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Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result

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Air Canada moving to Amadeus; Communication issues with AP/AC post-migration result

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Old Nov 19, 2019, 11:58 am
  #511  
 
Join Date: Jan 2009
Location: YOW
Programs: AC-SE100K, AC-3MM, Marriott- LT Titanium, SPG RIP
Posts: 2,959
Originally Posted by Needle Hill
Is it real? AC will give you $853 to fly YYZ-TPE!
Book it and find out!
sram likes this.
Plumber is offline  
Old Nov 19, 2019, 11:59 am
  #512  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
Originally Posted by Nitehawk
...at the local airport.
There's the issue

Sorry - no other suggestions.

Edit: Business ended up full for 112...perhaps even though you saw space in J there wasn't any.

Last edited by ChrisA330; Nov 19, 2019 at 12:06 pm
ChrisA330 is online now  
Old Nov 19, 2019, 12:08 pm
  #513  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Data points based on checking Manage Bookings on website and looking at my trips in the app

* All trips appear in the app - AC paid and Aeroplan
* all trips listed in the app have new PNRs as I mentioned earlier

But here's the fun

* Website Manage Bookings only shows the paid trips
* It shows the original PNRs

eUPgrade page

* when I first look at the list of the bookings, it shows the old PNRs

But

* If I select a PNR, there is a drop down and a different PNR appears for the same trip

I took screen shots of all of it so I can see them all open on my desktop

Extra Upgrade Credits

* Yes, only 2 additional ones were added and the description is "AGENT expires (28 February, 2021)"

Let's see what else I find. I feel like this is an Easter Egg hunt.
.
codfather likes this.
24left is offline  
Old Nov 19, 2019, 12:12 pm
  #514  
 
Join Date: Aug 2015
Location: YYZ
Programs: AC SE MM; SPG Plat
Posts: 424
Originally Posted by YYT82
Check in on or before Nov 21st, use the old PNR.
Didn't work. Same error message. Must be just me.
PB53x11 is offline  
Old Nov 19, 2019, 12:13 pm
  #515  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
I also have the +2. Anyone who's SE not get those? Or anyone not SE get them?

I was commenting to a friend that giving SEs 25 was a little mean, given a TPAC needs 26.
canadiancow is online now  
Old Nov 19, 2019, 12:16 pm
  #516  
 
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,441
Originally Posted by ChrisA330
There's the issue

Sorry - no other suggestions.

Edit: Business ended up full for 112...perhaps even though you saw space in J there wasn't any.
I'm on 112, I wanted 114.
Nitehawk is offline  
Old Nov 19, 2019, 12:21 pm
  #517  
 
Join Date: Aug 2015
Location: YYZ
Programs: AC SE MM; SPG Plat
Posts: 424
I don't show any additional eUpgrade credits yet.
PB53x11 is offline  
Old Nov 19, 2019, 12:21 pm
  #518  
 
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Originally Posted by canadiancow
I also have the +2. Anyone who's SE not get those? Or anyone not SE get them?

I was commenting to a friend that giving SEs 25 was a little mean, given a TPAC needs 26.
AC: We are not a charity.
canadiancow likes this.
YYT82 is offline  
Old Nov 19, 2019, 12:22 pm
  #519  
 
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 588
I can't get any page to work. All spinning planes. Cleared cookies. Same. Incognito mode. Same.

How long will this take?
Cozmo456 is offline  
Old Nov 19, 2019, 12:23 pm
  #520  
A FlyerTalk Posting Legend
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,357
Originally Posted by Cozmo456
I can't get any page to work. All spinning planes. Cleared cookies. Same. Incognito mode. Same.

How long will this take?
I've had that issue many times over the years. I don't think it's related to Amadeus.
canadiancow is online now  
Old Nov 19, 2019, 12:26 pm
  #521  
 
Join Date: Sep 2019
Location: YYZ
Programs: AC SE100K, Bonvoy Titanium, Nexus
Posts: 56
Flight pass reservations seem screwed. Don’t see eupgrade availability in the app or on the webpage.

Flight pass bookings also not appearing in the AC app. Also seem to have a Mr now put in front of my name, and being told that my name doesn’t match Aeroplan.
FifthBiz is offline  
Old Nov 19, 2019, 12:49 pm
  #522  
 
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,233
Like many others, the e-up stuff on AC.om is still broken for me.

Attempting to view transaction history yields the "eupg.error.8405" message, I can't even select my e-up credit history and the ability to look at my nominees simply reads "Not Available".

A work in progress methinks.
Bohemian1 is online now  
Old Nov 19, 2019, 12:50 pm
  #523  
 
Join Date: Dec 2011
Location: YYZ
Programs: AC SEMM / HH Diamond
Posts: 3,174
Originally Posted by canopus27
I can NOT see my reward bookings under the "My Bookings" tab.
Originally Posted by cedric
The person who mentioned this upthread was referring to the app. Did you check there?
Ah, I had missed that.

Yes, I do see the Aeroplan flights in the mobile app. Thanks. Would be nice if they also appeared on the web ....
canopus27 is offline  
Old Nov 19, 2019, 12:51 pm
  #524  
 
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Originally Posted by canadiancow
I also have the +2. Anyone who's SE not get those? Or anyone not SE get them?

I was commenting to a friend that giving SEs 25 was a little mean, given a TPAC needs 26.
I can't see my eUpgrade credit - can't click "View" in any browser, on any device.
martyYOW is offline  
Old Nov 19, 2019, 1:17 pm
  #525  
Suspended
 
Join Date: Dec 2010
Posts: 496
I didn't get the +2. I can see my full eupgrade history, including future upgraded flights. All is correct (no +25 though)
MaxFlying is offline  


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