Nov 1, 2017, 1:32 pm
Last edit by: yyznomad
Access to the Montreal (YUL) International Maple Leaf Lounge™ (MLL)
Latest news, as per The Altitude Report, "October Edition", sent on November 1, 2017:
Our Montreal International Maple Leaf Lounge™ next to Gate 52 offers a peaceful, sophisticated place to relax before taking flight. As a friendly reminder, eligible customers who are departing on an international flight may access the lounge, regardless of the departure gate. Those departing on a domestic flight may only access the international lounge if their departure gate is between 50 and 68. They can also access the domestic Maple Leaf Lounge next to Gates 1 and 3.
An aside from yyznomad: (November 1, 2017)
From my own insider information, there was a recent meeting to discuss access to the YUL International MLL. It was to discuss access eligibility for domestic flights, due to overcrowding. I found this out due to an experience where I was flying out of Gate 50 on a domestic flight and was denied by both a lounge agent and a concierge seated next to him. After patiently waiting for them to reconfirm the rules, only upon my insistence, did they let me in. The agent vehemently advised that it was Gate 52 and higher and told me to talk to the concierge next to him. The concierge then asked the same agent what the rule was, and sided with the agent without verifying.
Two days later, another agent apologized on their behalf for getting it wrong as it was still Gate 50 to 68. In any case, the rule still stands for gates 50-68.
Also, if you got in, but as an exception to the rules, then consider yourself simply as lucky.
So don't be afraid to stand your ground, with or without printed proof. So as long as you are eligible, stand your ground! You are most likely to get an agent who won't know the rules and wrongly turn you away.
Latest news, as per The Altitude Report, "October Edition", sent on November 1, 2017:
Our Montreal International Maple Leaf Lounge™ next to Gate 52 offers a peaceful, sophisticated place to relax before taking flight. As a friendly reminder, eligible customers who are departing on an international flight may access the lounge, regardless of the departure gate. Those departing on a domestic flight may only access the international lounge if their departure gate is between 50 and 68. They can also access the domestic Maple Leaf Lounge next to Gates 1 and 3.
An aside from yyznomad: (November 1, 2017)
From my own insider information, there was a recent meeting to discuss access to the YUL International MLL. It was to discuss access eligibility for domestic flights, due to overcrowding. I found this out due to an experience where I was flying out of Gate 50 on a domestic flight and was denied by both a lounge agent and a concierge seated next to him. After patiently waiting for them to reconfirm the rules, only upon my insistence, did they let me in. The agent vehemently advised that it was Gate 52 and higher and told me to talk to the concierge next to him. The concierge then asked the same agent what the rule was, and sided with the agent without verifying.
Two days later, another agent apologized on their behalf for getting it wrong as it was still Gate 50 to 68. In any case, the rule still stands for gates 50-68.Also, if you got in, but as an exception to the rules, then consider yourself simply as lucky.
So don't be afraid to stand your ground, with or without printed proof. So as long as you are eligible, stand your ground! You are most likely to get an agent who won't know the rules and wrongly turn you away.
YUL International MLL
Dec 10, 2016, 1:55 pm
#196
Join Date: Jan 2015
Location: YQB
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I had the chance to visit the new MLL earlier this week. Still had the "new lounge smell" 
Overall a very positive impression of the new space, very much in line with the new global MLL designs we've seen in LHR/FRA/YYC lately. While the lower level area is gone, it is quite spacious with lots of different zones and areas. Bar with bartender and chef stations were unoccupied, (I was there at 7AM), with the same low quality food offering that are now common in MLLs at breakfast hour, however I heard they are planning to have custom cooked omelettes soon, which would be a nice improvement. I'm looking forward to trying out the dinner options soon.
Reception agent confirmed the new policy for domestic flights : E50K and up get access on flight departing from gate 52 and up.
We done Air Canada! ^
Overall a very positive impression of the new space, very much in line with the new global MLL designs we've seen in LHR/FRA/YYC lately. While the lower level area is gone, it is quite spacious with lots of different zones and areas. Bar with bartender and chef stations were unoccupied, (I was there at 7AM), with the same low quality food offering that are now common in MLLs at breakfast hour, however I heard they are planning to have custom cooked omelettes soon, which would be a nice improvement. I'm looking forward to trying out the dinner options soon.
Reception agent confirmed the new policy for domestic flights : E50K and up get access on flight departing from gate 52 and up.
We done Air Canada! ^
Dec 10, 2016, 3:06 pm
#197
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Dec 10, 2016, 3:23 pm
#198
Join Date: Nov 2011
Location: YUL
Programs: AC SEMM, NEXUS
Posts: 858
Hopefully we'll get a new domestic MLL soon - that one is way past its prime.
Dec 10, 2016, 3:56 pm
#199
Join Date: Nov 2006
Location: Vancouver, BC
Programs: Aeroplan 75K | Latitude Flight Pass junkie
Posts: 1,549
I don't even both with the YUL domestic lounge anymore. It is always overcrowded and is no nicer than the rest of the airport. YVR is not much better.
Access to the MLLs is not a great benefit anymore.
Access to the MLLs is not a great benefit anymore.
Jul 13, 2017, 5:56 pm
#200
Join Date: Apr 2013
Location: YVR
Programs: Ice Cream Club, AC SE MM, Bonvoy Life Plat
Posts: 2,803
Couldn't find the thread if this belongs in one, but ...
Finally made it to the new YUL INT MLL.
1) The temp YUL MLL had more space, light, and decor.
2) Made to order station back, but not attended to at all.
3) No downstairs vs upstairs.
4) Only one plug per 4 seats at bar. Count much?
I'm glad this was just the AC employees who know me being nice and "letting me in". Oh there is a "private lounge" with some furniture, a plant, and a glass wall. I guess the INT MLL is so crappy they need a private lounge for real bidniz to go on?
Finally made it to the new YUL INT MLL.
1) The temp YUL MLL had more space, light, and decor.
2) Made to order station back, but not attended to at all.
3) No downstairs vs upstairs.
4) Only one plug per 4 seats at bar. Count much?
I'm glad this was just the AC employees who know me being nice and "letting me in". Oh there is a "private lounge" with some furniture, a plant, and a glass wall. I guess the INT MLL is so crappy they need a private lounge for real bidniz to go on?
Last edited by DrunkCargo; Jul 13, 2017 at 6:04 pm Reason: grammar
Jul 13, 2017, 10:19 pm
#201
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Posts: 35,255
Couldn't find the thread if this belongs in one, but ...
Finally made it to the new YUL INT MLL.
1) The temp YUL MLL had more space, light, and decor.
2) Made to order station back, but not attended to at all.
3) No downstairs vs upstairs.
4) Only one plug per 4 seats at bar. Count much?
I'm glad this was just the AC employees who know me being nice and "letting me in". Oh there is a "private lounge" with some furniture, a plant, and a glass wall. I guess the INT MLL is so crappy they need a private lounge for real bidniz to go on?
Finally made it to the new YUL INT MLL.
1) The temp YUL MLL had more space, light, and decor.
2) Made to order station back, but not attended to at all.
3) No downstairs vs upstairs.
4) Only one plug per 4 seats at bar. Count much?
I'm glad this was just the AC employees who know me being nice and "letting me in". Oh there is a "private lounge" with some furniture, a plant, and a glass wall. I guess the INT MLL is so crappy they need a private lounge for real bidniz to go on?
Did you enjoy the Haagen-Dazs ice cream barsicles?
What do you mean "letting you in"? Which gate was your Air Canada departing flight out of?
Oct 7, 2017, 1:09 pm
#202
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
YUL International MLL - Post 1/2
This lounge is beautiful.
There is a large number and variety of seating areas.
Love the bar and bartender. Gives the place a classy feel.
The large windows and window seating allow for some nice plane porn.
Food stations look great.
IMHO, a job well done.
Food post here AC lounge food
https://www.flyertalk.com/forum/28904826-post2218.html
.
This lounge is beautiful.
There is a large number and variety of seating areas.
Love the bar and bartender. Gives the place a classy feel.
The large windows and window seating allow for some nice plane porn.
Food stations look great.
IMHO, a job well done.
Food post here AC lounge food
https://www.flyertalk.com/forum/28904826-post2218.html
.
Oct 7, 2017, 1:11 pm
#203
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YUL International MLL - Post 2/2
Some plane porn
.
Some plane porn
.
Oct 7, 2017, 2:19 pm
#204
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,648
24L.
Thanks for the lounge and plane porn!
Thanks for the lounge and plane porn!
Oct 29, 2017, 5:40 pm
#205
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I am impressed.
I thought I posted this here but I can't find it now
I thought I posted this here but I can't find it now
Oct 29, 2017, 5:47 pm
#206
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Oct 29, 2017, 5:49 pm
#207
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Oct 29, 2017, 5:56 pm
#208
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Oct 29, 2017, 6:02 pm
#210
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