May 9, 2019, 3:08 pm
Last edit by: Goldorak
FLYING BLUE ULTIMATE
Main facts
Ultimate is the top status in FB. It may be added to Club 2000 Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning
XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).
To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main
Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.
Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.
Rules for eligible booking classes for the upgrade vouchers are described below :
AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)
Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)
Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C
KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C
Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.
Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.
Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.
Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.
Please complete/edit this list as needed.
AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.
Paris CDG
Paris ORY
EUROPE
Austria
- VIE: no special treatment to report
Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)
Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.
Denmark
- CPH: no special treatment to report
France (non-hubs)
- AJA: no special treatment to reportMain facts
Ultimate is the top status in FB. It may be added to Club 2000 Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning
XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).
To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main
Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.
Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.
Rules for eligible booking classes for the upgrade vouchers are described below :
AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)
Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)
Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C
KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C
Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.
Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.
Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.
Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.
Please complete/edit this list as needed.
AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.
Paris CDG
- CDG 2E:
- Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
- Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign.
- Departure : There is a special Ultimate check-in counter in the SkyP zone (on the left of terminal). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding. Escort is provided from the counter to security (skipping the line).
- Arrival : no special treatment to report
- Departure : Reserved space in the lounge
- Arrival : no special treatment to report
Paris ORY
- Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
- Arrival : no special treatment to report
EUROPE
Austria
- VIE: no special treatment to report
Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)
Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.
Denmark
- CPH: no special treatment to report
France (non-hubs)
- BES: no special treatment to report
- BIQ: no special treatment to report
- BOD: pre-boarding from lounge to plane inconsistently proposed
- CDG: see top of the list in "AFKL hubs".
- LYS: Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL: pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS: no special treatment to report
- NCE: Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded). Pre-boarding with escort from lounge to plane, sometimes proposed.
- NTE: no special treatment to report
- ORY: see top of the list in "AFKL hubs".
- PUF: bypass queue at security and pre-boarding provided upon request
- RNS: bypass queue at security and pre-boarding provided upon request
- TLS: Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided
Germany
- BER: no special treatment to report
- DUS: no special treatment to report
- FRA: no special treatment to report
- HAM: no special treatment to report
- HAJ: No special treatment to report.
- MUC: Reserved area in the lounge, escort from lounge to plane with pre-boarding proposed.
- STR: reserved area in the lounge, pre-boarding
Greece
- ATH: no special treatment to report
- HER: no special treatment to report
- JTR: no special treatment to report
Hungary
- BUD: escort through security from check-in to lounge proposed
Ireland
- DUB: no special treatment to report
Italy
- BLQ: escort from check-in to lounge, and through security to plane.
- BRI: no special treatment to report
- CTA: no special treatment to report
- FCO: no special treatment to report
- FLR: no special treatment to report
- LIN: no special treatment to report
- MXP: pre-boarding granted by request
- VCE: escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed)
- NAP: no special treatment to report
Netherlands
- AMS: see top of the list in "AFKL hubs".
Norway
- OSL: no special treatment to report
- TRF: no special treatment to report
- KRS: no special treatment to report
- SVG: no special treatment to report
Poland
- WAW: no special treatment to report
- KRK: no special treatment to report
- GDN: no special treatment to report
Portugal
- LIS: pre-boarding proposed upon request
Russia
- SVO: no special treatment to report
- LED: no special treatment to report
Spain
- AGP: no special treatment to report
- BCN: no special treatment to report
- MAD: no special treatment to report
- PMI: no special treatment to report
- SVQ: no special treatment to report
- TFS: no special treatment to report
- VLC: no special treatment to report
Sweden
- ARN: no special treatment to report
- GOT: no special treatment to report
Switzerland
- GVA: pre-boarding upon request. Reserved area in the lounge
- ZRH: no special treatment
United Kingdom
- ABZ: no special treatment to report
- EDI: no special treatment to report
- LHR: no special treatment to report
NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane
- YYZ: escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB: escort from check-in to lounge proposed
- YVR: no special treatment to report
USA
- ATL: no special treatment to report (in connection)
- BOS: escort through security from check-in to lounge, pre-boarding, all consistently provided mostly spontaneously, sometimes upon request. A separate room in the AF lounge is also proposed.
- DTW: no special treatment to report (starting from DTW or in connection)
- IAD: escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge.
- IAH: no special treatment to report
- JFK (AF only / terminal 1) : reserved table in the dining area of the lounge (upstairs),
- JFK (KL only / terminal 4) : no special treatments to report.
- LAX: no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding)
- MSP: no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porsche transfer to/from lounge (not a regular benefit to expect)
- SEA: pre-boarding with escort to plane
- SFO: reserved area in lounge
Mexico
- MEX (Terminal 1): escort through security to lounge with access to dedicated space. Ride from lounge to gate. Sometimes escort on arrival
CENTRAL & SOUTH AMERICA
- BOG: no special treatment to report
- LIM: escort to lounge, provided spontaneously
- GIG: Pre-boarding upon request.
- GRU: escort in case of short connection upon request, inconsistently provided; as of 02/2024 pre-boarding offered at check-in and provided by gate-staff (inconsistently provided).
- SCL: as of 03/2024 escort to lounge offered at departure check-in, pick-up from lounge and pre-boarding done
- EZE: escort to lounge with special crew lane for immigration provided spontaneously
ASIA / PACIFIC
- BKK: escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL: as of 01/2024 escort upon arrival; proactive pre-departure call to arrange terminal entry via VIP entrance and escort to gate for pre-boarding (if lounge used, offered to pick up for pre-boarding)
- HKG: no special treatment to report.
- HND: Arrival : new 09/2023 = escort through immigration. Departure : escort from check-in desk to private (crew) security, proposed spontaneously
- KIX: Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously
- SIN: no special treatment to report
CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV: at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- MRU: escort on arrival through immigration. Unknown for departures (no data point)
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure
MIDDLE EAST
- AUH : no special treatment to report
- BEY: no special treatment to report
- DXB: escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED: no special treatment to report
- RUH: no special treatment to report
- IST: no special treatment to report
AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CAI: no special treatment to report
- CMN: escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS: no special treatment to report
- RAK: escort on arrival, upon request (not provided on departure)
- RBA: on departure : escort to lounge and to plane, provided spontaneously.
- TUN: escort on arrival through immigration provided. Escort from check-in to lounge provided
- ZNZ: no special treatment to report (not even lounge access)
Flying Blue Platinum Ultimate Status
Jan 2, 2024, 7:26 am
#6706
Join Date: Feb 2012
Programs: Flying Blue Platinum, Le ClubAccor Gold
Posts: 777
It is actually the way it should have been displayed according to their statement. Then, it is fixed now.
Jan 2, 2024, 7:50 am
#6707
Join Date: Jan 2015
Location: NCE
Programs: FB Ultimate - BA EC - LH M&M - Accor All Gold
Posts: 267
I think they just changed how they showed it in the past few hours.
This morning I had validity until end 25, 0 current UXP, requiring 1,800 UXP until end 2025.
Now, however, I see end of validity 12/24, 900 current UXP and thus achieving requalification. No target date mentioned.
Is this correct now?
This morning I had validity until end 25, 0 current UXP, requiring 1,800 UXP until end 2025.
Now, however, I see end of validity 12/24, 900 current UXP and thus achieving requalification. No target date mentioned.
Is this correct now?
900 UXP and qualification date is 31/12/2024.
Target date is mentioned on AF (android) app.
Jan 2, 2024, 12:47 pm
#6708
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 22,049
Same for me as well : updated since today and in accordance with what was written in the Q&A doc.
Jan 2, 2024, 3:23 pm
#6709
Join Date: Oct 2008
Location: ZRH / SIN
Programs: FB Ulti, QR-Gold (OWS), TK *Gold, Bonvoy Ambassadort Elite, GHA Titanium, Accor Platinum
Posts: 531
oh, they messed it up. My quali-year ends in Dec 2024, so I'm supposed to make 900 UXP in 2024 to requalify. I made (only) 432 UXP in 2023 and I started nicely with 36+15 UXP on 1 Jan. Today, 2 Jan, they deducted 483 UXP and reset the counter to -0- incl. my 51 UXP from 1st Jan 
I will obviously claim the flights from 1st Jan for this year again, but wonder how IT can mess up the dates. That should not be too difficult for an IT guy to code....
I will obviously claim the flights from 1st Jan for this year again, but wonder how IT can mess up the dates. That should not be too difficult for an IT guy to code....
, they want 900 XP by June 30. Let's wait some time till some more days are gone by in 2024...
Jan 2, 2024, 4:25 pm
#6711
Join Date: Sep 2018
Location: Kiel
Programs: Fying Blue Platinum, Bonvoy Platinum Elite, IHG Silver Elite, Hilton Silver
Posts: 101
Ok, I just realized about this 2024 change for UXP and all my 521 UXP was gone like that as off today.
I do have the end of qualification period until end of September 2024 (same as my platinum period). This should be corrected to end of December 2024, right?
I do have the end of qualification period until end of September 2024 (same as my platinum period). This should be corrected to end of December 2024, right?
Jan 2, 2024, 4:39 pm
#6712
Join Date: Jan 2018
Location: BRE
Programs: Flying Blue Ultimate, LATAM Black, Vistara Gold, Accor/IHG Platinum, Marriott/Hilton Gold
Posts: 499
I technically still get 2 years of UXP from the 1800 UXP deducted last year since on 01 Dec 2024 the 900 UXP credited today will be deducted. I assume that on the same day they will regularize my account so that if my balance is over 900 UXP, the excess will be removed, and then 900 UXP will be left towards my qualification on 01 Dec 2025.
EDIT: Btw, if you were not Ulti and didn't reach the qualification amount required, then all UXP collected would have been zeroed out. Happened to all my family members too.
Jan 2, 2024, 7:39 pm
#6713
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,042
I just had a look and it changed as well on AF app
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
Jan 2, 2024, 7:47 pm
#6714
Join Date: Jan 2018
Location: BRE
Programs: Flying Blue Ultimate, LATAM Black, Vistara Gold, Accor/IHG Platinum, Marriott/Hilton Gold
Posts: 499
I just had a look and it changed as well on AF app
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
But your two year period would've ended this year. In that case it seems like none of your UXP should've been deducted until you reach your qualification date in late 2024. Seems like worth checking with the TA to explain why 900 UXP was taken today when you already had the necessary UXP deducted before to get you Ulti this year.
Jan 3, 2024, 12:16 am
#6715
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 22,049
I just had a look and it changed as well on AF app
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
But to me there's a mistake
I became Ulti at the end of the 2018 with a 2 year period
2019-2020
2021-2022
And then I requalified at the end of 2022 for 2023 & 2024.
I gained 1279 UXP in 2023 and I got 900 UXP deducted while my Ulti status is still ending in 2024 (I was already Ulti till 2024) so no UXP should have been deducted
What do you guys suggest ?
Check with TA directly ?
Thanks
With the new rule, they deducted 900 UXP of your balance end 2023, so you start the year with the excess UXP = 379 UXP (1279-900) and you still need to earn 521 UXP before end 2024 to keep the status in 2025 (for one year). No change.
Jan 3, 2024, 12:35 am
#6716
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,441
This seems correct to me and compliant with the Q&A doc they issued recently. It doesn't change anything for you as you were in excess of 900 UXP in 2023. With the old rule, you would still had your 1279 UXP in your counter and you would have to earn 521 UXP (1800-1279) in 2024 to renew your status for 2025 (valid for one year).
It used to be 1800 XP = 2 year qualification. In this case, it seems like he paid 3*900 XP for a 2-year period (be it seen as 2023-2024 or 2024-2025 calendar years)
Jan 3, 2024, 12:43 am
#6717
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,042
I will call TA to sort it out but that wouldn't be fair to deduct 900 UXP for free
Once again, this is a "contract" and 900 UXP means big spending
Jan 3, 2024, 12:46 am
#6718
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,441
I've heard of a few Ultis (in "That Other Place That Shall Not Be Named Here") that are exactly in your case, called the TA yesterday, and were told to suck it up.
Jan 3, 2024, 2:34 am
#6719
Join Date: Sep 2018
Location: Kiel
Programs: Fying Blue Platinum, Bonvoy Platinum Elite, IHG Silver Elite, Hilton Silver
Posts: 101
I have two completely separate qualification periods for Plat (01 Jan, as in the old program) and Ulti (01 Dec). My current Ulti status was running until 11/2025, and today +900 UXP was added back to my account with my status shortened to 11/2024. The extra UXP I had accumulated since 11/2024 is still in there too. So I am now sitting at 1017 UXP, which seems like everything went as expected. Was there communication that the qualification periods will get realigned to calendar years? I don't seem to recall seeing this.
I technically still get 2 years of UXP from the 1800 UXP deducted last year since on 01 Dec 2024 the 900 UXP credited today will be deducted. I assume that on the same day they will regularize my account so that if my balance is over 900 UXP, the excess will be removed, and then 900 UXP will be left towards my qualification on 01 Dec 2025.
EDIT: Btw, if you were not Ulti and didn't reach the qualification amount required, then all UXP collected would have been zeroed out. Happened to all my family members too.
I technically still get 2 years of UXP from the 1800 UXP deducted last year since on 01 Dec 2024 the 900 UXP credited today will be deducted. I assume that on the same day they will regularize my account so that if my balance is over 900 UXP, the excess will be removed, and then 900 UXP will be left towards my qualification on 01 Dec 2025.
EDIT: Btw, if you were not Ulti and didn't reach the qualification amount required, then all UXP collected would have been zeroed out. Happened to all my family members too.
The zeroed out UXP is understood also by me, since I am not Ulti
Jan 3, 2024, 2:37 am
#6720
Join Date: Jan 2017
Posts: 367