AS First Class Catering - Comments, Criticisms, Suggestions and Service Experiences
#91
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
#92
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
haven't seen beef jerky for a long time, not in any of my past 10 flights in the past a month or two.
also, anyone want to complain they always running out of something on transcon from east coast? One flight EWR-LAX, they were out of wine mid flight on an evening flight. Another one from FLL-LAX, they were running out of bottled water. I don't even want to mention the sad snack choices, whatever they provide for the main cabin, + kind bar, + sweet fish. That's it, occasionally have the popcorn and the cookie bake thing. I also overheard sometimes the ground crew didn't refill the supplies on east coast locations.
I do like the the cheesy PeaTos on one my past California flight though.
also, anyone want to complain they always running out of something on transcon from east coast? One flight EWR-LAX, they were out of wine mid flight on an evening flight. Another one from FLL-LAX, they were running out of bottled water. I don't even want to mention the sad snack choices, whatever they provide for the main cabin, + kind bar, + sweet fish. That's it, occasionally have the popcorn and the cookie bake thing. I also overheard sometimes the ground crew didn't refill the supplies on east coast locations.
I do like the the cheesy PeaTos on one my past California flight though.
#93
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
I didn't get them because they were running out of food - I've been flying at least one RT a month since all this started, and there was a long period where F got a single small bottle of water at the seat when boarding, and nothing else. No snacks, nothing. The planes weren't even catered with anything but water and whatever they had to feed the pilots. But they had loaded the chocolate bars, so they were handing them out because that was all they had and seemed to genuinely want to have something to offer. It continued for quite a while as food started to reappear - they'd have snacks or whatever, and hand out the chocolate bars in F, and to anybody who might have paid for PC (if you had any status at all you were upgraded to F).
#95
Join Date: Apr 2008
Location: bay area, ca
Programs: AS 100K, AA Gold, IC Diamond AMB, HH Diamond
Posts: 1,840
Has anyone been able to successfully preorder any of the hot items from Hawaii? The menu appears on my return flight from KOA next week, but when we try to order we get ye olde “Error” instead.
#96
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I had that one last month SEA FLL and it was ok, though I admit I prefer the chocolate chip one... in my opinion AS is serving the best cookies among U.S. airlines now.
#97
Join Date: Apr 2019
Location: LAX/ONT
Programs: AS 100K, Hilton Diamond, IHG Plat, Marriott G, Hertz PC, Avis PC
Posts: 518
#98
Join Date: Aug 2008
Location: South of San Jose
Programs: Hyatt Globalist, Marriott Titanium, AS MVP Gold 100K, AS MM, Avis First
Posts: 212
Still the same stuff
Still the same ham wrap or fruit and cheese this morning SFO to EWR. Just served the chocolate chip cookie that I declined. I'm so hoping this changes soon! I'm flying this route weekly until the second week in May.
#99
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Well, unfortunately the changes are happening--you're just going the wrong direction....think Hawaii I did see that UA is indeed upgrading it's Hawaii meal service to warm meals so that explains Alaska's decision to only offer them (for now) on Hawaii flights. Most of us agree that the egg salad wrap needed to go away a few months ago....
#100
Join Date: Apr 2008
Location: bay area, ca
Programs: AS 100K, AA Gold, IC Diamond AMB, HH Diamond
Posts: 1,840
To answer myself 😁 I finally had success pre-ordering today. Which, coincidentally, is one week from the cutoff for preordering. 🧐
#101
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
#103
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,957
#104
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,649
#105
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
I think they're supposed to be a knockoff of Hippeas, or maybe a cross between them and crunchy cheetos. I had just had Hippeas for the first time a few days earlier, and the AS ones aren't as dry. The Hippeas are more like original cheetos but dryer.