"Somewhat scary one near Winnipeg" - The AC Master Incidents Thread
Dec 28, 2018, 4:35 pm
#3721
Join Date: Nov 2017
Posts: 3,359
There was lots of time for someone to buy food in YVR or even buy food on the aircraft during the flight. Getting food is not the issue, who should pay for it is. AC should have given $15 to $20 vouchers instead of the $10 voucher. Aircraft meals just don't show up. They have to be ordered in advance.
-James
Dec 28, 2018, 4:53 pm
#3722
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
Agreed with that. The only qualm I really have with that story is the absolute stinginess of handing out a $10 voucher. Granted, it's been a while since I've been at YVR, so maybe prices are different, but I doubt $10 will get you much, particularly on the TB side of the airport - I'm guessing when they deplaned they were kept on TB side?
Dec 28, 2018, 4:56 pm
#3723
Suspended
Join Date: Aug 2018
Posts: 669
Agreed with that. The only qualm I really have with that story is the absolute stinginess of handing out a $10 voucher. Granted, it's been a while since I've been at YVR, so maybe prices are different, but I doubt $10 will get you much, particularly on the TB side of the airport - I'm guessing when they deplaned they were kept on TB side?
-James
-James
Dec 28, 2018, 6:45 pm
#3724
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
That may change in the next round of lease negotiations, but it's the policy now and has been for many years.
Dec 28, 2018, 9:37 pm
#3725
Join Date: Sep 2000
Location: OGG, YYC
Programs: AA, AC
Posts: 3,697
Agreed with that. The only qualm I really have with that story is the absolute stinginess of handing out a $10 voucher. Granted, it's been a while since I've been at YVR, so maybe prices are different, but I doubt $10 will get you much, particularly on the TB side of the airport - I'm guessing when they deplaned they were kept on TB side?
-James
-James
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
Dec 28, 2018, 9:48 pm
#3726
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,451
Dec 28, 2018, 11:41 pm
#3727
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
Are you implying that airport food costs more than food outside the environs of the terminal? In YVR, lease agreements require that vendors are required to charge no more than street pricing. So Tim's, Burger King or any other food provider can't charge you more within the airport than they do in their franchise locations elsewhere.
That may change in the next round of lease negotiations, but it's the policy now and has been for many years.
That may change in the next round of lease negotiations, but it's the policy now and has been for many years.
As far as any given brand not costing more than that brand does outside of an airport? I don't believe you. And/or, I would not necessarily want to purchase food at a $10/meal fast food place, and the randomly branded sit-down places for sure cost more than random sit-down places anywhere else.
Dec 29, 2018, 9:35 am
#3728
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
I'm curious as to where the report of $10 compensation originated. Was it from an FTer (which I would consider reliable) or from a media source such as CBC (which I wouldn't).
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
It was all a massive inconvenience but the right decision was made to return. PAX reached their destination with $500-$600 compensation in the pocket.
Properly handled, poorly reported.
Dec 29, 2018, 10:35 am
#3729
Join Date: Oct 2013
Location: YEG
Programs: AC Lifetime SE100K, 3MM, SPG Lifetime Plat, Hertz PC, National Executive Elite
Posts: 2,901
I'm curious as to where the report of $10 compensation originated. Was it from an FTer (which I would consider reliable) or from a media source such as CBC (which I wouldn't).
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
Dec 29, 2018, 6:23 pm
#3731
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,571
Fuel spill on the ramp at Halifax Int’l Airport. ARFF on scene. Occurred while fueling Air Canada #AC860 to London. Flight delayed; can’t be loaded until fuel cleaned up. Ground crews staying clear.
AC0860/29DEC EQU ACA7M8P01
CTY TML ARR DEP GRND AIR CABINS O Y
YHZ - 2105 - 06.05
LHR 0710*1 TOTAL TIME YHZLHR 6.05
RMKS/FIN 504 DLYD AWAITING LATE INB AC618 DUE TO MEDICAL ON INB
CAUSING LATE TOW FURTHER DLYD DUE TO FUEL SPILL
YHZ 2215 01:10L LHR 0816 01:06L 7M8 ANF ED EA
DEP TML GATE --/26
ARR TML 2 GATE --/-----
CTY TML ARR DEP GRND AIR CABINS O Y
YHZ - 2105 - 06.05
LHR 0710*1 TOTAL TIME YHZLHR 6.05
RMKS/FIN 504 DLYD AWAITING LATE INB AC618 DUE TO MEDICAL ON INB
CAUSING LATE TOW FURTHER DLYD DUE TO FUEL SPILL
YHZ 2215 01:10L LHR 0816 01:06L 7M8 ANF ED EA
DEP TML GATE --/26
ARR TML 2 GATE --/-----
Dec 29, 2018, 9:01 pm
#3732
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Here she is, my little Fin 733, an hour ago at the HKIA HAECO facility.
I hope she is getting the care and attention she needs and at least she's not alone there.
Photo taken by a friend at 9:56am Sunday December 30, 2018.
I hope she is getting the care and attention she needs and at least she's not alone there.
Photo taken by a friend at 9:56am Sunday December 30, 2018.
Last edited by 24left; Dec 29, 2018 at 9:58 pm
Dec 30, 2018, 5:48 am
#3734
Suspended
Join Date: Oct 2009
Location: Kan@da
Programs: Anything with sweet spots
Posts: 1,790
I'm curious as to where the report of $10 compensation originated. Was it from an FTer (which I would consider reliable) or from a media source such as CBC (which I wouldn't).
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
Dec 30, 2018, 8:43 am
#3735
Join Date: Jul 2008
Location: YYZ
Programs: AC E50K
Posts: 132
I'm curious as to where the report of $10 compensation originated. Was it from an FTer (which I would consider reliable) or from a media source such as CBC (which I wouldn't).
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
As it happens, I was on that flight. And I was compensated well north of $500. Still very poor compensation for having to spend 14 hours in one day sitting in an AC 7M8 seat. I wouldn't wish that upon anyone.
No, we were not kept on the TB side. All pax had to clear Canadian Customs and repeat security and preclearance.
A spokesperson from Air Canada told CTVNews.ca in an email that “passengers were given discount for future travel, free meals on board and there was also a special buffet meal at the gate while they were waiting to board the aircraft.”
.
Last edited by C-FMWQ; Dec 30, 2018 at 8:49 am