ARCHIVE: Concierge Key AA Premium Service
Mar 17, 2013, 5:37 pm
#886
Join Date: Jul 2009
Location: Santa Monica and Siena
Programs: 10 MM + 2013, AA EXP,Lifetime AC ,Crown Room, Red Carpet,USAIR CLUB ,Hertz Plat, Hilton Dia, GS +++
Posts: 455
How would you feel, if as the 100% shareholder of a Global Private Company that gave American One Billion Dollars of Business during your ownership then withdrew your CK after you sold out...Meanwhile 'C' Category Tax avoiding Movie Stars get VIP/CK Treatment.
The King is Dead...Long Live the King
The King is Dead...Long Live the King
Mar 18, 2013, 9:00 am
#887
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
Not much upscale CK treatment for CKs who haven't starred in a movie at LAX last week. No acknowledgement like LGA, DFW or JFK recently. This is an observation not a whine. I boarded first, I enjoyed the FL, and it was a great flight. Just strange that it sometimes feels like a secret society within a bigger elite status level.
Mar 18, 2013, 8:36 pm
#888
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
Not much upscale CK treatment for CKs who haven't starred in a movie at LAX last week. No acknowledgement like LGA, DFW or JFK recently. This is an observation not a whine. I boarded first, I enjoyed the FL, and it was a great flight. Just strange that it sometimes feels like a secret society within a bigger elite status level.
Mar 18, 2013, 11:27 pm
#889
Join Date: Nov 2008
Programs: Too Many to Count
Posts: 510
One thing American should not to do is over-saturate the CK ranks as UA has GS. There are at least a couple of GS pax on most flights nowadays. It kinda loses it's value. My brother is GS and he's rarely in batter shape than I am as a Prem Plat on UA. He doesn't even get upgraded on 100% of domestic flights. It's over 80%, which is good, but not what you'd expect...
Mar 28, 2013, 10:44 am
#890
Join Date: Apr 2006
Programs: AA ExP 5MM, DL Lifetime Medallion 2.3MM
Posts: 68
Update on Concierge Key
I've been CK for a number of years. Interestingly, in only two of those years did I actually get a card. The other years when I called in I was directed to the CK desk.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international travel.
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international travel.
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
Mar 30, 2013, 12:02 pm
#891
Join Date: Jan 2003
Location: Chicago
Programs: UA GS , AA CK
Posts: 944
Awesome Bag Tags for 2013!
I'm totally digging the new CK Bag Tags... Finally those lowly EXPs can "recognize" !! 
Mar 31, 2013, 9:49 am
#893
Join Date: Jan 2011
Programs: AFKL PLT, BA Gold, SK Gold, AY Gold, A3 Silver, LH FTL, IHG Gold, Marriott Silver
Posts: 408
Upgrading friends and family, co-pay?
Mar 31, 2013, 10:44 am
#894
Join Date: Jan 2003
Location: Chicago
Programs: UA GS , AA CK
Posts: 944
Apr 3, 2013, 9:50 am
#895
Join Date: Feb 2006
Programs: UGS, AA CK
Posts: 212
I noticed a big sign today at O'Hare to the left of Pre check security saying that AA is building a flagship checkin. Looks like CK is finally catching up to GS' check in capabilities in Chicago....
Apr 3, 2013, 10:26 am
#896
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
I think we're getting closer to the day where CK is a public status with benefits superior to EXP on the margin.
Apr 3, 2013, 4:08 pm
#897
Join Date: Jan 2005
Location: Dallas, TX/NYC
Programs: AAdvantage EXP (5.8MM Airpass) Delta Gold Medallion Marriott Platinum
Posts: 1,330
I've been CK for a number of years. Interestingly, in only two of those years did I actually get a card. The other years when I called in I was directed to the CK desk.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international trave
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international trave
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
I am thinking about dumping my Airpass. It is less expensive to buy first class on most routes. CK does nothing for me since I'm based in Dallas.
Last edited by JDiver; Apr 21, 2013 at 7:07 pm Reason: reformat for space
Apr 3, 2013, 4:54 pm
#898
Join Date: Apr 2011
Location: New York
Programs: AA EXP 1.0mm, not sure where I am with hotels these days
Posts: 2,795
er
Flew thru ORD today and we got the pre-board hand shake and early boarding privilege. Coincidentally five CKs were on the flight. Excellent service.
Apr 4, 2013, 6:05 am
#899
Join Date: Feb 2006
Programs: UGS, AA CK
Posts: 212
I've been CK for a number of years. Interestingly, in only two of those years did I actually get a card. The other years when I called in I was directed to the CK desk.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international travel.
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
I didn't know about CK when I got the first card.
The second year I was still in the program but didn't get any communication from CK.
Next year I got a card and a smaltzy letter.
Third year, I got a message from AAirpass that CK was include with $10,000 AAirpass purchase at the beginning of the year.
Fourth year, AAirpass said that CK came with $20,000 of AAirpass.
This year they called and said CK was automatic with $30,000 of AAirpass purchase at the beginning of the year. Since I had left over AAirpass miles, from the $20,000 purchase, that didn't make sense for me. I pointed out that I spend a LOT more than $30,000 on premium tickets overseas (commuting to Africa). I just did $15k on AAirpass plus the other international travel.
Today when I called the CK number it went to Exec Plat and I am not listed as CK anymore. Interesting because last year I had $20,000 in AAirpass and almost 250,000 points with other paid premium tickets. Significantly higher than other years when I was in CK. They say it's invitation only so they can do it (or not do it), but it is puzzling. Even though there is lots more premium revenue from me, they seem to be wanting to drive business to AAirpass.
Apr 4, 2013, 8:06 pm
#900
Original Member
Join Date: May 1998
Location: Los Angeles, CA - Nearly 4 Million Actual Miles Flown
Posts: 5,522
Am I reading this that you got access as a CK member to the Flagship Lounge on a normal domestic flight or was it in one of the LAX-JFK flights in F?