RogerD408

It's not automatic, you must call in and request the extra SWUs. However, if you're not going to use them, there's no since in making the request. Early birthday/holiday presents of SWUs could be fun to give away.

Global321

Just the opposite - you are a high value customer. But, as Roger said, you have to call. Right now, you will most likely get two extra's.

JonNYC

What they said!

And, if you -don't- need extra SWUs, still call in as there's a *chance* for such a profile ("flying paid F all year") that if you tell them you can't use SWUs that they'll offer you something else. Definitely makes sense to establish contact with them.

bmchris

I sent an email to AAdvantage customer service voicing my displeasure at lack of incremental recognition at 125K, and how it would hurt American. I was polite. I did get a call back, which was nice, and referencing prior programs. No change immediately, but will be forwarded for future consideration.

I'd encourage others to do likewise. Here is the link - https://www.aa.com/contactAA/viewAad...NetSAAver=TRUE

In the meantime, I'm going to book some VX flights. I can usually fly VX in First for less than the price of flying AA in Economy. Guaranteed First on VX beats Y on AA with only a small upgrade chance and double miles as an EXP without any further incentives. On a recent flight from DCA to DFW, I couldn't even get MCE (EF seat alerts were set) let alone an upgrade to F for a ticket bought 3 weeks in advance.

JDiver

We have moved your post into the existing thread in the "Combined" forum. The AAdvantage FFP has been a combined AA -US program for over half a year now. As well, we don't recommend bumping up old threads that have not been posted to in two years are longer.

/Moderator

125k what? Miles? Points?

Alex_I

150EQP or 150EQM?

bmchris

150K EQPs. Sorry - not EQMs.

Solon594

Sorry I am just getting around to responding to all of your helpful posts. I was on a cruise and, of course, the internet was awful.

@cmd320 - Thanks, I will.

@110pgh and @JonNYC - Thank you both for all your posts on here. They are invaluable. I did read JonNYC's post before I called. That's how I knew to ask about the Eagles. (I just asked outright how many I had, and after a bunch of searching, the agent told me. He stated, without any irony, that it took a lot of searching because AA had moved that information because "too many agents were giving it out to customers". ) Anyway, I am now over 150k EQP, so I will call again when I have a chance.

@anabolism - Thanks. I spoke with the EXP desk. Now, thanks to you, I know to call ACS. I had missed that detail before. So thanks again.

ckx2

Done for the year and having achieved 277k EQP which resulted in six SWU and a nice letter.

Global321

Nice job! ^^

Just went over 200k EQP... debating changing the last few flights to award tickets.... no need for more points.

JonNYC

Yeah, EXP desk 'aint gonna know/want to know about this, have to ask for ACS and specify overachieving executive platinum program, that should do the trick. Although asking EP desk about your Helix score (I assume that's who you asked) might have been more successful than asking ACS (who would be far more cautious about discussing same) so, in that sense, just as well that you succeeded with that first.

I have in the last 3 weeks received 2 PMs from 150K+ EQPs EPs who were denied entirely for any extra SWUs (completely in line with the chart I've posted) but one of them was then able to plea-bargain to "2 SWUs to your account with no more possible this year or next" (sounds like the member was very persistent about it.) So, if all else fails, try that, first time I've heard that exact response.

JonNYC

Just got another PM saying they were turned down as well.

MarkedMan

Hasn't been my experience from SF, but then that's the VX home base so perhaps to be expected. Still, almost all my dom flights this year have been with VX, mostly in F. Totally agree with you. This "Keep flying with us and if we like you enough, maybe we'll throw you a bone" business? Too funny.

RogerD408

Maybe time to start collecting and comparing names. Any bets it's the same person not knowing what is and isn't doable? I'd hate to see a rouge AAgent start making policy.

JonNYC

It's a very, very valid point and notion. In this case, however, I don't personally -think- that's the case as at in August I had an email dialog with an senior ACS person who stated "don't know why you're speaking the idea that ALL EPs are eligible for this. They are not." (even though I've been consistently saying the exact opposite.)

So, I personally don't smell any rogueness at all, I see the policy being enforced as we have known it for a long time.