Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old! (2023-2024)
#46
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
I am looking to book CX Award booking on AS Miles online. I wanted to know the award cancellation cost. On their website, it states:
For partner award bookings.
Partner award bookings made on or after May 1, 2021 may be canceled online for no fee.https://www.alaskaair.com/content/tr...my-reservation
However I cannot cancel CX award online, and have to call the call center to cancel, do I have to pay a fee? If so, how much do I have to pay?
#47
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
I am looking to book CX Award booking on AS Miles online. I wanted to know the award cancellation cost. On their website, it states:
For partner award bookings.
Partner award bookings made on or after May 1, 2021 may be canceled online for no fee.https://www.alaskaair.com/content/tr...my-reservation
However I cannot cancel CX award online, and have to call the call center to cancel, do I have to pay a fee? If so, how much do I have to pay?
James
#48
Join Date: Dec 2021
Programs: Alaska Mileage Plan - MVP Gold
Posts: 183
Hi,
I’m a complete noobie with AS and hoping to check my thoughts on Premium Class upgrade.
I am BAEC Silver so Oneworld Sapphire and made a rewards booking through BA. Flights are AUS-SEA. I’ve been able to select exit row seat in elite section at no extra cost.
I’m being offered an upgrade to Premium class for $75 which I’m kinda tempted to do, but I’m not sure it will give me much benefit?? Possible slightly more leg room?? As I understand it, I will be able to get beverage and early boarding??
And a separate q on food. What are likely to be my best options if I want to get something to eat?
thanks in advance
I’m a complete noobie with AS and hoping to check my thoughts on Premium Class upgrade.
I am BAEC Silver so Oneworld Sapphire and made a rewards booking through BA. Flights are AUS-SEA. I’ve been able to select exit row seat in elite section at no extra cost.
I’m being offered an upgrade to Premium class for $75 which I’m kinda tempted to do, but I’m not sure it will give me much benefit?? Possible slightly more leg room?? As I understand it, I will be able to get beverage and early boarding??
And a separate q on food. What are likely to be my best options if I want to get something to eat?
thanks in advance
For food, many of the food options require you to pre-order at least 20 hours before your flight, but there are also a few buy-on-board options. See https://www.alaskaair.com/content/tr...food-and-drink
#49
Join Date: Dec 2021
Programs: Alaska Mileage Plan - MVP Gold
Posts: 183
#50
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
#52
Join Date: May 2014
Posts: 6
Upgrade Question
Hello, I have lowly Ruby/Gold status via AA. I have two Alaska seats booked using Q fares and are currently offered a paid upgrade to Premium Class. If I take the paid upgrade, am I eligible for a Gold upgrade to First if space is available? Or is the best I can do is hold out to see if I may get free upgrades to Premium? Another question - and sorry for being uninformed - they are offering me the upgrade for $55 each, but if I booked fresh tickets now, it would only be $20 more each. Since Q is non-refundable, is there any play here? Thanks so much for any insight shared.
#53
Join Date: Dec 2021
Programs: Alaska Mileage Plan - MVP Gold
Posts: 183
Hello, I have lowly Ruby/Gold status via AA. I have two Alaska seats booked using Q fares and are currently offered a paid upgrade to Premium Class. If I take the paid upgrade, am I eligible for a Gold upgrade to First if space is available? Or is the best I can do is hold out to see if I may get free upgrades to Premium? Another question - and sorry for being uninformed - they are offering me the upgrade for $55 each, but if I booked fresh tickets now, it would only be $20 more each. Since Q is non-refundable, is there any play here? Thanks so much for any insight shared.
As a AA Gold member you can swap seats to a Premium Class seat for free up to 24 hours before departure.
Alaska no longer has cancellation or change fees. If a ticket is nonrefundable, you can still cancel it and get credit (for both the fare and the premium upgrade fee) for use to book a future flight. However, wallet credit can only be used for airfare; it cannot be used to upgrade a future flight to premium class.
#54
Join Date: Jan 2018
Programs: HYATT Globalist Alaska 100k
Posts: 121
I have a flight leaving tonight in a few hours. These are last legs with AS on mile redemtion for JAL, for which I had already flown on international with JAL months ago.
I had made the date change previously on this one AFTER I already flew with JAL last april.
I had spoken on phone with multiple agents to get this one changed to later date. They all first said stop over wasn't allowed in US cities so I kept asking to be transferred.
Long story short, the last agent who seemed to be a higher-up superviser firmly states that
'Once the one way ticket is (partially) flown, ticket has no value and cannot ever be changed'
'I would not even get a refund on tax on my domestic legs even if I cancel since this has no value'
'I was being given exceptions after exceptions every time I called for being 75k but she wouln't do it agin for me'
I did not ask for any special treatment, like ever. Everything she said to me today was so shockingly new to me.
Can somebody chime in on this to enlighten me? Yes, part of me still doesn't believe her however firly she was. lol
I had made the date change previously on this one AFTER I already flew with JAL last april.
I had spoken on phone with multiple agents to get this one changed to later date. They all first said stop over wasn't allowed in US cities so I kept asking to be transferred.
Long story short, the last agent who seemed to be a higher-up superviser firmly states that
'Once the one way ticket is (partially) flown, ticket has no value and cannot ever be changed'
'I would not even get a refund on tax on my domestic legs even if I cancel since this has no value'
'I was being given exceptions after exceptions every time I called for being 75k but she wouln't do it agin for me'
I did not ask for any special treatment, like ever. Everything she said to me today was so shockingly new to me.
Can somebody chime in on this to enlighten me? Yes, part of me still doesn't believe her however firly she was. lol
#55
Join Date: Nov 2018
Location: HVN
Posts: 118
Did the JFK lounge stop taking Priority Pass? It was the last time I was there a few months ago, but it's no longer listed on the Priority Pass site. Anyone know if that's a temporary or permanent thing? Terminal 7 is going to be pretty bleak without that
#56
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,117
My wife and I are flying LAX-HNL on Sunday and are #2-3 on the upgrade list with 4 seats available. My question regards the Pre order food and the 20 hour cut off time. Do you think we should hold out and not purchase pre ordered food in the hope we get the seats up front or pre order the food in premium class and just take the loss if we do get upgraded?
#57
Join Date: Dec 2021
Programs: Alaska Mileage Plan - MVP Gold
Posts: 183
Most likely permanent given that they've restricted day passes at JFK to only those flying on AS or another oneworld airline.
#58
Join Date: Dec 2021
Programs: Alaska Mileage Plan - MVP Gold
Posts: 183
My wife and I are flying LAX-HNL on Sunday and are #2-3 on the upgrade list with 4 seats available. My question regards the Pre order food and the 20 hour cut off time. Do you think we should hold out and not purchase pre ordered food in the hope we get the seats up front or pre order the food in premium class and just take the loss if we do get upgraded?
#59
Join Date: Dec 2018
Location: Seattle
Programs: ASMVP100K, Bonvoy Platinum
Posts: 116
My wife and I are flying LAX-HNL on Sunday and are #2-3 on the upgrade list with 4 seats available. My question regards the Pre order food and the 20 hour cut off time. Do you think we should hold out and not purchase pre ordered food in the hope we get the seats up front or pre order the food in premium class and just take the loss if we do get upgraded?
Edit: I guess I wonder if preordering in premium "breaks" the FC preorder system. I've not really tested that myself before, I'd hope not, but if that was to occur I'd assume it's not tough to fix.
#60
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,709
Unless I'm misunderstanding, you won't have any "loss" to take. When you order paid meals, you can always reject those. You don't get charged until you actually accept them on board. When you're upgraded, you won't get charged for the preordered food.
Edit: I guess I wonder if preordering in premium "breaks" the FC preorder system. I've not really tested that myself before, I'd hope not, but if that was to occur I'd assume it's not tough to fix.
Edit: I guess I wonder if preordering in premium "breaks" the FC preorder system. I've not really tested that myself before, I'd hope not, but if that was to occur I'd assume it's not tough to fix.
(Given the F meal they had, I should have taken the salad )
-J.