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GUIDE: LAX / Los Angeles International Airport - MCT, Connection, etc.

GUIDE: LAX / Los Angeles International Airport - MCT, Connection, etc.

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Old Jan 26, 19, 1:07 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
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Please edit or add information to this wiki as necessary.


NOTE: AA uses Terminals 4 and 5, the remote “Eagle’s Nest” and some gates at TBIT . International Arrivals in particular may use T4, TBIT (100s numbered gates), the remote arrival piers (200s) or the maintenance hangars (300s); in the latter cases, passengers will be bussed to T4 (domestic and some international) or TBIT (some international), as both have USCBP processing facilities.


Link to Los Angeles World Airports' LAX Airport website

NOTE: LAX is always undergoing changes; be aware the information herein may change. See here for LAWA notices affecting passengers.

Link LAWA / LAX FAQ page.

Link to aa.com


Link to 14 Feb 2017 post with AA-AA Minimum Times Times

NOTE: The Admirals Club® lounge and Flagship Lounge in Terminal 4 at Los Angeles International (LAX) have been renovated and include Flagship Dining for those in eligible three class First cabin.

Special notice

AA operate from multiple terminals at LAX. Check in at Terminal 5, east end (Gates 50-59, including Remote American Eagle terminal, gates 52A-J) or Terminal 4 (Gates 40-49, 110-159)
. (As of 31 Jan 2017)

NOTE: the 100s gates are at the Tom Bradley International Air Terminal (aka Terminal B), accessible to / from Terminal 4 by the airside connector if you are already airside and security cleared. The 200 gates are the remote piers served by bus, and the 300 “gates” are the maintenance hangars served by bus.


[AA T-6 ops moved to T-5[/B]


Check-in times as of March 2016 Link

In most locations, you must be checked in:

At least 45 minutes before scheduled departure, for flights within the United States

At least 60 minutes before scheduled departure, for flights to or from airports outside of the United States
. Some non-US require more.

If you are checking in with baggage to check at T-4, not T-5, and flying American Eagle from the remote "Eagle's Nest" 52A-J gates (31 Jan 2017 and after), you must check in 90 minutes prior to departure.

LAYOUT: LAX is like a letter "U" on its side, open end facing right. The Tom Bradley International Terminal is the bar of the "U" facing left, on the west side. Terminals 1, 2 and 3 on the north and 4 - 8 on the south. Entering the semicircular, counter-clockwise roadway serving the terminals, you will pass terminals 1, 2, 3, TBIT, 4, 5, 6, etc. There is quite a bit of construction going on and the airport roadways can get quite congested.

MCT: Though international to International or Domestic Minimum Connect Times (MCT) are listed as 2:00, arriving at the remote western 200 pads and gates (served by busses from the terminals), connecting between T4, T6, Remote Eagle terminal and TBIT, not to mention lengthy USCBP queues and the need to proceed landslide to connecting terminals and processing security may make 2:00 unrealistic at times. MCT Domestic to Domestic or International is often 0:40, but this may be unrealistic if connecting American Eagle remote terminal 52A-J and a domestic flight at TBIT, for example.

Operating terminals and gates

Terminal 4: AA primarily uses Terminal 4, Gates 40-49 but now also uses Terminal 5 (50-59, 52A-I remote Eagle gates and TBIT (110-159). Flagship Checkin, Admirals Club and Flagship Lounge are all in T-4.


Tom Bradley International Terminal ("100") gates 110-159 for domestic and international flights, with no particular flight assignment - check your gates information.

oneworld Business and Qantas First lounges in TBIT for qualified passengers. See LOUNGE DASHBOARD for further information - link.

Occasionally, the "200 gates" remote pads (bus from T-4) may be used. Terminal 4 and TBIT are connected airside by a new connector. Qualified travelers may use the TBIT oneworld Business or Qantas First lounges. See separate thread.

Terminal 5 AS OF Tue 31 Jan 2017: Legacy US flights operate from Terminal 5, gates 50 - 59. It is best to check in for American Eagle flights at T-5. Airside connection exists, as well as shuttles. Bus port at T-5 is at gate 52. American Eagle checked baggage is delivered to Terminal 5 baggage carousels; Eagle remote gates are now numbered 52A-J.


Terminal 6: Alaska Airlines flights operate from Terminal 6.

Legacy US flights operated from Terminal 6 until 31 Jan 2017; AA no longer operates out of Terminal 6.

American Eagle Remote Terminal "Eagle's Nest": Regional flights operate at a remote terminal served frequently by airside shuttle busses from bus gates 44 and 60. The remote American Eagle terminal gate numeration has changed: "May 16 2016 the remote gates at LAX formerly 44 A-J were renumbered to 60 A-J." There is a "junior" Admirals Club here. Preferred Eagle check in and baggage carousels are in T-5?

While you may check in at T-4 for American Eagle, those with baggage to check must do so no less than 90 minutes prior to departure. The preferred baggage check deadline is in place at T-5 for American Eagle.

Walking Interterminal - Landside

Note: You can walk airside between Terminal 4 and TBIT as of 25 Feb 2016. See LAX Terminal 4 - Tom Bradley Intl Terminal Secure Connector), and on to T-5 via a corridor (ground floor, by bus gate 44).

Terminals on the south side and TBIT are connected airside. A PDF guide is downloadable here.

One can also walk landside between terminals on upper or lower walkway sidewalks just outside the roadway. Lower walkways are protected from the weather, upper walkways are not. Distances can be short (T-4 <-> TBIT) or long (20 minutes or less in all cases, and there are crosswalks and walkways serving north and south terminals. See north - south blue corridors in Ground Transport map, above; walkways parallel them.

For access to the Tom Bradley International Terminal ("TBIT") one may also proceed landslide and walk a short distance, or take the counter clockwise landside courtesy airport shuttle bus.

Originally Posted by QueenOfCoach
Here is a graphic I made from a Google Earth Streetview screenshot that shows how close T4 is to TBIT. It's a two-minute walk. One minute if you are fast.

Link to fullsize map


Airside - Shuttle Bus or Walking

Airside shuttle busses:

NO BUS T-4 <-> T-5 (faster to walk pedestrian tunnel)
T-4 <-> Remote Eagle terminal (most efficient and frequent)
T-5 <-> Remote Eagle terminal (more frequent than from / to T-4)

Terminals 4 and 5: A courtesy shuttle bus operates airside between Terminal 4, ex-gate 44 bus gate, and Terminal 6 gate 60-62 through Mon 30 Jan 2017 - afterwards, Terminal gate 52, every fifteen minutes between 05:00 and 23:00; ongoing boarding pass required. At other times one either take the airside corridor T-5 Tue 31 Jan and after <-> T-4 or exit landslide and walk or take the counter-clockwise landslide courtesy shuttle bus.

American Eagle Remote Terminal: A courtesy shuttle bus serves the American Eagle remote terminal from Terminal 5, gate 52. Note: American Eagle checked baggage is delivered to Terminal 5 baggage carousels. Another shuttle runs from Terminal 4, gate 44 bus gate. A boarding pass to Gate 52A-I is required. This is the sole way of reaching these gates (other than Five Star Service passengers, who are shuttled via the Tarmac in Cadillac SUVs).

Terminal 4 - TBIT: The new pedestrian airside connector opened 25 Feb 2015. Qantas and AA passengers departing the TBIT can check in at Terminal 4, process airside, use Admirals or Flagship lounges T-4 <-> TBIT shuttles apparently ended when the airside connector open 25 Feb 2016[/hl].

Walk Terminals 4 and 5: One can walk airside using the Terminal 4 - 5 - 6 connector.

Walk Terminal 4 - TBIT airside connector: An airside connector leading to TBIT is open effective 25 Feb 2016. See here (FT) for more.


Getting from terminal to terminal, concourse to concourse, landside

Landside courtesy airport shuttle bus
  • "A" line buses: Transports passengers between terminals. "A" route operates 24 hours a day, 7 days a week, and runs every 10 minutes (counter clockwise)

  • "C" line buses: Transports passengers to and from Parking Lot C. Travelers can walk to the LAX City Bus Center from Lot C. "C" route operates 24 hours a day, 7 days a week, and runs every 10 to 15 minutes.

  • "G" line busses: Transports passengers with a valid TAP card to and from the Metro Green Line Aviation Station. Service is aligned with the rail schedule. To view, please go to www.metro.net . Click here for Green line Boarding Procedures (PDF document). TAP card is not required when taking the G Bus from LAX to the Aviation Metro Station.

  • Use this link for a real time map display of shuttle bus locations and movements.

  • Rental car company busses: transport passengers between terminals and car rental facilities.

Ground Transportation stops / pickups at LAX

NOTE: Rental, hotel shuttle, Über, etc. stops are in front of each terminal on the arrivals / lower level at the island crossing the first lanes of traffic.


Security at LAX

Link to FlyerGuide information on LAX T-4 Security.

TSA PreCheck: Yes (Terminal 4 upstairs, east; Terminal 5?)

Priority Access line in a Terminal 4 is accessed from the escalator on the left end (looking at the counters) of the terminal (furthest from TBIT, closest to terminal 5), next to the Priority Access check-in area. Often there is an AA worker at the bottom of the escalator making sure only Priority Access passengers go up this escalator. The First, Business and Priority Access lines now have their own screening room far from the economy area. This private room has multiple screening lines and during peak periods additional lines are opened up.

Security for (TBIT) international arrivals proceeding to Terminal 4 is open as of February 2017. When exiting TBIT customs and baggage recheck area, turn right immediately after the exit and proceed down the hallway to the checkpoint. No Pre-Check.


Check-in and ticketing at LAX and check in times Link

Flagship Check-in: YES Marked exclusive T-4 Flagship check-in entrance 4:00 a.m. – 1:00 a.m.

Five Star Service: YES

Priority and Preferred Access: YES

Curbside check-in: Yes. Terminal 4 only, including for international destinations.

Minimum time for checking in and arriving at the gate at LAX

Minimum time to check baggage

To help us get your bag on the same flight with you, present your bag to an airline representative for check-in no later than the cutoff time.

For flights within and between the U.S., Puerto Rico and U.S. Virgin Islands:
  • Check bags at least 45 minutes prior to scheduled departure at LAX

For flights originating in airports outside the U.S. or flights departing the U.S. for an international destination:
  • Check bags at least 60 minutes prior to scheduled departure (90’ if checking for Eagle at T-4 instead of T-5)

Time to baggage delivery: expect 0:30 or more.


Ticket counter locations

Terminal 4: upon entry, Qantas to right; First and Priority Access to left; Main Cabin straight ahead.
Self-service check-in kiosks available.
Open Daily: 04:00 - 00:30 (4 am to midnight + 30)

Terminal 5, east side: OPEN Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM

Terminal 6: CLOSE Tue 31 Jan 2017
Open Daily: 4:30 AM - 12:30 AM

If departing on American Eagle, suggested check-in at T-5 Tue 31 Jan 2017 or after.


Minimum and reasonable connection and check-in times at LAX

See 20 May 2016 ExpertFlyer MCT listings here:
Originally Posted by serfty View Post
The MCT's for AA at LAX are a mess...
Q. What are minimum check-in time requirements at LAX?

AA requires arriving a minimum of 45 minutes prior to domestic departures if departing domestically (including Hawai'i, Puerto Rico and the U. S. Virgin Islands) if one has no baggage to check; 60 minutes if one must check baggage; and two hours prior to international departures.

Additionally, AA requires passengers be checked in at least 45 minutes prior to scheduled departure at LAX and "Arrive at the gate and be ready to board at least 15 minutes prior to domestic departure" and 30 minutes prior to international departure. Gates close to boarding 10 minutes prior to departure.

Q. What is the domestic to domestic or domestic to international Minimum Connection Time (MCT)?

The minimum connect time at LAX, domestic to domestic or international, is 0:40 minutes. International to domestic or international MCT is 2:00, but as mentioned previously, this may be insufficient. Note: MCT is generally not waived for international passengers arriving from USCBP pre-clearance airports.

See AA domestic to international MCT from ExpertFlyer Nov 2016 c/o Serfty here.

Q. If I am making an international to international connection, what is the process?

There is no international transit process in nearly all airports in the USA (DFW and MIA have a baggage exception for international to international). Arriving internationally, unless you have been pre-cleared, you must proceed through U. S. immigration (there are kiosks and a fast channel for Global Entry approved passengers), recover your baggage from the baggage carousel and proceed through U. S. Customs.

Upon exiting Customs at TBIT there is a bag drop facility; drop your checked baggage, exit to the landside arrivals area. Pre-cleared passengers arriving at TBIT will bypass USCBP (but most airlines will enforce international to domestic MCT nonetheless).

ALL arrivals are forced landside (you may pass back through security at the TBIT end of the T-4 - TBIT connector) and Terminal 4 is a short walk to your right, Terminal 6 farther; one can board courtesy airport "A" busses and be dropped off very shortly at T-4 or T-5.

NOTE: Whilst most international Arrivals process immigration and customs at TBIT, some arriving at T-4 may walk a long underground passage and process formalities at TBIT. Others may process at T-4, but if you arrive with bags those will be available at TBIT.

There is no Arrivals Loinge for AA or oneworld customers at LAX.

Q. What is AA policy if I have separate tickets and my incoming flight is delayed?

Protection for oneworld world customers travelling on separate bookings:
oneworld Global Support

Your oneworld connection is generally not officially protected, but the airline may help you and put you on the next available flight, and AA does generally protect oneworld connections at this time..

If your flights are on the same PNR:

Connecting between airlines at unfamiliar airports can be a stressful experience, especially if your flight is delayed. American Airlines recognizes the impact delays and missed connections can have on your plans and on your life. That is why we partnered with the other oneworld member airlines to form teams of connection experts: oneworld Global Support.

At select airports across the oneworld alliance network, teams are proactively monitoring connecting flights and, whenever possible, they will meet and assist you if your connection is in jeopardy. The oneworld Global Support teams will do their best to allow you to use dedicated fast track lanes through immigration or security to help you catch your next flight. Our teams will also do everything possible to transfer your baggage so that it makes it on time to your final destination.

If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where applicable, assistance with overnight accommodations.

oneworld Global Support is currently available at Chicago O'Hare, Dallas/Fort Worth, London Heathrow, Los Angeles, Madrid-Barajas, Miami, New York JFK and Sydney. The service is offered at these airports whenever possible, subject to operational constraints.
See:
oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy
Q. Can I check my baggage through?

If you're connecting within the oneworld alliance or airlines with an interline agreement and your connection is under eleven hours, all segments on the same PNR, probably. If over that or with separate PNRs (even within oneworld) airlines without an interline agreements with AA or on separate tickets connecting with non-oneworld airlines, no.

See oneworld not requiring protection or interline baggage 1 Jun 2016; AA policy.

Q. Is there baggage storage at LAX?

No. Since 9/11 most USA airports have eliminated baggage storage, but you can use a baggage storage firm that will pick up, store and return your baggage. You do not have to pre-book, and they are open 24/7: http://www.laxluggagestorage.com. There are $5 pickup, $5 return and storage charges.


WiFi at LAX:

"Internet Access at Los Angeles LAX Airport. LAX Airport offers free internet access, with paid upgrades: Free Wi-Fi service for up to 44 minutes is available in most of the public areas of the Airport - provided by Advanced Wireless Group."

=================

Other resources
  • Link to AA FAQ: Will I make my connection?
Posts from 2015-2017 have been archived to ARCHIVE: 2015-2017 GUIDE: LAX / Los Angeles Int’l. Airport - MCT, Connection, etc.







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Old Jan 21, 19, 2:21 pm
  #181  
 
Join Date: Oct 2006
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The KE lounge is basically at the walkway from TBIT to T4 (assuming your OMA flight departs from there versus T5). It's a relatively short walk. It all depends on how early you want to or need to be at the gate. I usually give myself about 5 minutes to T4, but I walk really fast. T5 will take a bit longer because you have to go halfway through T4 to the escalator, go down, and then take the tunnel all the way to T5.

It sounds like you have a fairly long layover. I'd suggest you might us PF Chang's first for some food before the KE lounge if your Priority Pass is unlimited. The food in the KE lounge is limited and PF Chang's is actually a large, open space where's pretty quiet and relaxing, especially at that time of day.
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Old Feb 7, 19, 2:02 pm
  #182  
 
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I tried to make sense of the Wiki but I would like to be sure I know what I'm doing:

Arriving gate 52F tomorrow and transferring to an international flight much later in the day. Plan is to hit the QF F lounge first and then the AA FL. Do all of the shuttles from the Eagle's Nest go to both Terminals 4 and 5, or are they designated individually for a particular terminal? If the latter, are the departure schedules about the same?

Thanks!

Last edited by zpaul; Feb 7, 19 at 3:48 pm
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Old Feb 7, 19, 11:43 pm
  #183  
 
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Eagle's Nest has two shuttle lines, one for T4 and another for T5. Shuttle tend to alternate but not always. At peak hours, the line for Shuttle can get quite long but I've never waited more than a few minutes for one to arrive. The trip time is about 10 minutes to T5 and 15 minutes to T4. Shuttle bus stop and wait for planes to enter and exit the T6/7, T5/6 and T4/5 alley ways so occasionally, the trip time will stretch over 20 minutes if you end up stopping 3 times for plane movements. Use the T4 shuttle if you plan to visit QF lounge.
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Old Feb 8, 19, 12:04 am
  #184  
 
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just pick whichever bus is next to leave the Nest.

i routinely enter airside at T6 when flying from T4 because it’s faster to walk between the terminals than drive around the LAX U.

point is Nest to T5 to Bradley OR Nest to T4 to Bradley is basically the same time.
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Old Feb 26, 19, 12:40 pm
  #185  
 
Join Date: Mar 2015
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Not sure if this is the best place to ask this question...

Some family was on AA59 LAX-KOA on 2/13. This flight was boarded from the 200s remote gates by bus from T4. Family made a tight connection (with wheelchair assistance required), but were unable to access any terminal amenities due to immediate need to board/remote gating... The flight then went into a 2.5+ hr mechanical delay without any food/water offered by AA, and on top of that the flight wasn't properly catered for Y passengers (even those who pre-ordered) so all they had was beverage service. Ultimately, they had to go around 10+ hours without any food just including the lengthened flight time (headwinds)+delay time not including the connecting flight time.

Is there any sort of DOT policy in regards to "tarmac delays" at remote gates?

AA offered 3k miles as compensation, I encouraged them to seek $2-300 wondering if that is an appropriate amount?

Lastly, wondering what would have happened if they chose to deplane from a remote gate due to this delay? Would they have allowed terminal access or is there just a holding room out by the remote stands? Would they re-accom on next available flight?
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Old Mar 21, 19, 2:31 pm
  #186  
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Join Date: Apr 2005
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For Eagle's Nest flights how do wheelchair assisted PAX get to/from plane?

[Finally found the appropriate thread!]

Traveling with my 90 yr old Dad. He can walk short distances (he uses a cane), but he can't manage stairs and he's too unsteady to ride escalators, nor could he get on a bus if he had to climb up typical bus stairs. I've requested he have wheelchair assistance.

I've read that non-mobility challenged PAX go to T5, descend stairs, and take the bus to the Nest. I remain unclear how PAX then regularly board the plane: is it via a staircase?

So what would the logistics of this be for someone using wheelchair assistance? Has anyone here done this or have knowledge of the process? If it's relevant we'd be flying on an E75.

Thanks for any insight you can share.
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Old Mar 21, 19, 2:59 pm
  #187  
 
Join Date: Dec 2005
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Originally Posted by JBD View Post
[Finally found the appropriate thread!]

Traveling with my 90 yr old Dad. He can walk short distances (he uses a cane), but he can't manage stairs and he's too unsteady to ride escalators, nor could he get on a bus if he had to climb up typical bus stairs. I've requested he have wheelchair assistance.

I've read that non-mobility challenged PAX go to T5, descend stairs, and take the bus to the Nest. I remain unclear how PAX then regularly board the plane: is it via a staircase?

So what would the logistics of this be for someone using wheelchair assistance? Has anyone here done this or have knowledge of the process? If it's relevant we'd be flying on an E75.

Thanks for any insight you can share.
Never done it, but my recollection is that have an elevator down; can transfer a wheelchair on and off the bus..and can roll a wheelchair up the ramp to the plane. (And even transfer him to a narrow aisle wheelchair if he cannot get onto he plane)
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Old Mar 21, 19, 3:06 pm
  #188  
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Originally Posted by Exec_Plat View Post
Never done it, but my recollection is that have an elevator down; can transfer a wheelchair on and off the bus..and can roll a wheelchair up the ramp to the plane. (And even transfer him to a narrow aisle wheelchair if he cannot get onto he plane)
Indeed, no stairs from the gate to the plane, just a series of ramps.
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Old Mar 21, 19, 3:13 pm
  #189  
 
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Interminable too...its like 12 ft down, and you walk 80 feet of aluminum plank!
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Old Mar 21, 19, 5:54 pm
  #190  
 
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You can arrive at either T4 or T5, AA has flights into both, check-in and security and both, and a bus to the Eagle's Nest from both. Elevator or escalator (likely elevator would be easier) down to bus.
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Old Mar 21, 19, 11:24 pm
  #191  
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Thanks for the info, much appreciated!
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Old Mar 22, 19, 3:48 am
  #192  
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We're flying HNL-LAX on an award ticket using QF points, arriving at 5.54am, to connect to LAX-RDU on a revenue ticket departing 7.25am, both sectors in F. I'm hoping that, despite official policy to not through check luggage on separate PNRs (HNL-LAX-RDU), they are able to do so. If they don't/can't/won't, how feasible is it to deplane, collect luggage, drop off luggage, go through security again and make it to the gate within the 1.5hr timeframe at LAX? We have Pre-check, which hopefully will help... and we are both (relatively!) fit, able to hustle if necessary.

Plan B is to purchase 5 Star Service, would that help speed the process?
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Old Mar 22, 19, 5:04 am
  #193  
 
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Originally Posted by QG View Post
We're flying HNL-LAX on an award ticket using QF points, arriving at 5.54am, to connect to LAX-RDU on a revenue ticket departing 7.25am, both sectors in F. I'm hoping that, despite official policy to not through check luggage on separate PNRs (HNL-LAX-RDU), they are able to do so. If they don't/can't/won't, how feasible is it to deplane, collect luggage, drop off luggage, go through security again and make it to the gate within the 1.5hr timeframe at LAX? We have Pre-check, which hopefully will help... and we are both (relatively!) fit, able to hustle if necessary.

Plan B is to purchase 5 Star Service, would that help speed the process?
You should have no problem assuming you're on time and your bags come out in a reasonable amount of time, i.e. within 20-30 mins of your arrival.

Assume you do arrive on time (5:54) and the bags take 30 mins to claim (6:24), you still have 16 mins to walk upstairs and drop your bags again before the 45 min cutoff (6:40) which should be fine. At that hour, from an eastbound redeye, a more realistic scenario is you arrive 10-15 mins early and your bags take 20 mins.

And as you're already in F with PreCheck, I don't think buying Five Star would really provide any added benefit. The only unknown is your wait for luggage, and a 5* agent won't be able to speed that up.
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Old Mar 22, 19, 5:47 am
  #194  
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That's reassuring to know, thanks! And you're right - the biggest unknown is baggage delivery - hopefully the priority tags work this time!
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Old Mar 26, 19, 9:45 am
  #195  
 
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Hi all, I'm flying PHX-LAX (on the 08:37) then straight onto LAX-JFK (departs 11:00) on the transcon on 16Apr with a 37min MCT. I've checked the LAX website and these flights land and take off from T4 and T5 respectively, so I don't hold out hope of making the transcon. I requested a flight change with AA over the phone but they said as i'm requesting a voluntary change it would be $200ea, errr no thanks!

I know AA are pretty good at rebooking but surely they shouldn't be allow this to have remained ticketed (the flight times changed from when i made the original booking and I had 1h 20m to connect). They also said that even though it was less than LAX's MCT it would be fine.

Do i go back and force a change, or is 37min enough to get from T4 to T5 with some quick walking/possible run?
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