Dec 1, 2015, 8:52 am
Last edit by: Shawn02139
American Airlines AirPass PrePaid Travel
NOTE: The program is Airpass; no longer named "AAirpass"
Link to aa.com AirPass contact and links page.
Prepaid, Unrestricted Air Travel at a Fixed Rate
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
AirPass, depending on level of purchase, includes status and may include up to Executive Platinum status and Admirals Club membership, or even Concierge Key, which includes both.
AirPass members get a courtesy drink and a snack if they're traveling in Coach, much as Executive Platinums do; unlike Executive Platinums, their traveling companion does also.
14 Jan 2016 jmappleby said: "...they take credit via wire transfer at $10k (Gold), $20k (Platinum), $30k (EP). Concierge Key is available for $50k individual spend or $75k team spend."
Contact AirPass
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
The best deal seems to be the -UP fares, where you pay the standard economy, but book a confirmed seat into business
AirPass Prepaid Travel (née AAirpass, not Lifetime Airpass) Master Thread
Jul 4, 2021, 6:29 am
#781
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
One thing I am pleased about is the ability to book JAL. If you can find the instant upgrade to F (on J fare), the price for JAL F is unbeatable. Assuming Japan opens up, looking forward to using that in March/April 2022.
Jul 4, 2021, 7:50 pm
#782
Join Date: Aug 2016
Location: BOS
Programs: AA PP, DL PM
Posts: 2,086
I'm guessing the SWU restriction applies to those that haven't been converted to the new system anyway, though?
One thing I am pleased about is the ability to book JAL. If you can find the instant upgrade to F (on J fare), the price for JAL F is unbeatable. Assuming Japan opens up, looking forward to using that in March/April 2022.
One thing I am pleased about is the ability to book JAL. If you can find the instant upgrade to F (on J fare), the price for JAL F is unbeatable. Assuming Japan opens up, looking forward to using that in March/April 2022.
When I put JFK-HND into the calculator on airpass.aa.com, I get a one-way cost of $3,684 for Flagship Business, which I assume is similar for JL business. A half-round-trip (currently) seems to be $4,670 booked in advance and $5,597 within 21 days. Assuming you get the instant upgrade, I'd say getting roundtrip JL F on this route for $7k is a sizable discount over the normal price which right now seems to be $25k. -- if you're looking to buy a JL F ticket you might as well buy a $10k AirPass.
Jul 25, 2021, 2:16 pm
#784
Join Date: Jan 2003
Location: Dallas/Orlando
Programs: AA EXP
Posts: 2,716
New to Airpass. Part of the reason I signed up was for ease of flight changes. Am I missing something, or MUST I call in any time I want to switch to a different flight?
I’m used to going to “change flight” in my itinerary and paying any applicable fare difference, but thus far, for all of my Airpass reservations, it says I must call.
That is a time dump and definitely takes away from the purported convenience of Airpass.
Hopefully someone will tell me I have it all wrong and direct me to a way to make changes without a phone call
I’m used to going to “change flight” in my itinerary and paying any applicable fare difference, but thus far, for all of my Airpass reservations, it says I must call.
That is a time dump and definitely takes away from the purported convenience of Airpass.
Hopefully someone will tell me I have it all wrong and direct me to a way to make changes without a phone call
Aug 23, 2021, 10:12 pm
#785
Join Date: Mar 2020
Posts: 12
Hello,
I booked a flight for me and my spouse. I am the air pass holder. Unfortunately, I may not be able to make the flight. Is it possible that I cancel myself but my spouse can still fly using the original booking paid by my air pass?
I booked a flight for me and my spouse. I am the air pass holder. Unfortunately, I may not be able to make the flight. Is it possible that I cancel myself but my spouse can still fly using the original booking paid by my air pass?
Aug 24, 2021, 4:51 am
#786
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I doubt it. However, under the "new program", maybe there's more flexibility there. I think the better move would be to not cancel your ticket, let her fly (if they ask at the airport, say you had an emergency), then cancel yours after since they're 100% refundable. Risky strategy for sure.
Aug 24, 2021, 4:53 am
#787
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I hadn't thought about the instant upgrades being valid on other airlines.
When I put JFK-HND into the calculator on airpass.aa.com, I get a one-way cost of $3,684 for Flagship Business, which I assume is similar for JL business. A half-round-trip (currently) seems to be $4,670 booked in advance and $5,597 within 21 days. Assuming you get the instant upgrade, I'd say getting roundtrip JL F on this route for $7k is a sizable discount over the normal price which right now seems to be $25k. -- if you're looking to buy a JL F ticket you might as well buy a $10k AirPass.
When I put JFK-HND into the calculator on airpass.aa.com, I get a one-way cost of $3,684 for Flagship Business, which I assume is similar for JL business. A half-round-trip (currently) seems to be $4,670 booked in advance and $5,597 within 21 days. Assuming you get the instant upgrade, I'd say getting roundtrip JL F on this route for $7k is a sizable discount over the normal price which right now seems to be $25k. -- if you're looking to buy a JL F ticket you might as well buy a $10k AirPass.
Aug 24, 2021, 4:55 am
#788
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989
New to Airpass. Part of the reason I signed up was for ease of flight changes. Am I missing something, or MUST I call in any time I want to switch to a different flight?
I’m used to going to “change flight” in my itinerary and paying any applicable fare difference, but thus far, for all of my Airpass reservations, it says I must call.
That is a time dump and definitely takes away from the purported convenience of Airpass.
Hopefully someone will tell me I have it all wrong and direct me to a way to make changes without a phone call
I’m used to going to “change flight” in my itinerary and paying any applicable fare difference, but thus far, for all of my Airpass reservations, it says I must call.
That is a time dump and definitely takes away from the purported convenience of Airpass.
Hopefully someone will tell me I have it all wrong and direct me to a way to make changes without a phone call
Aug 24, 2021, 4:58 am
#789
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
As far as I know, no changes are allowed to Airpass tickets at all (except perhaps in the case of IROPS or something else potentially within AA’s control). If you want a voluntary change, you’re theoretically supposed to just cancel your old reservation and book a new one, since you can do so without penalty on Airpass tickets. The wrinkle in that, though, is the new NextGen system, where funds are debited immediately upon ticketing, and you won’t necessarily get a timely refund.
Aug 24, 2021, 10:03 am
#790
Join Date: Mar 2020
Posts: 12
I doubt it. However, under the "new program", maybe there's more flexibility there. I think the better move would be to not cancel your ticket, let her fly (if they ask at the airport, say you had an emergency), then cancel yours after since they're 100% refundable. Risky strategy for sure.
I am assuming yes since I read stories that people cancelling business classes after going to a lounge or following celebrities.
Sep 3, 2021, 7:54 am
#791
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Updates
As we continue to enhance the AirPass experience, we’re listening to your feedback and optimizing the online account management platform to provide the features you value most.
Streamlined refund process
We’re making the AirPass refund process easier and more efficient should your travel plans change. Refunds are processed automatically and are available within four business days from the time your trip is canceled. To ensure your refund is processed promptly, please cancel your trip prior to departure via aa.com, American Airlines Reservations or your preferred travel agency.
More ways to upgrade
You can now enjoy confirmed systemwide upgrades when traveling on AirPass. Simply follow the American Airlines upgrade process by logging in to aa.com to check upgrade availability and contacting your elite service desk to confirm your upgraded seat. If you cancel an upgraded trip, please call your elite service desk to have your upgrade reinstated for future use. Your unused upgrade will be available in your AAdvantage® wallet within two business days.
We sincerely appreciate your partnership and thank you for being a valued AirPass member.
Streamlined refund process
We’re making the AirPass refund process easier and more efficient should your travel plans change. Refunds are processed automatically and are available within four business days from the time your trip is canceled. To ensure your refund is processed promptly, please cancel your trip prior to departure via aa.com, American Airlines Reservations or your preferred travel agency.
More ways to upgrade
You can now enjoy confirmed systemwide upgrades when traveling on AirPass. Simply follow the American Airlines upgrade process by logging in to aa.com to check upgrade availability and contacting your elite service desk to confirm your upgraded seat. If you cancel an upgraded trip, please call your elite service desk to have your upgrade reinstated for future use. Your unused upgrade will be available in your AAdvantage® wallet within two business days.
We sincerely appreciate your partnership and thank you for being a valued AirPass member.
Jan 27, 2022, 5:44 pm
#794
Join Date: Jul 2014
Programs: AA Ck, Delta DM, Marriott ambassador , Hertz President, National EE, Hilton Diamond ,
Posts: 132
if I need to change a flight you just cancel and rebook?