Asked to leave business class? Compensation?
Nov 19, 2015, 2:24 pm
#46
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So my sister, her husband and their 2 kids were travelling overseas on an Air Canada flight from YYC-NRT. His company paid for 3 business class seats, and one child sat on their lap. Around half way through the flight, the kids started crying and making a fuss (yes we know how annoying that can be), so the flight attendant told them they all needed to leave and move to economy. Now I'm not sure exactly how long the kids were crying for, so I can't comment on that. So all 4 of them left their business seats, and spent the rest of the flight in coach.
I think that's completely out of line, is that even allowed? Shouldn't they be compensated for losing their business seats at least?? If you pay $3000 per seat, shouldn't you get a refund if they ask you to leave? They offered them no compensation, no voucher or anything.
I'm worried because we'll be travelling with my kid to visit them next year, and what if my kid starts making a fuss, will we get kicked out of business too? is this a new policy?
I think that's completely out of line, is that even allowed? Shouldn't they be compensated for losing their business seats at least?? If you pay $3000 per seat, shouldn't you get a refund if they ask you to leave? They offered them no compensation, no voucher or anything.
I'm worried because we'll be travelling with my kid to visit them next year, and what if my kid starts making a fuss, will we get kicked out of business too? is this a new policy?
But NO, it is not out of line. If the kid is annoying the J cabin, then I'm with the FA. If a parent wants their kids in J, and they behave well, fine, pay for the seat and be done with it. Some FTers have very well behaved kids, and so I don't have an issue with it.
So no, that person should not get any comp, no voucher or anything. If the kids are annoying little brats who scream till death to us part, then please, sit at the back of the plane. My parents did that if we HAD to travel (funeral or whatever), otherwise they kept me out of a plane until I was old enough.
(Yes, I realize I have strong views on this and I probably just annoyed 50% of the readers on here (or more!))
Nov 19, 2015, 2:30 pm
#47
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Nov 19, 2015, 2:33 pm
#48
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Nov 19, 2015, 2:35 pm
#49
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Usually for unruly passengers you call Homeland Security or Air Force 1, and not push them to the Y cabin. What if the paying passengers in the Y cabin complain? Something is amiss here.
Nov 19, 2015, 2:37 pm
#50
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I wonder if you'd be singing a different tune if this was something that you are more familiar with. Lets say an annoying drunken pax or two on a work trip, who was/were being loud in J, reseated to Y.
One had a choice in behaviour, the other one was a baby.
Nov 19, 2015, 2:39 pm
#51
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Now that they are older, they appreciate J more anyway
Nov 19, 2015, 2:50 pm
#52
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The kid in question is <2 years old - I doubt they were crying to be an "annoying brat"
I wonder if you'd be singing a different tune if this was something that you are more familiar with. Lets say an annoying drunken pax or two on a work trip, who was/were being loud in J, reseated to Y.
One had a choice in behaviour, the other one was a baby.
I wonder if you'd be singing a different tune if this was something that you are more familiar with. Lets say an annoying drunken pax or two on a work trip, who was/were being loud in J, reseated to Y.
One had a choice in behaviour, the other one was a baby.
Interesting that you mention adult vs child behaviour.....
Compare drunk adults who might be out of control despite being adults, to a toddler who has yet to develop the adult concept of control.
And yes, would crew move a paid J adult pax to Y for unruly behaviour?
(hmmmm.....unplanned diversion or duck tape?)
Nov 19, 2015, 2:57 pm
#54
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Anyway more details would be great. Too bad we can't hear AC's side of the story.
Nov 19, 2015, 3:03 pm
#55
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Most likely scenario, youngest was clearly over 2, FA/SD allowed them as long as they controlled kids. When they did not they put them into 4 seats in Y
They tried to get a free seat and got busted in end because they annoyed everyone around them.
Just my WAG, but since story is so vague going with this one.
They tried to get a free seat and got busted in end because they annoyed everyone around them.
Just my WAG, but since story is so vague going with this one.
Nov 19, 2015, 3:12 pm
#56
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The kid in question is <2 years old - I doubt they were crying to be an "annoying brat"
I wonder if you'd be singing a different tune if this was something that you are more familiar with. Lets say an annoying drunken pax or two on a work trip, who was/were being loud in J, reseated to Y.
One had a choice in behaviour, the other one was a baby.
I wonder if you'd be singing a different tune if this was something that you are more familiar with. Lets say an annoying drunken pax or two on a work trip, who was/were being loud in J, reseated to Y.
One had a choice in behaviour, the other one was a baby.
Last edited by Wpgjetse; Nov 19, 2015 at 3:36 pm
Nov 19, 2015, 3:15 pm
#57
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Most likely scenario, youngest was clearly over 2, FA/SD allowed them as long as they controlled kids. When they did not they put them into 4 seats in Y
They tried to get a free seat and got busted in end because they annoyed everyone around them.
Just my WAG, but since story is so vague going with this one.
They tried to get a free seat and got busted in end because they annoyed everyone around them.
Just my WAG, but since story is so vague going with this one.
OP said
3 PAID business tickets - purchased by company for a overseas relocation
4 people travelling
1- Mom - Paid J seat
1- Dad - paid J seat
1 child 2+ - presumably over the age of 2- due to 3rd Paid J seat
1 child - lap infant presumably under the age of 2.
I would like to hear the FA side. But if AC will not remove a drunk in J who is loud and obnoxious then they should not remove a crying child (and no I am not a parent, so no bias there)
Nov 19, 2015, 3:15 pm
#58
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There is more to this story for sure.
Nov 19, 2015, 3:16 pm
#59
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Don't need a passport until age 16. Kids over 2 travelling as a infant is a common problem. Parents love to lie about kids age to the save money.
Nov 19, 2015, 3:19 pm
#60
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