Apr 3, 2015, 3:18 pm
Last edit by: Prospero
HOURS: Current hours for all PHL Admirals Clubs are posted on aa.com here.
Admirals Club, Terminal A East
LOCATION: After clearing security at the Terminal A-East checkpoint, continue straight ahead. The lounge is located on the right side.
AMENITIES:
Admirals Club, Terminal A West
LOCATION: Terminal A West, mezzanine level between Gates A15 and A16.
CLOSED September 2019 for conversion to Flagship Lounge
Admirals Club - Terminal B / C
LOCATION: Third floor between B and C terminals. Access via escalator at center of food court, or elevator on concourse B side
AMENITIES:
Admirals Club - Terminal F
LOCATION: Terminal F, level 2 over food court
AMENITIES:
British Airways Galleries Club Lounge and First Lounge (Restricted Access)
LOCATION: Terminal A West, past security, near Gate A14
HOURS: Daily 15:15 to 20:20
NOTE: Access to Galleries First Lounge is restricted to Emerald members or those travelling in intercontinental) First Class.
Galleries Club (Business) and First Lounges restricted to BA, QR and oneworld Sapphire and Emerald traveling qualifying oneworld flights. (See here for oneworld access criteria). Admirals Club members do not have access unless meeting above criteria.
Access to both lounges is often capacity managed prioritising those travelling on BA services to LHR and QR services to DOH. As the BA flights are premium heavy, oneworld Sapphire and Emerald passengers travelling on AA flights may be directed to the Admirals Club
Admirals Club, Terminal A East
LOCATION: After clearing security at the Terminal A-East checkpoint, continue straight ahead. The lounge is located on the right side.
AMENITIES:
- Complimentary Wi-Fi
- PCs with Internet Access
Admirals Club, Terminal A West
LOCATION: Terminal A West, mezzanine level between Gates A15 and A16.
CLOSED September 2019 for conversion to Flagship Lounge
Admirals Club - Terminal B / C
LOCATION: Third floor between B and C terminals. Access via escalator at center of food court, or elevator on concourse B side
AMENITIES:
- Complimentary Wi-Fi
- Complimentary light food, beverages and alcohol
- Food for Purchase
- Conference Room
Admirals Club - Terminal F
LOCATION: Terminal F, level 2 over food court
AMENITIES:
- Complimentary Wi-Fi
- Complimentary light food, beverages and alcohol
- Food for Purchase
British Airways Galleries Club Lounge and First Lounge (Restricted Access)
LOCATION: Terminal A West, past security, near Gate A14
HOURS: Daily 15:15 to 20:20
NOTE: Access to Galleries First Lounge is restricted to Emerald members or those travelling in intercontinental) First Class.
Galleries Club (Business) and First Lounges restricted to BA, QR and oneworld Sapphire and Emerald traveling qualifying oneworld flights. (See here for oneworld access criteria). Admirals Club members do not have access unless meeting above criteria.
Access to both lounges is often capacity managed prioritising those travelling on BA services to LHR and QR services to DOH. As the BA flights are premium heavy, oneworld Sapphire and Emerald passengers travelling on AA flights may be directed to the Admirals Club
PHL / Philadelphia Admirals Clubs & Lounges (master thread)
Apr 25, 2019, 10:27 am
#196
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,095
Probably worth looking here - Refused Lounge entry at PHL
Apr 25, 2019, 11:52 am
#197
Join Date: Feb 2013
Location: DCA
Posts: 7,769
The answer in my experience is that it's a flip of a coin. I've been let in without a batted eyelash on nights when it was fairly full, and refused entry when there wasn't a soul inside. It just depends on how much or little of a power trip the agent is on at the time.
Apr 25, 2019, 11:50 pm
#198
Join Date: Mar 2007
Location: PIT
Posts: 759
Possibly due to the anticipated arrival/departure of a BA 747 within 2 hours or less of your attempt. It's been previously posted several times that non-BA entry is controlled, based on "forecasted" capacity.
Apr 26, 2019, 6:44 am
#199
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I understand their written line; that doesn't mean it's a logical one.
Apr 26, 2019, 8:09 am
#200
Join Date: Jan 2001
Location: IAD/DCA, USA (MD Suburbs)
Programs: AA Lifetime PLT, HH Diamond, Fairmont RIP, Hertz Plat, BA Gold
Posts: 1,624
What's not logical about it? They know what aircraft is flying the route that day and what the potential number of visitors to the lounge will be. Perhaps you were let in when the 777 was flying or a low J 747. When the hi-J 747 is flying, there are potentially 100 Club and FIRST passengers on the flight. Once you add in Silver and Gold card holders flying in E+ or Y and their guests, the lounge could be packed to the gills. It may look empty at 3pm but they know what is coming. I'm entitled to access to the BA lounge on AA domestic flights because of my BA status, but I've been turned away due to capacity control. So, it's not just AA members being turned away during peak or potential peak times. This is well within OneWorld rules for lounge access.
Apr 26, 2019, 8:29 am
#201
Join Date: Feb 2013
Location: DCA
Posts: 7,769
The fact that they won't let someone into an empty lounge for 30 minutes well before any pax related to said flights start to arrive...
I've been in that lounge enough to know it's not a life-changing experience, just not a big fan of agents being unwilling to honor the spirit of an alliance in a situation where there clearly will be no conflict. The fact that there are very long standalone threads on this matter in both the AA and BA forums suggest that I'm not the only one who feels somewhat similarly.
I've been in that lounge enough to know it's not a life-changing experience, just not a big fan of agents being unwilling to honor the spirit of an alliance in a situation where there clearly will be no conflict. The fact that there are very long standalone threads on this matter in both the AA and BA forums suggest that I'm not the only one who feels somewhat similarly.
Apr 26, 2019, 8:38 am
#202
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Since the Flagship lounge is all held up at PHL for the time being I think AA should move forward with upgrading the A-West AC amenities to offer flagship level food options, liquor and beverages. Granted the lounge hard product will not be the same but doesn’t mean they can’t step up the soft product.
It’s unfathomable how long they are dragging their feet at their most important TATL hub. I believe PHL has the second largest number of international travelers on AA metal out of all hubs in the summer.
It’s unfathomable how long they are dragging their feet at their most important TATL hub. I believe PHL has the second largest number of international travelers on AA metal out of all hubs in the summer.
Last edited by golfingboy; Apr 26, 2019 at 9:04 am
Apr 26, 2019, 1:29 pm
#203
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Since the Flagship lounge is all held up at PHL for the time being I think AA should move forward with upgrading the A-West AC amenities to offer flagship level food options, liquor and beverages. Granted the lounge hard product will not be the same but doesn’t mean they can’t step up the soft product.
Though then again those flights are mostly leisure travelers doing summer holidays (the new and seasonal flights are almost all leisure routes) so maybe they don't see these customers as high value or discerning. Even n J, it is a lot of one off river cruiser types, rather than business travelers. This might be AA's reasoning (not mine, I am all for more nice lounges!).
May 7, 2019, 6:43 am
#207
Join Date: Feb 2013
Location: DCA
Posts: 7,769
May 7, 2019, 6:51 am
#208
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
They're supposed to be converting a large portion of the A-West AC into a Flagship Lounge, so I imagine it's just a standard cosmetic upgrade.
May 7, 2019, 7:02 am
#209
Join Date: Feb 2013
Location: DCA
Posts: 7,769
I had always thought that to be the logical step, but given that they haven’t moved on it one bit, maybe they’ve decided to go with a stand-alone space instead? Obviously reallly doing a lot of wishful thinking here!!!