Summary of North America Executive class meal service
Jun 26, 2017, 2:41 pm
#3166
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
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The redeye meal is sort of a combination of the "light meal" and the ancient omelette from the regular breakfast flights. It is actually a bit larger meal than the regular omelette meal.
Jun 27, 2017, 6:57 pm
#3167
Join Date: Oct 1999
Location: New York
Posts: 7,347
AC 555 LAX-YVR June 2017
June 2017
Air Canada Business Class
AC 555 Los Angeles to Vancouver
Welcome Aboard
Salad
Mesclun Salad, grape tomato, shaved fennel, dill, balsamic olive oil dressing
Main Courses
Chicken thigh, maple Aleppo pepper and aioli sauce, farro and rice
Or
Cheese cannelloni, Primavera sauce, spinach, feta
Dessert
Tiramisu
A cocktail snack and a full selection of beverages are available at all times throughout your flight.
220E053-1 1414 GG WEST MH HM 6/17
Air Canada Business Class
AC 555 Los Angeles to Vancouver
Welcome Aboard
Salad
Mesclun Salad, grape tomato, shaved fennel, dill, balsamic olive oil dressing
Main Courses
Chicken thigh, maple Aleppo pepper and aioli sauce, farro and rice
Or
Cheese cannelloni, Primavera sauce, spinach, feta
Dessert
Tiramisu
A cocktail snack and a full selection of beverages are available at all times throughout your flight.
220E053-1 1414 GG WEST MH HM 6/17
Jun 27, 2017, 9:19 pm
#3168
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Join Date: Sep 2012
Location: SFO
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Posts: 44,347
I think I had three different salads within NA this past weekend, and at least two of them were undesirable. I prefer the old one 
Jun 27, 2017, 10:15 pm
#3169
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Join Date: Feb 2004
Location: YVR
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Posts: 35,255
The current salad offerings laugh, smile, and give out a bubbly laugh every time it's served.
Jun 27, 2017, 10:16 pm
#3170
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Jun 27, 2017, 10:41 pm
#3171
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Jun 28, 2017, 5:05 pm
#3173
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
It's shocking that AC is pricing these PLH widebody flights at a $300 or higher premium, yet providing less service.
Flew YVR-YYZ on this 1030pm flight last Sunday, 77 J pods. Attached is the menu.
Instead of any meal choice, they give TWO ways to order the same meal (Parsley Omelette vs Omelette au persil.)
Menu says "assorted snacks are available at all times throughout your flight." When we asked about snacks the FA said they will be put out shortly before breakfast.
We had the knife-and-fork (prepaid meals) on our J boarding passes since we bought it before switching to J. The service director noticed this while taking omelette orders. Told us we could not order from the back, as AC has omelettes for everyone up front, and if they served us from the back it would deprive economy passengers and deprive AC of that revenue.
I replied that we don't eat eggs, and put out my credit card to "pay a second time then". About 90 min later she brought an onboard Cafe menu and circled the items that were leftover. We each ended up with a cup of Campbells ramen soup. Super Elite 100k (all 3 of us) has its perks. Fortunately the fancy cutlery (plastic spoons) didn't melt.
Flew YVR-YYZ on this 1030pm flight last Sunday, 77 J pods. Attached is the menu.
Instead of any meal choice, they give TWO ways to order the same meal (Parsley Omelette vs Omelette au persil.)
Menu says "assorted snacks are available at all times throughout your flight." When we asked about snacks the FA said they will be put out shortly before breakfast.
We had the knife-and-fork (prepaid meals) on our J boarding passes since we bought it before switching to J. The service director noticed this while taking omelette orders. Told us we could not order from the back, as AC has omelettes for everyone up front, and if they served us from the back it would deprive economy passengers and deprive AC of that revenue.
I replied that we don't eat eggs, and put out my credit card to "pay a second time then". About 90 min later she brought an onboard Cafe menu and circled the items that were leftover. We each ended up with a cup of Campbells ramen soup. Super Elite 100k (all 3 of us) has its perks. Fortunately the fancy cutlery (plastic spoons) didn't melt.
North America's best airline according to Skytraxx..........ridiculous.
The above post really makes me think some AC employees have an "us-vs-them" mentality. SE100k buying ramen soup after all the economy passengers could eat and not "deprive AC of that revenue" is awful.
Just awful customer service.
Jun 28, 2017, 7:30 pm
#3174
Join Date: Oct 2012
Location: YYC
Programs: AC SE
Posts: 2,342
It's shocking that AC is pricing these PLH widebody flights at a $300 or higher premium, yet providing less service.
Flew YVR-YYZ on this 1030pm flight last Sunday, 77 J pods. Attached is the menu.
Instead of any meal choice, they give TWO ways to order the same meal (Parsley Omelette vs Omelette au persil.)
Menu says "assorted snacks are available at all times throughout your flight." When we asked about snacks the FA said they will be put out shortly before breakfast.
We had the knife-and-fork (prepaid meals) on our J boarding passes since we bought it before switching to J. The service director noticed this while taking omelette orders. Told us we could not order from the back, as AC has omelettes for everyone up front, and if they served us from the back it would deprive economy passengers and deprive AC of that revenue.
I replied that we don't eat eggs, and put out my credit card to "pay a second time then". About 90 min later she brought an onboard Cafe menu and circled the items that were leftover. We each ended up with a cup of Campbells ramen soup. Super Elite 100k (all 3 of us) has its perks. Fortunately the fancy cutlery (plastic spoons) didn't melt.
Flew YVR-YYZ on this 1030pm flight last Sunday, 77 J pods. Attached is the menu.
Instead of any meal choice, they give TWO ways to order the same meal (Parsley Omelette vs Omelette au persil.)
Menu says "assorted snacks are available at all times throughout your flight." When we asked about snacks the FA said they will be put out shortly before breakfast.
We had the knife-and-fork (prepaid meals) on our J boarding passes since we bought it before switching to J. The service director noticed this while taking omelette orders. Told us we could not order from the back, as AC has omelettes for everyone up front, and if they served us from the back it would deprive economy passengers and deprive AC of that revenue.
I replied that we don't eat eggs, and put out my credit card to "pay a second time then". About 90 min later she brought an onboard Cafe menu and circled the items that were leftover. We each ended up with a cup of Campbells ramen soup. Super Elite 100k (all 3 of us) has its perks. Fortunately the fancy cutlery (plastic spoons) didn't melt.
Jun 28, 2017, 9:55 pm
#3175
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
AC 112 YVR-YYZ June 2017
The menus were on photocopied sheets of paper, which was mildly amusing.
I did not eat the bread but I liked taking a photo of the bread basket.
Service was outstanding. Salad and salmon were tasty and excellent.
Menu Description
Niçoise salad, fingerling potatoes, hard-boiled egg, green beans, fennel, corn, grape tomatoes, Kalamata olives, garlic aioli, herb vinaigrette
Seared Atlantic salmon, Meaux mustard sauce, pearl acini pasta with tomato, carrots, broccoli
.
The menus were on photocopied sheets of paper, which was mildly amusing.
I did not eat the bread but I liked taking a photo of the bread basket.
Service was outstanding. Salad and salmon were tasty and excellent.
Menu Description
Niçoise salad, fingerling potatoes, hard-boiled egg, green beans, fennel, corn, grape tomatoes, Kalamata olives, garlic aioli, herb vinaigrette
Seared Atlantic salmon, Meaux mustard sauce, pearl acini pasta with tomato, carrots, broccoli
.
Last edited by 24left; Jun 28, 2017 at 10:00 pm
Jun 30, 2017, 7:45 am
#3176
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Think I have had all the meals except pasta on recent runs including salmon, veal stew, stuffed chicken etc. All have been moist and tasty. Favorites were veal steal YYC-YYZ and excellent salmon on last night's YUL-YYC. Salmon last week was very slightly dried out. For airplane food, not bad . . .
Jun 30, 2017, 8:16 am
#3177
Suspended
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
We had the knife-and-fork (prepaid meals) on our J boarding passes since we bought it before switching to J. The service director noticed this while taking omelette orders. Told us we could not order from the back, as AC has omelettes for everyone up front, and if they served us from the back it would deprive economy passengers and deprive AC of that revenue.
I replied that we don't eat eggs, and put out my credit card to "pay a second time then". About 90 min later she brought an onboard Cafe menu and circled the items that were leftover. We each ended up with a cup of Campbells ramen soup.
Jul 1, 2017, 10:51 am
#3178
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Join Date: Sep 2012
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Posts: 44,347
Jul 1, 2017, 12:47 pm
#3179
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
I hate to talk about these things here, but I'm telling you right now that I have had success ordering from the back. I don't do it often but when it happens I don't get rejected.
Also, there was another time where I was in confirmed J and the red-scarf FA denied me my meal choice (coincidentally I have been denied by this same FA four times in five years on different flights Transcon and TATL flights), so in the end she let me have something of my choice from the Y BOB meal... so I guess AC deprived itself of revenue because of that.
Also, there was another time where I was in confirmed J and the red-scarf FA denied me my meal choice (coincidentally I have been denied by this same FA four times in five years on different flights Transcon and TATL flights), so in the end she let me have something of my choice from the Y BOB meal... so I guess AC deprived itself of revenue because of that.
Jul 1, 2017, 12:48 pm
#3180
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
AC 112 YVR-YYZ June 2017
The menus were on photocopied sheets of paper, which was mildly amusing.
I did not eat the bread but I liked taking a photo of the bread basket.
Service was outstanding. Salad and salmon were tasty and excellent.
Menu Description
Niçoise salad, fingerling potatoes, hard-boiled egg, green beans, fennel, corn, grape tomatoes, Kalamata olives, garlic aioli, herb vinaigrette
Seared Atlantic salmon, Meaux mustard sauce, pearl acini pasta with tomato, carrots, broccoli
.
The menus were on photocopied sheets of paper, which was mildly amusing.
I did not eat the bread but I liked taking a photo of the bread basket.
Service was outstanding. Salad and salmon were tasty and excellent.
Menu Description
Niçoise salad, fingerling potatoes, hard-boiled egg, green beans, fennel, corn, grape tomatoes, Kalamata olives, garlic aioli, herb vinaigrette
Seared Atlantic salmon, Meaux mustard sauce, pearl acini pasta with tomato, carrots, broccoli
.