Dec 26, 2015, 4:07 pm
Last edit by: JDiver
This is the archive of older posts from the OSO thread; for the current thread see
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
AA OSO, IROPS / IRROPS, delay, cancelation etc. resources (master thread
ARCHIVE: AA OSO, IROPS / IRROPS, delay, cancelation etc. resources thru 2019
Jun 13, 2016, 5:39 pm
#376
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,713
The same as you. I just got home from DFW. The standby list for my small regional jet was a mile long, with many waiting since yesterday. And with the ramp shut down again this afternoon it didn't help.
Jun 13, 2016, 6:11 pm
#379
Join Date: Jun 2014
Location: Over the North Atlantic
Programs: AA EXP
Posts: 494
They do this to EXPs also.
Jun 13, 2016, 6:18 pm
#381
Join Date: Oct 2006
Posts: 216
Yes, original canceled, next one canceled and then it's been canceled about 7 times over 2 days. As far as I know it has never taken off, just rolling delays followed by cancellation. Surely they eventually let you go home from here.
Jun 13, 2016, 6:20 pm
#382
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,543
Not true. In Europe, regardless of reason for a delay, the airline is legally required to provide accommodation and meals - even AA will be required to accommodate for a delay ex EU and cannot just wipe its hands of passengers
In Australia, ime, with Qantas, it will provide hotels to impacted passengers unless they live at the affected city
In Asia, I have also received accommodation when delayed due to weather
In Australia, ime, with Qantas, it will provide hotels to impacted passengers unless they live at the affected city
In Asia, I have also received accommodation when delayed due to weather
Jun 13, 2016, 6:23 pm
#384
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,543
Indeed - this is for ALL passengers regardless of status and/or pretty coloured cards - the response I was posting in relation to was indicative that it was global that airlines provide nothing when there is a weather related issue
Jun 13, 2016, 6:31 pm
#385
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Hopefully you have a credit card that re-imburses you for these types of expenses!
Jun 13, 2016, 6:37 pm
#386
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Not true. In Europe, regardless of reason for a delay, the airline is legally required to provide accommodation and meals - even AA will be required to accommodate for a delay ex EU and cannot just wipe its hands of passengers
In Australia, ime, with Qantas, it will provide hotels to impacted passengers unless they live at the affected city
In Asia, I have also received accommodation when delayed due to weather
In Australia, ime, with Qantas, it will provide hotels to impacted passengers unless they live at the affected city
In Asia, I have also received accommodation when delayed due to weather
Jun 13, 2016, 6:43 pm
#387
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,543
I misread it as what do they do in the rest of the world
Last edited by Dave Noble; Jun 13, 2016 at 7:02 pm
Jun 13, 2016, 7:46 pm
#388
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,375
The walkup fare for WN out of DAL is $358 ($371 as Business Select). I would have probably done that by Day 2 of this nonsense and then worked out the service failure on the last segment with AA after I was home. Surprised that you can't get a better distressed traveler rate, either.
Jun 13, 2016, 7:46 pm
#389
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Well OP is on a ticket departing the EU, so he is covered by EC 261/2004. While the delay is weather-related and he thus not receive any compensation for that (EUR 600 otherwise), he is entitled to a "duty of care" from AA. If AA is not providing vouchers for his hotel and meals, OP should simply keep his receipts and submit them to AA for reimbursement after he does make it home. He will need to specify that this was as part of a departure from the EU.
As to the greater question of why he can't make it to BHM, that has nothing to do with AA or his status and everything to do with the weather. While it is a pain to be stranded, I am not sure what he wants AA to do about it. Once there are 200 people who have been stranded by weather, it is going to take a bit to get them home.
If OP is prepared to drive from ATL, why not simply ask to be rerouted to ATL and do that?
As to the greater question of why he can't make it to BHM, that has nothing to do with AA or his status and everything to do with the weather. While it is a pain to be stranded, I am not sure what he wants AA to do about it. Once there are 200 people who have been stranded by weather, it is going to take a bit to get them home.
If OP is prepared to drive from ATL, why not simply ask to be rerouted to ATL and do that?
Jun 13, 2016, 8:18 pm
#390
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
We flew in to DFW from SJD on Saturday. FORTUNATELY, we had an overnight connection to BWI. It was just the best price option at the time for F. Needed 6 seats. However, if we were connecting same day we would have been in big trouble. Ground stop was just over. I had not seen lines worse at DFW in customs or immigration. My wife and I have GE, but the our adult kids don't. We might still be there! I want to say thousands of people streaming in every direction.
