Dec 18, 2015, 12:53 pm
Last edit by: Prospero
American Airlines ConciergeKeySM / "CK" Program (by invitation only)
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
(Includes Executive Platinum status and Admirals Club membership)
NOTE: For questions such as "How can I get Concierge Key?" or "This is my spend: will I get CK?" Please refer to the How do I make / making AA Concierge Key / ConciergeKey / CK?thread
Also see AA Concierge Key invitations / renewal for 2019 status (out early 12/2018).
13 Apr 2020: AAdvantage extends CK status is extended automatically until Jan 31, 2022.
"The ConciergeKey Program is an exclusive program that American Airlines has for our very top customers. This is by invitation only and a very exclusive club." (Billy Sanez for AA)
ConciergeKey Services are provided to a select group of VIPs to facilitate travel on AA. The program is offered on an invitation basis only and is targeted at customers who control travel policy for large organizations. Customers who generate a high amount of revenue for AA may also be invited into this program (possibly those who spend upwards of US$60k a year on travel with AA).
Services provided include airport escorts and pre-boarding (seems variable, more likely during OSO?); assistance with flight changes, seat changes, and upgrade requests via their own dedicated telephone line. In addition, there is the ability to communicate directly with ConciergeKey associates via a dedicated email address. ConciergeKeySM representatives will also monitor day of travel of ConciergeKey members and will proactively reroute or rebook travel when necessary. ConciergeKey status allows check-in at First Class counters, as well as access to elite lines through security at certain airports. Miles and copay upgrades with copay waived.
ConciergeKey is now a distinct elite tier, above Executive Platinum. ConciergeKey benefits include membership to the Admirals Club, international miles upgrades with copayment waived, as well as two additional System-Wide Upgrades (SWU's) as part of CK membership.
CK members have access to Flagship Check-in on any flight, and CK will have Flagship Lounge access when flying a OneWorld airline.
As of 1 Jan 2017, Concierge Key members have upgrade requests prioritized over all other tiers: CK members have an upgrade window of (up to) 120 hours (Executive Platinum member's will retain the 100 hour upgrade window). CK members will board ahead of other passengers.
Regarding Concierge Key tier benefits coming in 2017, please see: New Concierge Key Benefits for 2017: New CK Elite Status Tier
Please: do respect members' privacy by refraining from asking for overly personal information and details relating to ConciergeKey membership or nomination. If your question receives no response, consider the member chooses not to reply, as is his/her right.
Boarding Area's AAdvantageGeek's blog shows the card and documents here.
Previous threads:
ConciergeKey AA Premium Service (ARCHIVED)
ARCHIVED: AA Concierge Key / ConciergeKey / CK (2014 consolidated)
Updated 18 Aug 2019 by ikwia to reflect CK being a distinct elite tier and to clarify the FL access requirement
Updated 25 Jul 2017 by JDiver
AA Concierge Key / ConciergeKey / CK members lounge (master thread)
Mar 14, 2023, 9:33 pm
#1951
Join Date: Jul 2022
Programs: AA/CK
Posts: 56
You earned those metal tags. Wear them proudly regardless!
Congrats to those that had it renewed! I must say I'm super bummed. I didn't have any intl' trips in '22 (consulting) so get why I didn't get it, but I just switched to industry 3 weeks ago for a big promo and have already hit 150k LP (will easily be back to my pre-covid spend)... but the thought of waiting for group 1 and no IRROPS support really hurts.
Anyway, congrats to those that requalified.... I'm seriously coveting thy neighbor at the moment!
Next question... to remove the awesome metal tags or not... I've never been a fan of ppl that had old EP tags on their bag but weren't EP... but that's not that hard to get, and those tags aren't anything special. I love that these are actually from the fuselage (especially the 757!), but I'm now a plebian again, and don't' want to seem like I'm pretending to be anything special.
Anyway, congrats to those that requalified.... I'm seriously coveting thy neighbor at the moment!
Next question... to remove the awesome metal tags or not... I've never been a fan of ppl that had old EP tags on their bag but weren't EP... but that's not that hard to get, and those tags aren't anything special. I love that these are actually from the fuselage (especially the 757!), but I'm now a plebian again, and don't' want to seem like I'm pretending to be anything special.
Mar 15, 2023, 5:59 am
#1955
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 821
Next question... to remove the awesome metal tags or not... I've never been a fan of ppl that had old EP tags on their bag but weren't EP... but that's not that hard to get, and those tags aren't anything special. I love that these are actually from the fuselage (especially the 757!), but I'm now a plebian again, and don't' want to seem like I'm pretending to be anything special.
Mar 15, 2023, 9:11 am
#1958
Join Date: Dec 2019
Location: SAN, LGA
Programs: AA EXP, Bonvoy Ambassador Elite
Posts: 22
In past years has it been days? Weeks?
Mar 15, 2023, 10:12 am
#1960
Join Date: Dec 2018
Location: DFW
Programs: AA ConciergeKey, Marriott Ambassador Elite
Posts: 365
Mar 15, 2023, 10:29 am
#1961
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 458
I had 650K LPs all in premium cabin with three TATL trips and am in a small outstation. I am keeping hope alive, but realistically I don't think I have any real chance.
Mar 15, 2023, 10:43 am
#1962
Join Date: Nov 2022
Programs: Frequent AA Flyer
Posts: 154
Originally Posted by jhalapin;[url=tel:35089853
35089853[/url]]I had 650K LPs all in premium cabin with three TATL trips and am in a small outstation. I am keeping hope alive, but realistically I don't think I have any real chance.
Mar 15, 2023, 10:48 am
#1963
Join Date: Jun 2014
Posts: 12
I had 2.05M LP about 1M LP from flying in premium cabin (mostly domestic) and 1M from other sources. Still just EP.
Mar 15, 2023, 11:00 am
#1964
Join Date: Apr 2020
Posts: 256
Mar 15, 2023, 11:02 am
#1965
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 458
I’m surprised you feel that way. Those numbers, particularly in a small outstation, sound very much to be in the CK qualifying range. It will definitely be interesting to try to get a sense of what this years requirements were once all the renewals, and sadly, non renewals, are finalized.
I'll be happily surprised if I get it, but I'll get 200K LPs by June and will try and status match to United once I hit EXP and get dual status if not. No sense in throwing good money after bad if you know what I mean
I get Flagship through my Finnair status and always buy premium cabin so, other than better irrops, I'm not sure what CK will get me anyway ..
Last edited by jhalapin; Mar 15, 2023 at 11:11 am Reason: Forgot some stuff