Asked to leave business class? Compensation?
#61
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
While I'm sure there is more to this story, I doubt this is the issue - if this is a paid company relocation, this isn't about the parents trying to save money.
#62
Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,045
Are the seats in the cabin 2x2x2? Was there a non-family member seated next to either of the unruly children? Was a passenger physically being disrupted by one or both of the kids? For instance, the older child was in the passenger's space. Could relocating the family to the Economy meant both children could be seated directly next to a parent?
#63
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Not having all the details, the only thing that makes sense is the suggestion by other posters that a child in a pod could not be controlled - getting up during turbulence, service, etc. My kids are older now, but I can see how it might have been challenging to keep them still in J. We always flew Y with them until they were older where we could keep them contained to our row (and stop them from kicking the seats in front of them).
Now that they are older, they appreciate J more anyway
Now that they are older, they appreciate J more anyway
Depending on the severity, but yes, I agree with you.
#64
Join Date: Nov 2012
Location: YOW
Posts: 1,024
Are the seats in the cabin 2x2x2? Was there a non-family member seated next to either of the unruly children? Was a passenger physically being disrupted by one or both of the kids? For instance, the older child was in the passenger's space. Could relocating the family to the Economy meant both children could be seated directly next to a parent?
Parents company paid for a J seat, and they did not receive the product that was paid for.
#67
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,309
#68
Join Date: Mar 2009
Location: Sudbury-North Shore-Manitoulin
Programs: AP SPG HH
Posts: 631
If there is the possibility of a child not being under control or safe in a pod why would AC sell a ticket to said child? Would you not think all kids,say under 8, would be safer in a regular seat with at least one parent sitting beside them??? The 767 out of YYC has classic pods. I still think this is AC's problem and rules should be in place before hand (and consequences explained at time of purchase).
Kids do require passports to travel http://www.cic.gc.ca/english/passport/child/ So we know the second kid was less than 2 if AC did their job.
Kids do require passports to travel http://www.cic.gc.ca/english/passport/child/ So we know the second kid was less than 2 if AC did their job.
#69
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
If there is the possibility of a child not being under control or safe in a pod why would AC sell a ticket to said child? Would you not think all kids,say under 8, would be safer in a regular seat with at least one parent sitting beside them??? The 767 out of YYC has classic pods. I still think this is AC's problem and rules should be in place before hand (and consequences explained at time of purchase).
Kids do require passports to travel http://www.cic.gc.ca/english/passport/child/ So we know the second kid was less than 2 if AC did their job.
Kids do require passports to travel http://www.cic.gc.ca/english/passport/child/ So we know the second kid was less than 2 if AC did their job.
#71
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Apparently you missed this
and thanks
and thanks
#73
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
the part i'm not understanding is why all four family members were banished to Y. I can envision the FA asking one parent to go back to Y with the child until they calmed down. Infants cry, but not sure I understand why a child over two years old would be crying at all - let a lone for so long as to invite action from the FA.
As others have said, I'd like to hear the full story from all perspectives.
As others have said, I'd like to hear the full story from all perspectives.
#74
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877