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Old Feb 10, 2010 | 8:17 am
  #214  
LRESFG
 
Join Date: Jan 2008
Location: YYZ
Programs: AC E
Posts: 347
Originally Posted by achman228
I'm an E and waitlisted for AC15 (YYZ-HKG), Feb/13. The agent told me if it's not cleared before check-in opens, I have to re-request. To my surprise, I was advised not do OLCI. Instead, I should check-in at the airport as early as possible and request upgrade then.

Because I have a connecting flight to SIN on AC6301. SQ agent told me that I won't be able to select my seat until check-in. Therefore, considering HKG time is 13 hrs ahead of YYZ, I'd like to do OLCI with AC and select my seat on the SQ operated AC6301. Now I'm a bit confused whether to do OLCI or not. My first goal is to get upgraded on AC15. Any advice? Thanks.
I recently went through this and the reality turned out to be different to what I expected and what phone agents at both AC and SQ (AC 6301) told me. I was waitlisted for the upgrade on AC 15 and it did not clear before OLCI opened for AC 15. Right at the 24 hour OLCI mark, I was able to complete OLCI for BOTH AC 15 and AC 6031 (SQ 861). I think this was because SQ does seating at 48 hours even if it does not show on their website (using the SQ booking reference) and even though the abysmally pathetic SQ phone agents said it would not happen (I use those terms advisedly - SQ might have brilliant service in the air but their phone staff are like talking to a brick wall).

When doing OLCI, click on the request upgrade button which as I recall, is right on the first page.

HOWEVER, after all that, my upgrade cleared after OLCI and before Aerolotto kicked in. I found that out by keeping an eye on "My Bookings" on the AC website. I had a new BP printed in the MLL.

I am still waiting for my Aeroplan points from SQ - I am unable to determine if they just did not post or the fare (AC Tango Plus "L") qualifies or not, so I will send in the BP to AE and see what happens.

And enjoy the ride on the A380 - quiet and smooth until landing, and if you are over the wheels on the lower deck - you'll hear it!
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