Last edit by: yyznomad
Get more out of your eUpgrade Credits
Since Air Canada doesn't seem to provide these important links anymore, let us do it for them.
- Official eUp chart (as of Oct 2 2020)
- Upgrades can now be requested at anytime after booking (i.e. it can be requested prior to your clearance window).
North America / Sun
![](https://i.ibb.co/wQGMXWn/JONASUN.png)
International
![](https://i.ibb.co/7QPnKBn/JOINTL.png)
eUpgrade Clearance Windows
![](https://i.ibb.co/LNj8xCg/clearancewindows.png)
FAQ: How to Upgrade on Air Canada
#211
Join Date: Feb 2009
Location: YYZ
Programs: AC E, UA Gold
Posts: 62
I'm an E and waitlisted for AC15 (YYZ-HKG), Feb/13. The agent told me if it's not cleared before check-in opens, I have to re-request. To my surprise, I was advised not do OLCI. Instead, I should check-in at the airport as early as possible and request upgrade then.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
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#212
Original Poster
Join Date: Sep 2005
Location: YOW
Programs: AC E75K *G
Posts: 7,129
I'm an E and waitlisted for AC15 (YYZ-HKG), Feb/13. The agent told me if it's not cleared before check-in opens, I have to re-request. To my surprise, I was advised not do OLCI. Instead, I should check-in at the airport as early as possible and request upgrade then.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
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#213
Join Date: Sep 2005
Location: Yul
Programs: AC SE
Posts: 335
![Question](https://www.flyertalk.com/forum/images/icons/icon5.gif)
This is a different scenario that I am not clear on.
I am flying on a J reward ticket YUL-YYZ-POP.
I want to use a SSWU to upgrade a friend who is flying on the YYZ-POP leg.
The back of the certificate states "....... OR by one travelling companion who must travel on the same flight as the member designated on the on the certificate.....".
A couple of questions:
1) Can it be done -as we are not on exactly the same flights- only the YYZ - POP leg?
2) I will meet the friend in the MLL - but I will have the certificate. Will he be permitted to check-in without physically having the certificate?
3) Do I request the upgrade or can the passenger do it on line?
Thanks in advance for any assistance.
Joe
I am flying on a J reward ticket YUL-YYZ-POP.
I want to use a SSWU to upgrade a friend who is flying on the YYZ-POP leg.
The back of the certificate states "....... OR by one travelling companion who must travel on the same flight as the member designated on the on the certificate.....".
A couple of questions:
1) Can it be done -as we are not on exactly the same flights- only the YYZ - POP leg?
2) I will meet the friend in the MLL - but I will have the certificate. Will he be permitted to check-in without physically having the certificate?
3) Do I request the upgrade or can the passenger do it on line?
Thanks in advance for any assistance.
Joe
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#214
Join Date: Jan 2008
Location: YYZ
Programs: AC E
Posts: 347
I'm an E and waitlisted for AC15 (YYZ-HKG), Feb/13. The agent told me if it's not cleared before check-in opens, I have to re-request. To my surprise, I was advised not do OLCI. Instead, I should check-in at the airport as early as possible and request upgrade then.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
When doing OLCI, click on the request upgrade button which as I recall, is right on the first page.
HOWEVER, after all that, my upgrade cleared after OLCI and before Aerolotto kicked in. I found that out by keeping an eye on "My Bookings" on the AC website. I had a new BP printed in the MLL.
I am still waiting for my Aeroplan points from SQ - I am unable to determine if they just did not post or the fare (AC Tango Plus "L") qualifies or not, so I will send in the BP to AE and see what happens.
And enjoy the ride on the A380 - quiet and smooth until landing, and if you are over the wheels on the lower deck - you'll hear it!
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#215
Join Date: Dec 2006
Location: YEG
Posts: 3,925
This is a different scenario that I am not clear on.
1) Can it be done -as we are not on exactly the same flights- only the YYZ - POP leg?
2) I will meet the friend in the MLL - but I will have the certificate. Will he be permitted to check-in without physically having the certificate?
3) Do I request the upgrade or can the passenger do it on line?
Joe
1) Can it be done -as we are not on exactly the same flights- only the YYZ - POP leg?
2) I will meet the friend in the MLL - but I will have the certificate. Will he be permitted to check-in without physically having the certificate?
3) Do I request the upgrade or can the passenger do it on line?
Joe
2) Probably. He just needs to explain that the SE with the cert is connecting at YYZ and that he is going to meet post security.
3) I think you need to call in otherwise how will there be verification that he is actually travelling with a status companion?
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#217
Join Date: Feb 2009
Location: YYZ
Programs: AC E, UA Gold
Posts: 62
I recently went through this and the reality turned out to be different to what I expected and what phone agents at both AC and SQ (AC 6301) told me. I was waitlisted for the upgrade on AC 15 and it did not clear before OLCI opened for AC 15. Right at the 24 hour OLCI mark, I was able to complete OLCI for BOTH AC 15 and AC 6031 (SQ 861). I think this was because SQ does seating at 48 hours even if it does not show on their website (using the SQ booking reference) and even though the abysmally pathetic SQ phone agents said it would not happen (I use those terms advisedly - SQ might have brilliant service in the air but their phone staff are like talking to a brick wall).
When doing OLCI, click on the request upgrade button which as I recall, is right on the first page.
HOWEVER, after all that, my upgrade cleared after OLCI and before Aerolotto kicked in. I found that out by keeping an eye on "My Bookings" on the AC website. I had a new BP printed in the MLL.
I am still waiting for my Aeroplan points from SQ - I am unable to determine if they just did not post or the fare (AC Tango Plus "L") qualifies or not, so I will send in the BP to AE and see what happens.
And enjoy the ride on the A380 - quiet and smooth until landing, and if you are over the wheels on the lower deck - you'll hear it!
When doing OLCI, click on the request upgrade button which as I recall, is right on the first page.
HOWEVER, after all that, my upgrade cleared after OLCI and before Aerolotto kicked in. I found that out by keeping an eye on "My Bookings" on the AC website. I had a new BP printed in the MLL.
I am still waiting for my Aeroplan points from SQ - I am unable to determine if they just did not post or the fare (AC Tango Plus "L") qualifies or not, so I will send in the BP to AE and see what happens.
And enjoy the ride on the A380 - quiet and smooth until landing, and if you are over the wheels on the lower deck - you'll hear it!
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#218
Join Date: Dec 2009
Location: YFC
Programs: AC*SE100K; Marriott Titanium; NEXUS
Posts: 1,523
2) I will meet the friend in the MLL - but I will have the certificate. Will he be permitted to check-in without physically having the certificate?
They can check in, but the upgrade with certificate doesn't get them access to the MLL. The have to have status or be with you.
3) Do I request the upgrade or can the passenger do it on line?
I would call if I were you just in case there is an issue.
They can check in, but the upgrade with certificate doesn't get them access to the MLL. The have to have status or be with you.
3) Do I request the upgrade or can the passenger do it on line?
I would call if I were you just in case there is an issue.
Last edited by YQMer; Feb 10, 2010 at 7:27 pm Reason: .
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#219
Company Representative - Air Canada
Join Date: May 1999
Location: Canada
Posts: 24,215
You won't have any issues in your case, both certs (for yourself and your friend) will be lifted in YYZ. He can check in like usual and because he is in Y for YUL-YYZ, the prompt asking for the agent to lift the UG cert will be on the YYZ-POP flight. You can't do his upgrade online because he's not on the same file as you (given different originating file), you'll have to call in.
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#220
Join Date: May 2008
Location: Near YYZ (great song too!)
Programs: E50 MM
Posts: 435
Assuming R space is available (I'm not sure why R class is not even shown YYZ/YVR/ICN on April 21), can an SE along with the companion SSWU upgrade occur at the same time 7 days prior? That companion happens to be my mother. Assuming J is available at check in/boarding, any chance that they would allow me to have an additional companion (father) upgraded using the third SSWU (I realize 2 is the limit)? If not and I get a total of 2 in J with 1 in Y, I will obviously be the one sitting in Y.
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#221
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,953
Assuming R space is available (I'm not sure why R class is not even shown YYZ/YVR/ICN on April 21), can an SE along with the companion SSWU upgrade occur at the same time 7 days prior? That companion happens to be my mother. Assuming J is available at check in/boarding, any chance that they would allow me to have an additional companion (father) upgraded using the third SSWU (I realize 2 is the limit)? If not and I get a total of 2 in J with 1 in Y, I will obviously be the one sitting in Y.![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
![Wink](https://www.flyertalk.com/forum/images/smilies/wink.gif)
If there is only one seat at the seven days window, upgrade your mother first.
As to a third person, it's against the rules. But it does not hurt to ask. If there were empty seats...
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#222
Join Date: May 2008
Location: Near YYZ (great song too!)
Programs: E50 MM
Posts: 435
J9 C9 D9 Z9 Y9 B9 M9 U9 H9 Q9 V9 W9 S0 L0 K0 N0 G0 P0 T0 E0
That is the reason for my confusion, I saw no reference at all to R. Did you use a different site or is there something above that I am missing?
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#223
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,953
Thank you Stranger. This is what I got when I checked fare class availability using the following site http://publicbackup.com/shared/flyertalk/availability/:
J9 C9 D9 Z9 Y9 B9 M9 U9 H9 Q9 V9 W9 S0 L0 K0 N0 G0 P0 T0 E0
That is the reason for my confusion, I saw no reference at all to R. Did you use a different site or is there something above that I am missing?
J9 C9 D9 Z9 Y9 B9 M9 U9 H9 Q9 V9 W9 S0 L0 K0 N0 G0 P0 T0 E0
That is the reason for my confusion, I saw no reference at all to R. Did you use a different site or is there something above that I am missing?
Interesting that on the icn and other Asian routes that site does no longer show R.
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#224
Join Date: Dec 2009
Location: YFC
Programs: AC*SE100K; Marriott Titanium; NEXUS
Posts: 1,523
Seems wide open now...
[KVS Availability Tool 5.4.0/Diamond - Galileo: Availability/ETR/JP]
[KVS Availability Tool 5.4.0/Diamond - Galileo: Availability/ETR/JP]
[KVS Availability Tool 5.4.0/Diamond - Galileo: Availability/ETR/JP]
Code:
YYZ Toronto Pearson Int'l ON CA [CYYZ] YVR Vancouver Metro / Vancouver Int'l BC CA = YVR CXH [CYVR] WED 21 Apr 2010 Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------ AC 25 YYZ 09:00 YVR 10:50 77W 0 Y9 J9 R9 AC 63 YYZ 08:00 YVR 09:57 763 0 Y9 J9 R9
Code:
YVR Vancouver Metro / Vancouver Int'l BC CA = YVR CXH [CYVR] ICN Seoul Incheon Int'l KR WED 21 Apr 2010 Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ------------ AC 63 YVR 12:00 ICN 15:15 +1 763 0 Y9 J9 R8
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#225
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,769
I use seatcounter.com Works like a charm! ^
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