AS First Class Catering - Comments, Criticisms, Suggestions and Service Experiences
Mar 22, 2021, 2:38 am
#16
Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,778
That really struck a chord with me, I don’t know why I hadn’t thought about it during the reduced service for “my safety” over the last year — there is no way to eat those cookies without making a mess — not to mention the extra unnecessary catering and crew service interactions — hammers home that the continued reduced service is just cost cutting...
1. When food/drink order is taken, request that your cookie not be heated
2. Flight attendant removes one cookie from the pre-baked/pre-bagged set before re-heating
3. When distributing the cookies, yours is delivered at room temperature; sometimes before any of the others are delivered
The above has become my MO, when I am upgraded to F. I’d highly recommend this!
Mar 22, 2021, 2:41 am
#17
FlyerTalk Evangelist
Join Date: Nov 2013
Location: Los Angeles
Posts: 12,598
How to make the cookie less messy, so it can be eaten easily:
1. When food/drink order is taken, request that your cookie not be heated
2. Flight attendant removes one cookie from the pre-baked/pre-bagged set before re-heating
3. When distributing the cookies, yours is delivered at room temperature; sometimes before any of the others are delivered
The above has become my MO, when I am upgraded to F. I’d highly recommend this!
1. When food/drink order is taken, request that your cookie not be heated
2. Flight attendant removes one cookie from the pre-baked/pre-bagged set before re-heating
3. When distributing the cookies, yours is delivered at room temperature; sometimes before any of the others are delivered
The above has become my MO, when I am upgraded to F. I’d highly recommend this!
Mar 22, 2021, 9:01 am
#19
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,644
(Just think of Dusty Springfield singing this ....)
♫ You don't have to serve me Bordeaux, just give me the can,
Why you can't give me a mini, I don't understand,
Bai-leys, me, Bai-leys me ...♫
♫ You don't have to serve me Bordeaux, just give me the can,
Why you can't give me a mini, I don't understand,
Bai-leys, me, Bai-leys me ...♫
Mar 22, 2021, 9:05 am
#20
Join Date: Aug 2018
Location: PDX
Programs: AS MVP Gold 100K
Posts: 2,329
I highly recommend trying the cookie not heated up. I was chatting with an FA a few weeks ago and she said she prefers it that way and asked if I wanted to try it. I did, and it was very tasty and didn't make a mess!
Mar 22, 2021, 9:32 am
#21
Join Date: Sep 2019
Location: SAN
Programs: AS Mileage Plan 100k, Bonvoy Titanium
Posts: 991
Doing SAN-FLL tomorrow, I am definitely trying this. I have a huge red beard so trying to make sure chocolate doesn't nest itself in there is a massive challenge.
Mar 22, 2021, 9:44 am
#22
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,858
I've flown AA first class a lot - and they offer FULL liquor service. Not sure why Alaska can't. ** granted economy gets NOTHING on AA. well, a ziplock bag with a small bottled water and I think goldfish or biscoff.
Mar 22, 2021, 9:57 am
#23
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
Same with UA. As has been mentioned many times before, one can only surmise that it's a cost-based decision.
Mar 22, 2021, 11:45 am
#24
Join Date: Nov 2009
Location: Mammoth Lakes (MMH), CA
Programs: AS Mileage Plan; WN Rapid Rewards; DL SkyMiles; Mariott Bonvoy; Hilton Honors.
Posts: 94
Early next month, I am flying in F LAX-DAL-LAX. Originally the aircraft was an E175 both directions. After the May schedule revise, I ended up rebooking the return leg to the morning DAL-LAX flight because of a connection I am making in LAX. The return flight to LAX was upgraded to a mainline A320. I was able to reserve a turkey sandwich on the OO leg, however I do not have an option to reserve any food on the return mainline leg. Is there a reason for that? Or just one of those commonly occurring computer glitches?
Mar 22, 2021, 11:59 am
#25
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
Early next month, I am flying in F LAX-DAL-LAX. Originally the aircraft was an E175 both directions. After the May schedule revise, I ended up rebooking the return leg to the morning DAL-LAX flight because of a connection I am making in LAX. The return flight to LAX was upgraded to a mainline A320. I was able to reserve a turkey sandwich on the OO leg, however I do not have an option to reserve any food on the return mainline leg. Is there a reason for that? Or just one of those commonly occurring computer glitches?
Mar 22, 2021, 1:48 pm
#26
Join Date: Jan 2020
Location: East Coast/West Coast, USA
Programs: AS, DL, UA, Hilton, Hyatt, IHG, Marriott
Posts: 268
I cannot wait for them to bring back the Crater Lake Hazelnut Espresso Vodka & Bailey's. Tastes just like a really good iced coffee, and I just ended up buying the bottles myself to make at home. It was also the time when the espresso martinis were becoming the drink of the day too.
Mar 22, 2021, 3:10 pm
#27
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,166
I cannot wait for them to bring back the Crater Lake Hazelnut Espresso Vodka & Bailey's. Tastes just like a really good iced coffee, and I just ended up buying the bottles myself to make at home. It was also the time when the espresso martinis were becoming the drink of the day too.
Mar 22, 2021, 5:44 pm
#28
Join Date: Nov 2009
Location: Mammoth Lakes (MMH), CA
Programs: AS Mileage Plan; WN Rapid Rewards; DL SkyMiles; Mariott Bonvoy; Hilton Honors.
Posts: 94
Since muffuletta sandwiches from Central Grocery are shelf stable and known to travel well, I know what I will be eating while enjoying an IPA.
Mar 22, 2021, 5:54 pm
#29
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Mar 22, 2021, 8:59 pm
#30
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
When I purchased the ticket, I had planned on spending two nights in downtown Dallas. Since then, the Texas governor decided that Covid was over and masks are no longer needed. Not wanting to get harassed for wearing a mask, I 86'ed my visit to Dallas and bought a rt ticket on WN to MSY. Louisiana is taking Covid seriously. Both WN legs tie in with my AS flights with an 1.5 hour layover in DAL both directions.
Since muffuletta sandwiches from Central Grocery are shelf stable and known to travel well, I know what I will be eating while enjoying an IPA.
Since muffuletta sandwiches from Central Grocery are shelf stable and known to travel well, I know what I will be eating while enjoying an IPA.
(and you're right, my friends/family in New Orleans are doing well in that regard, altho the same can't be said for other parts of LA)