Tokyoite

NO.
The airline, passenger, sector, route, and service class* cannot be changed.
Even if the new itinerary and original itinerary are the same ZONE, changes cannot be made.
https://www.ana.co.jp/en/us/amc/refe...ation.html#a03
NO. ・Reservations for partner airline award tickets cannot be converted into ANA international flight award reservations.
Vice versa is not possible since the mileage requirements for ANA flight awards versus partner flight awards are different.

cncliu

I have an multi segment award reservation with ANA where one leg is confirmed but 2 legs are in waitlist, i.e., I'm not yet ticketed. Is it possible to change the waitlisted flights? Could I change to waitlist for a completely different ANA flight on a different routing/day assuming the new itinerary is still valid? What about changing to a partner flight? And adding a segment? Would this result in cancel and rebooking? I don't want to lose the segment that I'm already confirmed for. Thanks all!

wazza10000

General question and not completely sure on this. I understand dates can be changed if the outbound and inbound flights remain the same for no fee. If I confirm a J class flight outbound and want to then change the return flight does my outbound flight remain or does the entire ticket need to be rebooked? In other words can you keep one half of a confirmed itinerary and change the other half if the outbound and inbound destinations don't change?

Also can the airport change (ie: Narita vs Haneda) or JFK vs Newark or does that also have to be the same?

J class award tickets are very hard to get to begin with so want to better understand how this works before transferring miles over to ANA from MR. I will be looking around 350 days in advance once I decide to book.

Thanks all in advance!

Thanks

blitzen

Hi,

Yes you can move/change the date on your flight. I had JFK-HND and ITM-NRT-JFK and booked the return once to outbound opened up .(2 First) ... then I moved it to the first day I was willing to return a week later and then to my preferred date another few days later > all can be done online without any problems.
You can change between certain airports and Narita and Haneda are one of those (or the Osaka Area Airports).
But you can't change between JFK and EWR as ANA flies only into JFK .... EWR would be a partner route (i.e. United) and you can't change from an ANA reward to a Partner Award > that would be cancel and rebook. And with the new business class on ANA I'm sure you don't want to be stuck in Polaris anyway.

Tokyoite

Quite a rare case of a multi-segment award. Please call ANA and they will answer all your questions.

wazza10000

okay great that makes things easier. The dates I would want to travel are peak and likely to be gone in a day or two after it becomes available on ANA's website on the outbound leg. And if you can't change the return flight without losing your outbound confirmed flight in business becomes pretty hard to work around.

I

paladin732

So I know Ana allows changing flight times but not routing without fees/canceling booking.

Does that include changing a leg to go to nrt vs HND? Some airlines would consider it coterminals and count as same routing, others don't.

(ie we arrive in HND, but want to switch to arriving in nrt?)

Tokyoite

Try doing the change online and see if it will process.
Typically allowed on ANA ONLY international awards, but not allowed on itineraries involving at least one *A partner.

paladin732

So this is an Ana only Intl award.

I can't seem to find how to modify a reservation online. I don't see a link on the reservation page. Is it hidden somewhere else?

blitzen

aquanine

Booked LAX-NRT-TPE, TPE-ICN(overnight)-FUK-HND-LAX in J using ANA miles. TPE-ICN is on EVA, ICN-FUK is on Asiana. I wanted to double check that I'd be able to call and change my overnight layover (9 hours) in ICN to a multi-day stopover at no cost and without releasing availability. I'm not sure if changing it from a layover to a stopover would count as a route change (I don't think it does). The goal would be to also change to have 23 hour layover in FUK and 12+ hour layover in Tokyo HND.

Stgermainparis

<24 hours is a “connection” on international flights (so 23 hours still only counts as a connection). >24 is a stopover (and you are allowed to have one on ANA RT). So creating a stopover shouldn’t affect your itinerary viability. I don’t think there would be a fee bc you are just changing dates not route. Why don’t you try the same itinerary on different dates to see if it will ticket (without actually ticketing obviously)? You shouldn’t have to release your ticket to have ANA check. They are very helpful via phone and will explain why a routing won’t work and what your options are.

aquanine

Awesome, this is the info I wanted. I tested out the same itinerary on different dates and it worked fine on the website. Glad I won't need to release my ticket to have ANA check.

Morkai

Have we found any definitive information on this? I have scoured all over and have not found a solid answer.

Petdog

Thankfully, I haven't had to try.