OLCI purchased upgrade offer to non-elite before elite upgrades processed
#121
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
That is not true, actually. I've received numerous upgrades within T-24 without having added myself to the airport list.
#122
Join Date: Dec 2002
Location: DC
Programs: AA EXP; UAMM
Posts: 1,902
All EXPs will always be on the UG list from the time they make a rez and be upgraded before anybody else...unless the outcome of this thread tells us otherwise?
That is what the material I got from AA suggested but I thought the reality was a bit different.
#123
Join Date: Nov 2010
Location: DFW
Programs: AA PLT; SPG PLT
Posts: 326
Just so I'm clear, it is NOT necessary to request a domestic upgrade for an EXP to get an upgrade?
All EXPs will always be on the UG list from the time they make a rez and be upgraded before anybody else...unless the outcome of this thread tells us otherwise?
That is what the material I got from AA suggested but I thought the reality was a bit different.
All EXPs will always be on the UG list from the time they make a rez and be upgraded before anybody else...unless the outcome of this thread tells us otherwise?
That is what the material I got from AA suggested but I thought the reality was a bit different.
What he's saying it sometimes upgrades clear between T-24 and T-3 before going to airport control.
#124
Join Date: Dec 2002
Location: DC
Programs: AA EXP; UAMM
Posts: 1,902
And, based on the discussion on this thread, my UG may be superseded by a LBFU at T24.
So there is nothing for me to do at T24 except hope AA hasn't decided to use their LBFU powers on my flight?
And once I get to the airport (assuming I did OLCI) using the kiosk will not afford me the opportunity to get a UG either via my EXP status or LBFU?
And once I get to the gate I'm still at the mercy of LBFUs?
What a minefield. And there's nothing I can do but wait and watch after I make my initial UG request during the rez?
#125
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
However, in a previous thread, the official AA representative AmericanAirlines cited a system glitch that sometimes offers LFBUs before all elites are upgraded. His/her suggestion was to always check in as early as possible (at T-24 exactly if you can) to prevent this. Whether or not there's been a system or policy change since then is unclear.
#126
Join Date: Nov 2010
Location: DFW
Programs: AA PLT; SPG PLT
Posts: 326
So every time I make a rez I have to request a UG at time of making the rez and will not have to do anything at T24?
And, based on the discussion on this thread, my UG may be superseded by a LBFU at T24.
So there is nothing for me to do at T24 except hope AA hasn't decided to use their LBFU powers on my flight?
And once I get to the airport (assuming I did OLCI) using the kiosk will not afford me the opportunity to get a UG either via my EXP status or LBFU?
And once I get to the gate I'm still at the mercy of LBFUs?
What a minefield. And there's nothing I can do but wait and watch after I make my initial UG request during the rez?
And, based on the discussion on this thread, my UG may be superseded by a LBFU at T24.
So there is nothing for me to do at T24 except hope AA hasn't decided to use their LBFU powers on my flight?
And once I get to the airport (assuming I did OLCI) using the kiosk will not afford me the opportunity to get a UG either via my EXP status or LBFU?
And once I get to the gate I'm still at the mercy of LBFUs?
What a minefield. And there's nothing I can do but wait and watch after I make my initial UG request during the rez?
If it doesn't clear prior to check-in, you have an opportunity to standby for upgrade (this is the gate list) from the kiosk or OLCI (or agent).
There's nothing else to do at T-24, and check-in time should have no bearing on the upgrade processing between T-24 and when the list transfers to airport control.
#127
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)
Yes, you have to request the upgrade at booking every time. The sort order uses time of request within status and thru/originating, so it's advantageous to request as soon as possible.
If it doesn't clear prior to check-in, you have an opportunity to standby for upgrade (this is the gate list) from the kiosk or OLCI (or agent).
There's nothing else to do at T-24, and check-in time should have no bearing on the upgrade processing between T-24 and when the list transfers to airport control.
This applies for te domestic "sticker" upgrades.
The SWU upgrade process is different, and the check-in time does matter for the airport list. These are all well documented in the wiki. Required reading for new AAdvantage elites IMHO.
Originally Posted by andreirublev
So every time I make a rez I have to request a UG at time of making the rez and will not have to do anything at T24?
And, based on the discussion on this thread, my UG may be superseded by a LBFU at T24.
So there is nothing for me to do at T24 except hope AA hasn't decided to use their LBFU powers on my flight?
And once I get to the airport (assuming I did OLCI) using the kiosk will not afford me the opportunity to get a UG either via my EXP status or LBFU?
And once I get to the gate I'm still at the mercy of LBFUs?
What a minefield. And there's nothing I can do but wait and watch after I make my initial UG request during the rez?
And, based on the discussion on this thread, my UG may be superseded by a LBFU at T24.
So there is nothing for me to do at T24 except hope AA hasn't decided to use their LBFU powers on my flight?
And once I get to the airport (assuming I did OLCI) using the kiosk will not afford me the opportunity to get a UG either via my EXP status or LBFU?
And once I get to the gate I'm still at the mercy of LBFUs?
What a minefield. And there's nothing I can do but wait and watch after I make my initial UG request during the rez?
If it doesn't clear prior to check-in, you have an opportunity to standby for upgrade (this is the gate list) from the kiosk or OLCI (or agent).
There's nothing else to do at T-24, and check-in time should have no bearing on the upgrade processing between T-24 and when the list transfers to airport control.
The SWU upgrade process is different, and the check-in time does matter for the airport list. These are all well documented in the wiki. Required reading for new AAdvantage elites IMHO.
#128
Join Date: Aug 2008
Programs: AA EXP
Posts: 1,714
I disagree. We could definitely ask them to go further. I'd say that having AA automatically add you to to the airport list (if you've already requested an upgrade when making your reservation) would be more than a reasonable request. Why the airline thinks that I no longer want an upgrade after check in opens when I've been on a list for months before makes no sense to me.
#129
Join Date: Nov 2011
Location: Bay Area
Programs: WN A-List, AA good-riddance, Safeway Club Card Extraordinaire
Posts: 3,851
In any case, the comment you quoted was referring to people who don't even request their upgrade until check-in, so your statement about being on a list for months doesn't apply.
#130
Join Date: Mar 2009
Location: LAX
Posts: 3,267
I've requested 3 months in advance, not cleared at T-24, and not asked to be on the standby list because I made additional reservations and decided to husband my stickers.
#131
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I would imagine there is a fairly sizable number of elites that do not understand the upgrade process of how it changes once everything goes to the airport list, until they become frustrated and a GA, TA or AC staff member explains it to them. On numerous occassions I've walked by or stood in line at the AC front desk just to hear staff explaining to a poor lost soul of how it actually works.
#132
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
Yes, you have to request the upgrade at booking every time. The sort order uses time of request within status and thru/originating, so it's advantageous to request as soon as possible.
If it doesn't clear prior to check-in, you have an opportunity to standby for upgrade (this is the gate list) from the kiosk or OLCI (or agent).
There's nothing else to do at T-24, and check-in time should have no bearing on the upgrade processing between T-24 and when the list transfers to airport control.
If it doesn't clear prior to check-in, you have an opportunity to standby for upgrade (this is the gate list) from the kiosk or OLCI (or agent).
There's nothing else to do at T-24, and check-in time should have no bearing on the upgrade processing between T-24 and when the list transfers to airport control.
1) You should request it upon ticketing.
2) If not cleared, you should request being but on the airport upgrade list at time of checkin.
3) You have to do it before the airport starts clearing the upgrade list once the process is transferred to the gate attendants.
This thread is confusing because of the way people are asking questions. Better to ask what you have to do than what you don't have to do . You don't have to do anything at T-24, but if that is when you are checking in, you should (you could do it a couple of hours after check in, but not sure why you wouldn't do it at the time of check-in if you want it).
Better yet, look at the stickies which document the process.
#133
Join Date: Dec 2002
Location: DC
Programs: AA EXP; UAMM
Posts: 1,902
Let's be clear. Unless you don't want an upgrade:
1) You should request it upon ticketing.
2) If not cleared, you should request being but on the airport upgrade list at time of checkin.
3) You have to do it before the airport starts clearing the upgrade list once the process is transferred to the gate attendants.
This thread is confusing because of the way people are asking questions. Better to ask what you have to do than what you don't have to do . You don't have to do anything at T-24, but if that is when you are checking in, you should (you could do it a couple of hours after check in, but not sure why you wouldn't do it at the time of check-in if you want it).
Better yet, look at the stickies which document the process.
1) You should request it upon ticketing.
2) If not cleared, you should request being but on the airport upgrade list at time of checkin.
3) You have to do it before the airport starts clearing the upgrade list once the process is transferred to the gate attendants.
This thread is confusing because of the way people are asking questions. Better to ask what you have to do than what you don't have to do . You don't have to do anything at T-24, but if that is when you are checking in, you should (you could do it a couple of hours after check in, but not sure why you wouldn't do it at the time of check-in if you want it).
Better yet, look at the stickies which document the process.
1) I DO have to request a UG when I make a rez.
2) I DO have to request a UG when I OLCI at T24 if not UGed.
3)I DO NOT have to do anything at T3 (airport control) I will be listed based on the time I made the rez/original UG request.
Is that correct?
I don't have any stickies. It might be helpful to see the language on the stickies if anybody has that.
#134
Join Date: Nov 2008
Programs: AA EXP 3MM
Posts: 1,773
Yes
The "stickies" are the pages that remain "stuck" at the top of the AAdvantage FlyerTalk Forum. In particular, you will want to look here: http://www.flyertalk.com/forum/ameri...ere-first.html
#135
Original Member
Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965