Last edit by: Prospero
Please edit or add information to this wiki as necessary.
NOTE: AA uses Terminals 4 and 5, the remote “Eagle’s Nest” and some gates at TBIT . International Arrivals in particular may use T4, TBIT (100s numbered gates), the remote arrival piers (200s) or the maintenance hangars (300s); in the latter cases, passengers will be bussed to T4 (domestic and some international) or TBIT (some international), as both have USCBP processing facilities.
Link to Los Angeles World Airports' LAX Airport website
NOTE: LAX is always undergoing changes; be aware the information herein may change. See here for LAWA notices affecting passengers.
Link LAWA / LAX FAQ page.
Link to aa.com
Link to 14 Feb 2017 post with AA-AA Minimum Times Times
NOTE: The Admirals Club® lounge and Flagship Lounge in Terminal 4 at Los Angeles International (LAX) have been renovated and include Flagship Dining for those in eligible three class First cabin.
Special notice
AA operate from multiple terminals at LAX. Check in at Terminal 5, east end (Gates 50-59, including Remote American Eagle terminal, gates 52A-J) or Terminal 4 (Gates 40-49, 110-159). (As of 31 Jan 2017)
NOTE: the 100s gates are at the Tom Bradley International Air Terminal (aka Terminal B), accessible to / from Terminal 4 by the airside connector if you are already airside and security cleared. The 200 gates are the remote piers served by bus, and the 300 “gates” are the maintenance hangars served by bus.
Check-in times as of March 2016 Link
In most locations, you must be checked in:
At least 45 minutes before scheduled departure, for flights within the United States
At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States. Some non-US require more.
If you are checking in with baggage to check at T-4, not T-5, and flying American Eagle from the remote "Eagle's Nest" 52A-J gates (31 Jan 2017 and after), you must check in 90 minutes prior to departure.
LAYOUT: LAX is like a letter "U" on its side, open end facing right. The Tom Bradley International Terminal is the bar of the "U" facing left, on the west side. Terminals 1, 2 and 3 on the north and 4 - 8 on the south. Entering the semicircular, counter-clockwise roadway serving the terminals, you will pass terminals 1, 2, 3, TBIT, 4, 5, 6, etc. There is quite a bit of construction going on and the airport roadways can get quite congested.
MCT: Though international to International or Domestic Minimum Connect Times (MCT) are listed as 2:00, arriving at the remote western 200 pads and gates (served by busses from the terminals), connecting between T4, T6, Remote Eagle terminal and TBIT, not to mention lengthy USCBP queues and the need to proceed landslide to connecting terminals and processing security may make 2:00 unrealistic at times. MCT Domestic to Domestic or International is often 0:40, but this may be unrealistic if connecting American Eagle remote terminal 52A-J and a domestic flight at TBIT, for example.
Operating terminals and gates
Terminal 4: AA primarily uses Terminal 4, Gates 40-49 but now also uses Terminal 5 (50-59, 52A-I remote Eagle gates and TBIT (110-159). Flagship Checkin, Admirals Club and Flagship Lounge are all in T-4.Tom Bradley International Terminal ("100") gates 110-159 for domestic and international flights, with no particular flight assignment - check your gates information.
oneworld Business and Qantas First lounges in TBIT for qualified passengers. See LOUNGE DASHBOARD for further information - link.
Occasionally, the "200 gates" remote pads (bus from T-4) may be used. Terminal 4 and TBIT are connected airside by a new connector. Qualified travelers may use the TBIT oneworld Business or Qantas First lounges. See separate thread.
Terminal 5
AS OF Tue 31 Jan 2017: Legacy US flights operate from Terminal 5, gates 50 - 59. It is best to check in for American Eagle flights at T-5. Airside connection exists, as well as shuttles. Bus port at T-5 is at gate 52. American Eagle checked baggage is delivered to Terminal 5 baggage carousels; Eagle remote gates are now numbered 52A-J.
Terminal 6: Alaska Airlines flights operate from Terminal 6.
Legacy US flights operated from Terminal 6 until 31 Jan 2017; AA no longer operates out of Terminal 6.
American Eagle Remote Terminal "Eagle's Nest": Regional flights operate at a remote terminal served frequently by airside shuttle busses from bus gates 44 and 60. The remote American Eagle terminal gate numeration has changed: "May 16 2016 the remote gates at LAX formerly 44 A-J were renumbered to 60 A-J." There is a "junior" Admirals Club here. Preferred Eagle check in and baggage carousels are in T-5?
While you may check in at T-4 for American Eagle, those with baggage to check must do so no less than 90 minutes prior to departure. The preferred baggage check deadline is in place at T-5 for American Eagle.
Walking Interterminal - Landside
Note: You can walk airside between Terminal 4 and TBIT as of 25 Feb 2016. See LAX Terminal 4 - Tom Bradley Intl Terminal Secure Connector), and on to T-5 via a corridor (ground floor, by bus gate 44).
Terminals on the south side and TBIT are connected airside. A PDF guide is downloadable here.
One can also walk landside between terminals on upper or lower walkway sidewalks just outside the roadway. Lower walkways are protected from the weather, upper walkways are not. Distances can be short (T-4 <-> TBIT) or long (20 minutes or less in all cases, and there are crosswalks and walkways serving north and south terminals. See north - south blue corridors in Ground Transport map, above; walkways parallel them.
For access to the Tom Bradley International Terminal ("TBIT") one may also proceed landslide and walk a short distance, or take the counter clockwise landside courtesy airport shuttle bus.
Link to fullsize map
Airside - Shuttle Bus or Walking
Airside shuttle busses:
NO BUS T-4 <-> T-5 (faster to walk pedestrian tunnel)
T-4 <-> Remote Eagle terminal (most efficient and frequent)
T-5 <-> Remote Eagle terminal (more frequent than from / to T-4)
Terminals 4 and 5: A courtesy shuttle bus operates airside between Terminal 4, ex-gate 44 bus gate, and Terminal 6 gate 60-62 through Mon 30 Jan 2017 - afterwards, Terminal gate 52, every fifteen minutes between 05:00 and 23:00; ongoing boarding pass required. At other times one either take the airside corridor T-5 Tue 31 Jan and after <-> T-4 or exit landslide and walk or take the counter-clockwise landslide courtesy shuttle bus.
American Eagle Remote Terminal: A courtesy shuttle bus serves the American Eagle remote terminal from Terminal 5, gate 52. Note: American Eagle checked baggage is delivered to Terminal 5 baggage carousels. Another shuttle runs from Terminal 4, gate 44 bus gate. A boarding pass to Gate 52A-I is required. This is the sole way of reaching these gates (other than Five Star Service passengers, who are shuttled via the Tarmac in Cadillac SUVs).
Terminal 4 - TBIT: The new pedestrian airside connector opened 25 Feb 2015. Qantas and AA passengers departing the TBIT can check in at Terminal 4, process airside, use Admirals or Flagship lounges T-4 <-> TBIT shuttles apparently ended when the airside connector open 25 Feb 2016[/hl].
Walk Terminals 4 and 5: One can walk airside using the Terminal 4 - 5 - 6 connector.
Walk Terminal 4 - TBIT airside connector: An airside connector leading to TBIT is open effective 25 Feb 2016. See here (FT) for more.
Getting from terminal to terminal, concourse to concourse, landside
Landside courtesy airport shuttle bus
Security at LAX
Link to FlyerGuide information on LAX T-4 Security.
TSA PreCheck: Yes (Terminal 4 upstairs, east; Terminal 5?)
Priority Access line in a Terminal 4 is accessed from the escalator on the left end (looking at the counters) of the terminal (furthest from TBIT, closest to terminal 5), next to the Priority Access check-in area. Often there is an AA worker at the bottom of the escalator making sure only Priority Access passengers go up this escalator. The First, Business and Priority Access lines now have their own screening room far from the economy area. This private room has multiple screening lines and during peak periods additional lines are opened up.
Security for (TBIT) international arrivals proceeding to Terminal 4 is open as of February 2017. When exiting TBIT customs and baggage recheck area, turn right immediately after the exit and proceed down the hallway to the checkpoint. No Pre-Check.
Check-in and ticketing at LAX and check in times Link
Flagship Check-in: YES Marked exclusive T-4 Flagship check-in entrance 4:00 a.m. – 1:00 a.m.
Five Star Service: YES
Priority and Preferred Access: YES
Curbside check-in: Yes. Terminal 4 only, including for international destinations.
To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.
For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
Ticket counter locations
Terminal 4: upon entry, Qantas to right; First and Priority Access to left; Main Cabin straight ahead.
Self-service check-in kiosks available.
Open Daily: 04:00 - 00:30 (4 am to midnight + 30)
Terminal 5, east side: OPEN Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM
Terminal 6: CLOSE Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM
If departing on American Eagle, suggested check-in at T-5 Tue 31 Jan 2017 or after.
Minimum and reasonable connection and check-in times at LAX
See 20 May 2016 ExpertFlyer MCT listings here: Q. What are minimum check-in time requirements at LAX?
AA requires arriving a minimum of 45 minutes prior to domestic departures if departing domestically (including Hawai'i, Puerto Rico and the U. S. Virgin Islands) if one has no baggage to check; 60 minutes if one must check baggage; and two hours prior to international departures.
Additionally, AA requires passengers be checked in at least 45 minutes prior to scheduled departure at LAX and "Arrive at the gate and be ready to board at least 15 minutes prior to domestic departure" and 30 minutes prior to international departure. Gates close to boarding 10 minutes prior to departure.
Q. What is the domestic to domestic or domestic to international Minimum Connection Time (MCT)?
The minimum connect time at LAX, domestic to domestic or international, is 0:40 minutes. International to domestic or international MCT is 2:00, but as mentioned previously, this may be insufficient. Note: MCT is generally not waived for international passengers arriving from USCBP pre-clearance airports.
See AA domestic to international MCT from ExpertFlyer Nov 2016 c/o Serfty here.
Q. If I am making an international to international connection, what is the process?
There is no international transit process in nearly all airports in the USA (DFW and MIA have a baggage exception for international to international). Arriving internationally, unless you have been pre-cleared, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers), recover your baggage from the baggage carousel and proceed through U. S. Customs.
Upon exiting Customs at TBIT there is a bag drop facility; drop your checked baggage, exit to the landside arrivals area. Pre-cleared passengers arriving at TBIT will bypass USCBP (but most airlines will enforce international to domestic MCT nonetheless).
ALL arrivals are forced landside (you may pass back through security at the TBIT end of the T-4 - TBIT connector) and Terminal 4 is a short walk to your right, Terminal 6 farther; one can board courtesy airport "A" busses and be dropped off very shortly at T-4 or T-5.
NOTE: Whilst most international Arrivals process immigration and customs at TBIT, some arriving at T-4 may walk a long underground passage and process formalities at TBIT. Others may process at T-4, but if you arrive with bags those will be available at TBIT.
There is no Arrivals Loinge for AA or oneworld customers at LAX.
Q. What is AA policy if I have separate tickets and my incoming flight is delayed?
Protection for oneworld world customers travelling on separate bookings:oneworld Global Support
Your oneworld connection is generally not officially protected, but the airline may help you and put you on the next available flight, and AA does generally protect oneworld connections at this time..
If your flights are on the same PNR:
See:oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy
Q. Can I check my baggage through?
If you're connecting within the oneworld alliance or airlines with an interline agreement and your connection is under eleven hours, all segments on the same PNR, probably. If over that or with separate PNRs (even within oneworld) airlines without an interline agreements with AA or on separate tickets connecting with non-oneworld airlines, no.
See oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy.
Q. Is there baggage storage at LAX?
No. Since 9/11 most USA airports have eliminated baggage storage, but you can use a baggage storage firm that will pick up, store and return your baggage. You do not have to pre-book, and they are open 24/7: http://www.laxluggagestorage.com. There are $5 pickup, $5 return and storage charges.
WiFi at LAX:
"Internet Access at Los Angeles LAX Airport. LAX Airport offers free internet access, with paid upgrades: Free Wi-Fi service for up to 44 minutes is available in most of the public areas of the Airport - provided by Advanced Wireless Group."
=================
Posts from 2015-2017 have been archived to ARCHIVE: 2015-2017 GUIDE: LAX / Los Angeles Int’l. Airport - MCT, Connection, etc.
NOTE: AA uses Terminals 4 and 5, the remote “Eagle’s Nest” and some gates at TBIT . International Arrivals in particular may use T4, TBIT (100s numbered gates), the remote arrival piers (200s) or the maintenance hangars (300s); in the latter cases, passengers will be bussed to T4 (domestic and some international) or TBIT (some international), as both have USCBP processing facilities.
Link to Los Angeles World Airports' LAX Airport website
NOTE: LAX is always undergoing changes; be aware the information herein may change. See here for LAWA notices affecting passengers.
Link LAWA / LAX FAQ page.
Link to aa.com
Link to 14 Feb 2017 post with AA-AA Minimum Times Times
NOTE: The Admirals Club® lounge and Flagship Lounge in Terminal 4 at Los Angeles International (LAX) have been renovated and include Flagship Dining for those in eligible three class First cabin.
Special notice
AA operate from multiple terminals at LAX. Check in at Terminal 5, east end (Gates 50-59, including Remote American Eagle terminal, gates 52A-J) or Terminal 4 (Gates 40-49, 110-159). (As of 31 Jan 2017)
NOTE: the 100s gates are at the Tom Bradley International Air Terminal (aka Terminal B), accessible to / from Terminal 4 by the airside connector if you are already airside and security cleared. The 200 gates are the remote piers served by bus, and the 300 “gates” are the maintenance hangars served by bus.
Check-in times as of March 2016 Link
In most locations, you must be checked in:
At least 45 minutes before scheduled departure, for flights within the United States
At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States. Some non-US require more.
If you are checking in with baggage to check at T-4, not T-5, and flying American Eagle from the remote "Eagle's Nest" 52A-J gates (31 Jan 2017 and after), you must check in 90 minutes prior to departure.
LAYOUT: LAX is like a letter "U" on its side, open end facing right. The Tom Bradley International Terminal is the bar of the "U" facing left, on the west side. Terminals 1, 2 and 3 on the north and 4 - 8 on the south. Entering the semicircular, counter-clockwise roadway serving the terminals, you will pass terminals 1, 2, 3, TBIT, 4, 5, 6, etc. There is quite a bit of construction going on and the airport roadways can get quite congested.
MCT: Though international to International or Domestic Minimum Connect Times (MCT) are listed as 2:00, arriving at the remote western 200 pads and gates (served by busses from the terminals), connecting between T4, T6, Remote Eagle terminal and TBIT, not to mention lengthy USCBP queues and the need to proceed landslide to connecting terminals and processing security may make 2:00 unrealistic at times. MCT Domestic to Domestic or International is often 0:40, but this may be unrealistic if connecting American Eagle remote terminal 52A-J and a domestic flight at TBIT, for example.
Operating terminals and gates
Terminal 4: AA primarily uses Terminal 4, Gates 40-49 but now also uses Terminal 5 (50-59, 52A-I remote Eagle gates and TBIT (110-159). Flagship Checkin, Admirals Club and Flagship Lounge are all in T-4.Tom Bradley International Terminal ("100") gates 110-159 for domestic and international flights, with no particular flight assignment - check your gates information.
oneworld Business and Qantas First lounges in TBIT for qualified passengers. See LOUNGE DASHBOARD for further information - link.
Occasionally, the "200 gates" remote pads (bus from T-4) may be used. Terminal 4 and TBIT are connected airside by a new connector. Qualified travelers may use the TBIT oneworld Business or Qantas First lounges. See separate thread.
Terminal 5
AS OF Tue 31 Jan 2017: Legacy US flights operate from Terminal 5, gates 50 - 59. It is best to check in for American Eagle flights at T-5. Airside connection exists, as well as shuttles. Bus port at T-5 is at gate 52. American Eagle checked baggage is delivered to Terminal 5 baggage carousels; Eagle remote gates are now numbered 52A-J.
Terminal 6: Alaska Airlines flights operate from Terminal 6.
Legacy US flights operated from Terminal 6 until 31 Jan 2017; AA no longer operates out of Terminal 6.
American Eagle Remote Terminal "Eagle's Nest": Regional flights operate at a remote terminal served frequently by airside shuttle busses from bus gates 44 and 60. The remote American Eagle terminal gate numeration has changed: "May 16 2016 the remote gates at LAX formerly 44 A-J were renumbered to 60 A-J." There is a "junior" Admirals Club here. Preferred Eagle check in and baggage carousels are in T-5?
While you may check in at T-4 for American Eagle, those with baggage to check must do so no less than 90 minutes prior to departure. The preferred baggage check deadline is in place at T-5 for American Eagle.
Walking Interterminal - Landside
Note: You can walk airside between Terminal 4 and TBIT as of 25 Feb 2016. See LAX Terminal 4 - Tom Bradley Intl Terminal Secure Connector), and on to T-5 via a corridor (ground floor, by bus gate 44).
Terminals on the south side and TBIT are connected airside. A PDF guide is downloadable here.
One can also walk landside between terminals on upper or lower walkway sidewalks just outside the roadway. Lower walkways are protected from the weather, upper walkways are not. Distances can be short (T-4 <-> TBIT) or long (20 minutes or less in all cases, and there are crosswalks and walkways serving north and south terminals. See north - south blue corridors in Ground Transport map, above; walkways parallel them.
For access to the Tom Bradley International Terminal ("TBIT") one may also proceed landslide and walk a short distance, or take the counter clockwise landside courtesy airport shuttle bus.
Originally Posted by QueenOfCoach
Here is a graphic I made from a Google Earth Streetview screenshot that shows how close T4 is to TBIT. It's a two-minute walk. One minute if you are fast.
Airside - Shuttle Bus or Walking
Airside shuttle busses:
NO BUS T-4 <-> T-5 (faster to walk pedestrian tunnel)
T-4 <-> Remote Eagle terminal (most efficient and frequent)
T-5 <-> Remote Eagle terminal (more frequent than from / to T-4)
Terminals 4 and 5: A courtesy shuttle bus operates airside between Terminal 4, ex-gate 44 bus gate, and Terminal 6 gate 60-62 through Mon 30 Jan 2017 - afterwards, Terminal gate 52, every fifteen minutes between 05:00 and 23:00; ongoing boarding pass required. At other times one either take the airside corridor T-5 Tue 31 Jan and after <-> T-4 or exit landslide and walk or take the counter-clockwise landslide courtesy shuttle bus.
American Eagle Remote Terminal: A courtesy shuttle bus serves the American Eagle remote terminal from Terminal 5, gate 52. Note: American Eagle checked baggage is delivered to Terminal 5 baggage carousels. Another shuttle runs from Terminal 4, gate 44 bus gate. A boarding pass to Gate 52A-I is required. This is the sole way of reaching these gates (other than Five Star Service passengers, who are shuttled via the Tarmac in Cadillac SUVs).
Terminal 4 - TBIT: The new pedestrian airside connector opened 25 Feb 2015. Qantas and AA passengers departing the TBIT can check in at Terminal 4, process airside, use Admirals or Flagship lounges T-4 <-> TBIT shuttles apparently ended when the airside connector open 25 Feb 2016[/hl].
Walk Terminals 4 and 5: One can walk airside using the Terminal 4 - 5 - 6 connector.
Walk Terminal 4 - TBIT airside connector: An airside connector leading to TBIT is open effective 25 Feb 2016. See here (FT) for more.
Getting from terminal to terminal, concourse to concourse, landside
Landside courtesy airport shuttle bus
- "A" line buses: Transports passengers between terminals. "A" route operates 24 hours a day, 7 days a week, and runs every 10 minutes (counter clockwise)
- "C" line buses: Transports passengers to and from Parking Lot C. Travelers can walk to the LAX City Bus Center from Lot C. "C" route operates 24 hours a day, 7 days a week, and runs every 10 to 15 minutes.
- "G" line busses: Transports passengers with a valid TAP card to and from the Metro Green Line Aviation Station. Service is aligned with the rail schedule. To view, please go to www.metro.net . Click here for Green line Boarding Procedures (PDF document). TAP card is not required when taking the G Bus from LAX to the Aviation Metro Station.
- Use this link for a real time map display of shuttle bus locations and movements.
- Rental car company busses: transport passengers between terminals and car rental facilities.
Ground Transportation stops and pickups at LAX
NOTE: Rental, hotel shuttle, Über, etc. stops are in front of each terminal on the arrivals / lower level at the island crossing the first lanes of traffic.Security at LAX
Link to FlyerGuide information on LAX T-4 Security.
TSA PreCheck: Yes (Terminal 4 upstairs, east; Terminal 5?)
Priority Access line in a Terminal 4 is accessed from the escalator on the left end (looking at the counters) of the terminal (furthest from TBIT, closest to terminal 5), next to the Priority Access check-in area. Often there is an AA worker at the bottom of the escalator making sure only Priority Access passengers go up this escalator. The First, Business and Priority Access lines now have their own screening room far from the economy area. This private room has multiple screening lines and during peak periods additional lines are opened up.
Security for (TBIT) international arrivals proceeding to Terminal 4 is open as of February 2017. When exiting TBIT customs and baggage recheck area, turn right immediately after the exit and proceed down the hallway to the checkpoint. No Pre-Check.
Check-in and ticketing at LAX and check in times Link
Flagship Check-in: YES Marked exclusive T-4 Flagship check-in entrance 4:00 a.m. – 1:00 a.m.
Five Star Service: YES
Priority and Preferred Access: YES
Curbside check-in: Yes. Terminal 4 only, including for international destinations.
To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.
For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
- Check bags at least 45 minutes prior to scheduled departure at LAX
- Check bags at least 60 minutes prior to scheduled departure (90’ if checking for Eagle at T-4 instead of T-5)
Ticket counter locations
Terminal 4: upon entry, Qantas to right; First and Priority Access to left; Main Cabin straight ahead.
Self-service check-in kiosks available.
Open Daily: 04:00 - 00:30 (4 am to midnight + 30)
Terminal 5, east side: OPEN Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM
Terminal 6: CLOSE Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM
If departing on American Eagle, suggested check-in at T-5 Tue 31 Jan 2017 or after.
Minimum and reasonable connection and check-in times at LAX
See 20 May 2016 ExpertFlyer MCT listings here: Q. What are minimum check-in time requirements at LAX?
AA requires arriving a minimum of 45 minutes prior to domestic departures if departing domestically (including Hawai'i, Puerto Rico and the U. S. Virgin Islands) if one has no baggage to check; 60 minutes if one must check baggage; and two hours prior to international departures.
Additionally, AA requires passengers be checked in at least 45 minutes prior to scheduled departure at LAX and "Arrive at the gate and be ready to board at least 15 minutes prior to domestic departure" and 30 minutes prior to international departure. Gates close to boarding 10 minutes prior to departure.
Q. What is the domestic to domestic or domestic to international Minimum Connection Time (MCT)?
The minimum connect time at LAX, domestic to domestic or international, is 0:40 minutes. International to domestic or international MCT is 2:00, but as mentioned previously, this may be insufficient. Note: MCT is generally not waived for international passengers arriving from USCBP pre-clearance airports.
See AA domestic to international MCT from ExpertFlyer Nov 2016 c/o Serfty here.
Q. If I am making an international to international connection, what is the process?
There is no international transit process in nearly all airports in the USA (DFW and MIA have a baggage exception for international to international). Arriving internationally, unless you have been pre-cleared, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers), recover your baggage from the baggage carousel and proceed through U. S. Customs.
Upon exiting Customs at TBIT there is a bag drop facility; drop your checked baggage, exit to the landside arrivals area. Pre-cleared passengers arriving at TBIT will bypass USCBP (but most airlines will enforce international to domestic MCT nonetheless).
ALL arrivals are forced landside (you may pass back through security at the TBIT end of the T-4 - TBIT connector) and Terminal 4 is a short walk to your right, Terminal 6 farther; one can board courtesy airport "A" busses and be dropped off very shortly at T-4 or T-5.
NOTE: Whilst most international Arrivals process immigration and customs at TBIT, some arriving at T-4 may walk a long underground passage and process formalities at TBIT. Others may process at T-4, but if you arrive with bags those will be available at TBIT.
There is no Arrivals Loinge for AA or oneworld customers at LAX.
Q. What is AA policy if I have separate tickets and my incoming flight is delayed?
Protection for oneworld world customers travelling on separate bookings:oneworld Global Support
Your oneworld connection is generally not officially protected, but the airline may help you and put you on the next available flight, and AA does generally protect oneworld connections at this time..
If your flights are on the same PNR:
Connecting between airlines at unfamiliar airports can be a stressful experience, especially if your flight is delayed. American Airlines recognizes the impact delays and missed connections can have on your plans and on your life. That is why we partnered with the other oneworld member airlines to form teams of connection experts: oneworld Global Support.
At select airports across the oneworld alliance network, teams are proactively monitoring connecting flights and, whenever possible, they will meet and assist you if your connection is in jeopardy. The oneworld Global Support teams will do their best to allow you to use dedicated fast track lanes through immigration or security to help you catch your next flight. Our teams will also do everything possible to transfer your baggage so that it makes it on time to your final destination.
If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where applicable, assistance with overnight accommodations.
oneworld Global Support is currently available at Chicago O'Hare, Dallas/Fort Worth, London Heathrow, Los Angeles, Madrid-Barajas, Miami, New York JFK and Sydney. The service is offered at these airports whenever possible, subject to operational constraints.
At select airports across the oneworld alliance network, teams are proactively monitoring connecting flights and, whenever possible, they will meet and assist you if your connection is in jeopardy. The oneworld Global Support teams will do their best to allow you to use dedicated fast track lanes through immigration or security to help you catch your next flight. Our teams will also do everything possible to transfer your baggage so that it makes it on time to your final destination.
If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where applicable, assistance with overnight accommodations.
oneworld Global Support is currently available at Chicago O'Hare, Dallas/Fort Worth, London Heathrow, Los Angeles, Madrid-Barajas, Miami, New York JFK and Sydney. The service is offered at these airports whenever possible, subject to operational constraints.
Q. Can I check my baggage through?
If you're connecting within the oneworld alliance or airlines with an interline agreement and your connection is under eleven hours, all segments on the same PNR, probably. If over that or with separate PNRs (even within oneworld) airlines without an interline agreements with AA or on separate tickets connecting with non-oneworld airlines, no.
See oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy.
Q. Is there baggage storage at LAX?
No. Since 9/11 most USA airports have eliminated baggage storage, but you can use a baggage storage firm that will pick up, store and return your baggage. You do not have to pre-book, and they are open 24/7: http://www.laxluggagestorage.com. There are $5 pickup, $5 return and storage charges.
WiFi at LAX:
"Internet Access at Los Angeles LAX Airport. LAX Airport offers free internet access, with paid upgrades: Free Wi-Fi service for up to 44 minutes is available in most of the public areas of the Airport - provided by Advanced Wireless Group."
=================
Other resources
- Link to AA FAQ: Will I make my connection?
GUIDE: LAX / Los Angeles International Airport - MCT, Connection, etc.
#196
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
Hi all, I'm flying PHX-LAX (on the 08:37) then straight onto LAX-JFK (departs 11:00) on the transcon on 16Apr with a 37min MCT. I've checked the LAX website and these flights land and take off from T4 and T5 respectively, so I don't hold out hope of making the transcon. I requested a flight change with AA over the phone but they said as i'm requesting a voluntary change it would be $200ea, errr no thanks! I know AA are pretty good at rebooking but surely they shouldn't be allow this to have remained ticketed (the flight times changed from when i made the original booking and I had 1h 20m to connect). They also said that even though it was less than LAX's MCT it would be fine. Do i go back and force a change, or is 37min enough to get from T4 to T5 with some quick walking/possible run?
#197
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
Depending on how fast you walk, it takes 5-10 minutes to walk between T4 and T5; at a fast pace, not running, mind you, I've done it in 3 minutes. Make sure to go though the tunnel, there is no need to exit the secured area.
#198
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I requested a flight change with AA over the phone but they said as i'm requesting a voluntary change it would be $200ea, errr no thanks!
I know AA are pretty good at rebooking but surely they shouldn't be allow this to have remained ticketed (the flight times changed from when i made the original booking and I had 1h 20m to connect). They also said that even though it was less than LAX's MCT it would be fine
I know AA are pretty good at rebooking but surely they shouldn't be allow this to have remained ticketed (the flight times changed from when i made the original booking and I had 1h 20m to connect). They also said that even though it was less than LAX's MCT it would be fine
#199
Join Date: Oct 2014
Location: SNA
Posts: 928
Both flights should use T4. That gives you a decent chance of making it, but given LAX's tendency to have delays on arrival due to gate congestion, I wouldn't be comfortable with it. As well, your scheduled arrival would be right before boarding starts on your connection.
#200
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
Both flights should use T4. That gives you a decent chance of making it, but given LAX's tendency to have delays on arrival due to gate congestion, I wouldn't be comfortable with it. As well, your scheduled arrival would be right before boarding starts on your connection.
Unfortunately, the agent you spoke with is misinformed on multiple points. Any connection that is less than the MCT is not permitted to be ticketed and is immediate grounds for rebooking, even if the desired new flight does not have the original inventory. There is no such thing as "less than MCT but fine." However, your flight is within MCT, so the agent was wrong there again. However, because there was a non-trivial schedule change on your ticketed itinerary, you are entitled to be rebooked on a different flight without charge.
If I were OP, I would call back and hope to get a more sympathetic agent.
#201
Join Date: Mar 2010
Location: LAX
Programs: AA Plat, DL, AS, UA, IHG Plat
Posts: 2,407
Former US flights at LAX usually use T5 and former AA flights usually use T4 or TBIT. Not always but it's a pretty good general rule.
And I agree that 37 min seems really short to connect T5 to T4. But if AA won't re-ticket, they have to accommodate a mis-connection. The good news is there are plenty of LAX-JFK flights.
And I agree that 37 min seems really short to connect T5 to T4. But if AA won't re-ticket, they have to accommodate a mis-connection. The good news is there are plenty of LAX-JFK flights.
#203
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Was this "non-trivial"? I'm not sure. Although a 37-minute connection (especially between T5 and T4) may not be within the "sensible connection time," it is a legal connection, as you point out. And according to OP, the originally scheduled time would have given OP an 80-minute connection. So the schedule change was one of only 43 minutes. I'm not sure AA would consider this a "non-trivial" schedule change, even though there are reasonable grounds to say that it is.
#204
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
AA-AA DD .25 FLT 2950 - 6099 - FLT 2950 - 6099
I wouldn't risk it myself.
#205
Join Date: Nov 2013
Location: PHL
Programs: AA - Plat, HHonors - Diamond, IHG - Plat, Marriott - Gold, National - Exec, Amtrak - Select, NEXUS
Posts: 1,075
Somewhat OT but somewhat related:
Adult stepkid is flying LAX-CMH-PHL (yes, connecting in Columbus, OH!) sAAver on my miles last year.
LAX-CMH gets delayed with a typicAAl rolling 15 minute delays to below MCT at CMH (which I looked up on Expert Flyer). I'm watching the flights from afar and see the delays post. I text her and tell her to go to Customer Service to get on the direct LAX-PHL that leaves shortly after her original flight.
CS tells her that I need to call to make that change as there isn't T space available on the direct. I know that's BS, and I call in. (The rest is OT but the above statement was made by Cust Svc at LAX.)
Phone AAgent tells me the same thing (need to upfare to AAnytime). I tell her that the current flight status shows a connection time below MCT.
This is the part that blew my mind: She then tells me, "The pilot should be able to make up some time in the air." I swear, that's the exact quote.
I wasn't buying that and tell her that since the connection now shows below MCT, she must rebook my stepdaughter to another flight to PHL. She then tries to tell me that the MCT is longer than the current connection time. I ask her what MCT is at CMH, and she says, "I have to look that up." So, she was bluffing and had no idea what it was!
It turns out she came back with an MCT shorter than what EF showed, so probably wrong but good enough for my purposes. For the third time I ask for a rebooking to the direct, and am finally able to get her to do so.
Moral of the story: Don't expect anyone at AA customer service to know or understand MCT, and know what you are entitled to before calling
Adult stepkid is flying LAX-CMH-PHL (yes, connecting in Columbus, OH!) sAAver on my miles last year.
LAX-CMH gets delayed with a typicAAl rolling 15 minute delays to below MCT at CMH (which I looked up on Expert Flyer). I'm watching the flights from afar and see the delays post. I text her and tell her to go to Customer Service to get on the direct LAX-PHL that leaves shortly after her original flight.
CS tells her that I need to call to make that change as there isn't T space available on the direct. I know that's BS, and I call in. (The rest is OT but the above statement was made by Cust Svc at LAX.)
Phone AAgent tells me the same thing (need to upfare to AAnytime). I tell her that the current flight status shows a connection time below MCT.
This is the part that blew my mind: She then tells me, "The pilot should be able to make up some time in the air." I swear, that's the exact quote.
I wasn't buying that and tell her that since the connection now shows below MCT, she must rebook my stepdaughter to another flight to PHL. She then tries to tell me that the MCT is longer than the current connection time. I ask her what MCT is at CMH, and she says, "I have to look that up." So, she was bluffing and had no idea what it was!
It turns out she came back with an MCT shorter than what EF showed, so probably wrong but good enough for my purposes. For the third time I ask for a rebooking to the direct, and am finally able to get her to do so.
Moral of the story: Don't expect anyone at AA customer service to know or understand MCT, and know what you are entitled to before calling
#206
Join Date: Jan 2014
Programs: BA Exec Club Bronze
Posts: 37
I am flying in J on AA from LAX T4 to LHR and will have lounge access. What are the T4 lounges like, would I be better using the connector and going to the lounges in TBIT? I have used that on previous trips. Thanks for any advice
#207
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,486
Which lounge at LAX would you use?
Guide: LAX / Los Angeles TBIT / Bradley Int’l. oneworld Lounges
LAX / Los Angeles Int'l. Terminal 4 Flagship Lounge (master thread)
#208
Join Date: Jan 2014
Posts: 474
Best advice? Give yourself time to visit them all.
#210
Join Date: Apr 2017
Location: Helsinki
Programs: BAEC Gold
Posts: 143
Big thanks to everyone's advice and input, yes i did call back and we are now on the earlier flight out of PHX so have approx 2h between flights...i hope the AA lounge still has Bolly out in the morning for a few glasses before the JFK flight!