Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
#1126
Join Date: Mar 2013
Location: SF + PHX
Programs: AA EXP, UA 1k, Marriott Gold, HH Gold, X Elite+
Posts: 262
Had a weird one the other day. I was booking a mileage ticket from Asia 1 to Asia 2 that I had put on hold. First agent had to take the ticket to the fare desk for some reason, and I didn't have time to wait, so I called back later. The second agent was apologetic but told me she wasn't able to ticket it unless I was able to provide her my BusinessExtra number. She agreed it made no sense, but the system wouldn't let her move forward w/o it. Fast forward to today and the points are out of my account, and nothing thankfully touched with the BE points. Am I the only one? What were they looking at/for? (Note: this is a mileage ticket that's attached to a paid F fare coming back from Asia)
#1127
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
One ticket of mine for December, has been posted three different times with a different couple of BA/AA segments posting each time.
#1128
Join Date: Sep 2013
Location: ORD
Programs: Once a somebody now a nobody
Posts: 516
Another BA/business extra question
Sorry if this was addressed further down stream, I'm at work & internet surfing is frowned upon and can't read the whole thread.
I have a BA flight tonight that I want to credit to AA. When I made the reservation I originally had my BA number in the reservation and was able to add my business extra number to the reservation online. I switched my FF number from BA to AA last night and now I get an error when I go in to either add or verify my business extra number is in there. Did adding my AA number somehow get the business extra number dropped or should I be okay?
I'm guessing i'll have to request the credit later w/ business extra, but would it just be automatic if possible.
Thanks for any thoughts.
I have a BA flight tonight that I want to credit to AA. When I made the reservation I originally had my BA number in the reservation and was able to add my business extra number to the reservation online. I switched my FF number from BA to AA last night and now I get an error when I go in to either add or verify my business extra number is in there. Did adding my AA number somehow get the business extra number dropped or should I be okay?
I'm guessing i'll have to request the credit later w/ business extra, but would it just be automatic if possible.
Thanks for any thoughts.
#1130
Join Date: Mar 2012
Posts: 989
how long does it take before flights are credited? I took a flight march 24 and return mar 27 and still don't see it.
#1131
Join Date: Sep 1999
Programs: AA EXP, SPG PLT, Hyatt DIA, Hilton GLD
Posts: 974
Give it about a month and a half. Keep good records of your ticket numbers as well. Any change in your reservation or IRROPs typically will remove your BE number from the record.
#1132
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
#1133
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
#1134
Join Date: Sep 2009
Location: LAX
Programs: AA LT PLT 2mm, SPG Gold
Posts: 365
Is there a policy for using upgrade certificates on flights ticketed before expiration but flown after? Can they "use" the certificate over the phone vs. at the counter day of travel?
#1135
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Your certificate is redeemed on the day of departure, so I would imagine the answer to your query is: "no, you cannot use expired certificates on travel booked before the expiry date."
#1136
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
#1138
Join Date: Aug 2007
Location: SBA
Programs: UA & AA 1 million miler
Posts: 1,134
LAXHND16
The promo ended on 3/31/2016.
It says Business Extra bonus points will be posted to the account within six to eight weeks after the offer ends.
Does it really take that long?
Has anyone already received the bonus points?
It says Business Extra bonus points will be posted to the account within six to eight weeks after the offer ends.
Does it really take that long?
Has anyone already received the bonus points?
#1139
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
IME w/ BE offers, it will take that long, but sometimes longer, and points will not always post correctly. Wait the 8 weeks. If you don't see anything, then contact their CS.
#1140
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
OTOH, I haven't been able to get anyone to take my certificates on the day of travel for the last 8 or so flight segments dating back to last December. When I offered them at check-in, the TAs didn't seem to bother looking at them and didn't take them even after prompting. So for the last couple of segments I didn't pull them out and was never asked for them.