Asked to leave business class? Compensation?
Nov 20, 2015, 5:42 am
#151
Join Date: Aug 2010
Posts: 3,130
It seems pretty clear cut to me that banning infants or small children from business class altogether, as some posters appear to advocate, would violate the Canadian Human Rights Act.
Nov 20, 2015, 6:22 am
#152
Join Date: Jul 2011
Posts: 583
http://www.dailymail.co.uk/travel/travel_news/article-2792089/etihad-airways-offers-free-flying-nannies-board-long-haul-flights.html
Cheers
Nov 20, 2015, 7:37 am
#153
Join Date: Nov 2012
Location: YYT
Programs: AC E35k, HHonors Silver
Posts: 743
Nov 20, 2015, 7:44 am
#154
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,820
Absolutely. But the airline can anticipate the problem and assign personnel to provide a solution:
http://www.dailymail.co.uk/travel/tr...l-flights.html
Cheers
http://www.dailymail.co.uk/travel/tr...l-flights.html
Cheers
Nov 20, 2015, 8:14 am
#155
Join Date: May 2013
Location: YYZ/YTZ
Programs: *A, PD
Posts: 113
So when the FA spills water/drinks on you when serving does the FA get sent back to serve economy?
Nov 20, 2015, 9:00 am
#157
Join Date: Feb 2007
Location: YXU/BOS
Programs: AC SEMM
Posts: 939
So the seat is now broken. Could it have been a case of it was broken enough that no one could sit there anymore? And thus to keep the family together the suggestion was for all to move back to coach, and through a miscommunication the family thought they were being forced back?
Just catching up on FT and wading through this great thread - amazing that it took 100+ posts for someone to propose this very plausible explanation, one in which neither parents nor AC staff are serial child abusers and in which a misunderstanding leads to an unfortunate outcome.
Can't wait to see how this possibility gets flamed downthread.
Nov 20, 2015, 9:07 am
#158
Join Date: Nov 2003
Location: YQB
Programs: AC*SE/2.1MM, Flying Blue Explorer, BA Executive Club Blue, AAdvantage Basic, ANA MC
Posts: 2,550
I'm especially concerned about the popcorn...
Where did they get it and how come none was offered to me on AC007/008 last week ? I was on a Z fare for heaven's sake.
I think I smell some hot-buttered compensation coming my way !
Where did they get it and how come none was offered to me on AC007/008 last week ? I was on a Z fare for heaven's sake.
I think I smell some hot-buttered compensation coming my way !
Last edited by NordsFan; Nov 20, 2015 at 9:13 am
Nov 20, 2015, 9:17 am
#159
Join Date: Jan 2015
Posts: 461
^
Just catching up on FT and wading through this great thread - amazing that it took 100+ posts for someone to propose this very plausible explanation, one in which neither parents nor AC staff are serial child abusers and in which a misunderstanding leads to an unfortunate outcome.
Can't wait to see how this possibility gets flamed downthread.
Just catching up on FT and wading through this great thread - amazing that it took 100+ posts for someone to propose this very plausible explanation, one in which neither parents nor AC staff are serial child abusers and in which a misunderstanding leads to an unfortunate outcome.
Can't wait to see how this possibility gets flamed downthread.
Or, from the wee bit of secondhand info we have, it seems the child might have been trying to create a waterpark out of the J seat.
So, to sum up, we have:
1. Wrp96's mechanical theory
2. Useless parents/rogue child theory
3. Jackboot FA theory
4. All of the above or some combination there of
It's a good day on FT.
Edit: What the heck. I'll throw my own theory: J pax slipped the FA a c-note to get the rabble family sent back to no man's land.
Last edited by Fleck; Nov 20, 2015 at 1:38 pm
Nov 20, 2015, 9:18 am
#160
Join Date: Jun 1999
Location: YVR
Programs: ACSEMM QRGold SPGLifetimePlat FairmontPlat HyattD AMEXCenturion SerenaPlat TalkBoard Founding Member
Posts: 8,963
The old pod seats aren't easy to 'break'. Could totally see a situation where the child was jumping on a partially reclined back and made the gears or pistons jam, requiring a seat 'reset' to be performed. IME, one in ten of these 'seat resets' fails.
Nov 20, 2015, 9:26 am
#161
Join Date: Sep 2005
Location: YOW
Programs: AC E75K *G
Posts: 7,108
Let's say the family really was causing total pan-delirium up in J.
So now you have a situation with no uniformly good answer, but there needs to be some sort of solution. Every solution is a bad solution. One bad solution is packing them up and putting them somewhere else.
I don't terribly object to the family being moved to Y, based on the premise that it would be easier to contain them in tighter confines. And just the move itself might shock a little sense into the youngster having a bad day.
But I would also expect them to be met at the destination with an AC staff member handing over a money order for three times the difference between the cost of full J and full Y tickets (for a total of 7269CAD by my calculation), no questions asked, with an apology for not having provided what they had paid for, and a request that they please choose other airlines for their future travel plans.
So now you have a situation with no uniformly good answer, but there needs to be some sort of solution. Every solution is a bad solution. One bad solution is packing them up and putting them somewhere else.
I don't terribly object to the family being moved to Y, based on the premise that it would be easier to contain them in tighter confines. And just the move itself might shock a little sense into the youngster having a bad day.
But I would also expect them to be met at the destination with an AC staff member handing over a money order for three times the difference between the cost of full J and full Y tickets (for a total of 7269CAD by my calculation), no questions asked, with an apology for not having provided what they had paid for, and a request that they please choose other airlines for their future travel plans.
Nov 20, 2015, 9:57 am
#162
Join Date: Feb 2014
Posts: 186
Did AC know there would be children is J? Yes
Does AC know kids can be loud and make a mess on an airplane? I assume they do
Why is AC surprised when the kids act like kids, if they don't want that in J, don't sell J seats to people with kids.
But really moving them to another part of the plane to bug more people is the answer? Please I'd keep bugging AC until I got a full refund. But I'm a guy who makes a scene and is loud and some may call me an .
Does AC know kids can be loud and make a mess on an airplane? I assume they do
Why is AC surprised when the kids act like kids, if they don't want that in J, don't sell J seats to people with kids.
But really moving them to another part of the plane to bug more people is the answer? Please I'd keep bugging AC until I got a full refund. But I'm a guy who makes a scene and is loud and some may call me an .
Last edited by tcook052; Nov 20, 2015 at 10:25 am
Nov 20, 2015, 10:03 am
#163
Join Date: Mar 2013
Location: YYZ
Programs: Aeroplan, 50K Altitude, Nexus
Posts: 339
If I was in Y in saw this happen id start complaining - you now moved a loud annoying to family in an area to bug me? Imagine if you were on the same row.
I'm actually surprised people didn't start b*tching either on the flight or after.
I'm actually surprised people didn't start b*tching either on the flight or after.
Nov 20, 2015, 10:22 am
#164
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Let's say the family really was causing total pan-delirium up in J.
So now you have a situation with no uniformly good answer, but there needs to be some sort of solution. Every solution is a bad solution. One bad solution is packing them up and putting them somewhere else.
I don't terribly object to the family being moved to Y, based on the premise that it would be easier to contain them in tighter confines. And just the move itself might shock a little sense into the youngster having a bad day.
But I would also expect them to be met at the destination with an AC staff member handing over a money order for three times the difference between the cost of full J and full Y tickets (for a total of 7269CAD by my calculation), no questions asked, with an apology for not having provided what they had paid for, and a request that they please choose other airlines for their future travel plans.
So now you have a situation with no uniformly good answer, but there needs to be some sort of solution. Every solution is a bad solution. One bad solution is packing them up and putting them somewhere else.
I don't terribly object to the family being moved to Y, based on the premise that it would be easier to contain them in tighter confines. And just the move itself might shock a little sense into the youngster having a bad day.
But I would also expect them to be met at the destination with an AC staff member handing over a money order for three times the difference between the cost of full J and full Y tickets (for a total of 7269CAD by my calculation), no questions asked, with an apology for not having provided what they had paid for, and a request that they please choose other airlines for their future travel plans.
Nov 20, 2015, 10:31 am
#165
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9780; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.666 Mobile Safari/534.8+)
I think they should have offered a Y seat to anyone in the J cabin that was disturbed. Moreover they should have done so FOR NO EXTRA CHARGE!
I think they should have offered a Y seat to anyone in the J cabin that was disturbed. Moreover they should have done so FOR NO EXTRA CHARGE!