Had a weird one the other day. I was booking a mileage ticket from Asia 1 to Asia 2 that I had put on hold. First agent had to take the ticket to the fare desk for some reason, and I didn't have time to wait, so I called back later. The second agent was apologetic but told me she wasn't able to ticket it unless I was able to provide her my BusinessExtra number. She agreed it made no sense, but the system wouldn't let her move forward w/o it. Fast forward to today and the points are out of my account, and nothing thankfully touched with the BE points. Am I the only one? What were they looking at/for? (Note: this is a mileage ticket that's attached to a paid F fare coming back from Asia)