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ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019

Old Dec 26, 15, 4:07 pm
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ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019

Old Mar 26, 16, 10:50 am
  #331  
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Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

"Is it a given that they will be given a free hotel room by AA if they can't be rebooked tonight?"

If the delay is weather-related, probably not; otherwise, probably so.

But how did they pay for these flights? Did they use a credit card that includes free trip-delay insurance?
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Old Mar 26, 16, 11:07 am
  #332  
 
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Originally Posted by guv1976
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

"Is it a given that they will be given a free hotel room by AA if they can't be rebooked tonight?"

If the delay is weather-related, probably not; otherwise, probably so.

But how did they pay for these flights? Did they use a credit card that includes free trip-delay insurance?
This is good news. Delay doesn't look weather-related.

Re the credit card, unfortunately don't think so. They haven't bought into our credit card "philosophy", just have Alaska Air Visa Signature. Has some emergency assistance benefits, but no trip-delay insurance.
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Old Mar 26, 16, 11:43 am
  #333  
 
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Originally Posted by kathmom
This is good news. Delay doesn't look weather-related.
Per aa.com, the inbound aircraft operated AA 840, which per the flight status on ExpertFlyer was affected by an air traffic control delay:

CLT B B5 802A 925A B11
MBJ 13 1125A
3CLT/ETD0955 ADE-AIR TRAFFIC DELAY BETWEEN BRDPNT AND DEST *0756
7CLT/AUTO REACCOM DLY FLT COMPLETED SEE N*P1AA0840CLT26MAR *0800*CRCYMG
4CLT/OUT0949 OFF1033 *0933
2MBJ/IN1213 *1219


Originally Posted by guv1976
Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

"they still have plenty of time to make their connection, since 869 arrives at gate D5, and 609 departs D3, they just need to go to the next gate and with a 1 hr layover on CLT, should be good."

Aren't the CLT gate locations irrelevant, since the passengers have to clear Immigration and Customs at CLT? Won't they be dumped land-side after Customs?
At CLT, even with immigration and customs, that's about as short a walk as they could have. They will come out of customs and proceed to the D/E security checkpoint, and D3 is one of the shorter walks possible from there.
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Old Mar 26, 16, 6:49 pm
  #334  
 
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They were able to rebook from MBJ and fly out earlier through DFW, so it went pretty smoothly. Thanks again for the helpful comments.
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Old Mar 26, 16, 7:11 pm
  #335  
 
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Originally Posted by guv1976
Assuming that one of the passengers is traveling with a cell phone, a call can be placed to AA Off-Schedule Operations at 800-446-7834 as soon as the MBJ-CLT flight lands -- while the plane is taxiing to the terminal. This should give the travelers a leg up over others who will miss their connections, and they will thus avoid having to stand in what could be a long line at CLT.
Just a reminder that the OSO number is only active when there are major delays system wide and I don't think it forwards to anything otherwise.
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Old Apr 2, 16, 1:44 pm
  #336  
 
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So i'm in Maiquetia (CCS-Venezuela) for one of the last CCS-JFK flights. Original departure was schedule at 12:30pm, as of now projected departure is at 3:48pm. My parents are traveling with me and they are already tired. We are going to Narita.

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Old Apr 2, 16, 2:41 pm
  #337  
 
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5th delay/ schedule change. In plane doors closed, being held. Supposely it departs at 4:20pm, aka 10 mins.
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Old Apr 3, 16, 4:03 pm
  #338  
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Posts about flight delays and cancelations rather than about OSO affecting a specific airport or area have been moved to

http://www.flyertalk.com/forum/ameri...solidated.html

/Moderator
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Old Apr 5, 16, 1:34 am
  #339  
 
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Originally Posted by MADPhil
Just a reminder that the OSO number is only active when there are major delays system wide and I don't think it forwards to anything otherwise.
I've seen the phone number posted at AA rebooking centers as an alternative to waiting for an agent, so I believe the phone number always works even if the specific IROPS desk isn't activated. My guess is that it forwards to a prioritized queue for reservations like the Gold and Platinum "desks".
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Old Apr 7, 16, 10:47 pm
  #340  
 
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Ops Nightmate at 4/7 at DCA Tonight

Just landed from CLT and we've been on the tarmac for an hour waiting for a gate. Twitter feed has a whole bunch of speculation- AA says weather, lots of PAX saying computer malfunction. Anyone else have any ideas or concrete ideas?

*Nightmare

Last edited by malexander131; Apr 7, 16 at 10:48 pm Reason: Typing too fast and messed up the title.
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Old Apr 7, 16, 10:50 pm
  #341  
 
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As long as you arrived safe, is the main thing.

Glad you had a safe trip.
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Old Apr 8, 16, 3:55 am
  #342  
 
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All hell broke loose with thunderstorms. Just be grateful you were not in the District in a car trying to head into Virginia across the 14th street bridge after work. It took me an hour to move 5 miles.
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Old Apr 8, 16, 5:37 am
  #343  
 
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Originally Posted by malexander131
Just landed from CLT and we've been on the tarmac for an hour waiting for a gate. Twitter feed has a whole bunch of speculation- AA says weather, lots of PAX saying computer malfunction. Anyone else have any ideas or concrete ideas?

*Nightmare
Yes I was caught at the beginning of this. Added 45 minutes on tarmac before departing for DFW. I tend to agree weather, particularly thunder, stop crews going out - in the USA at least. Glad I got there, and all credit to AA for being friendly on the way. Not so much Kudos for seat pitch though.

5mph on the 14th street bridge! Sounds about normal!
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Old Apr 8, 16, 8:20 am
  #344  
 
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Originally Posted by AATrout
All hell broke loose with thunderstorms. Just be grateful you were not in the District in a car trying to head into Virginia across the 14th street bridge after work. It took me an hour to move 5 miles.
Originally Posted by malexander131
Just landed from CLT and we've been on the tarmac for an hour waiting for a gate. Twitter feed has a whole bunch of speculation- AA says weather, lots of PAX saying computer malfunction. Anyone else have any ideas or concrete ideas?

*Nightmare
If there were thunderstorms, there was probably lightning. If there are lightning strikes within X miles (I think 5) of the airport, the ground crew cannot be on the ramp. If the ground crew can't be on the ramp you can't park incoming aircraft at the gate (or marshal departing aircraft off the gate).

Frustrating, yes. Nightmare, no. Really not even all that unusual in the course of regular air travel.
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Old Apr 8, 16, 8:50 am
  #345  
 
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Yes, very difficult weather here in DC yesterday with multiple lines of thunderstorms rolling through accompanying the cold front. One set at 5 PM, then sunshine, then another. Not too much that could be done about it. DCA is a well-oiled machine but when any disruption is thrown in it messes up the whole works given the frequency of arrivals/departures. There just isn't the slack in the system to support even a short disruption.
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