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Old Apr 12, 2020 | 3:53 pm
  #7276  
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Originally Posted by seks
I called AP and agent said BWN (point-of-turnaround) has to be after SGN.

From what I'm reading from Prince of Travel's Webstie:



So that sounds like to me I can do SGN before or after BWN?
I suggest you HUCA
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Old Apr 12, 2020 | 5:30 pm
  #7277  
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Originally Posted by seks
YYC-YVR-TPE-SIN-BWN
BWN-SIN-SGN
SGN-ICN-LAX-YYC

if it's even allowed...?
Originally Posted by seks
I called AP and agent said BWN (point-of-turnaround) has to be after SGN.

So that sounds like to me I can do SGN before or after BWN?

On a side note, she said she can see an BWN-SGN with a < 24h layover in SIN. But I cannot generate that as a one-way BWN-SGN on the same date. So why can she see it and I can't?
Agent is incorrect. You can have your layover before or after you reach your point-of-turnaround. Just do any mock itinerary at Aeroplan.com to get examples.

And in case you're wondering, going through SIN twice is allowed as long as you do it once on either side of your destination. So since BWN (bolded) is indeed the point-of-turnaround for YYC, you'll be allowed to layover in SIN (underlined) once on the outbound and once on the inbound. You can see it clearly below with the bolding and the underlining:

YYC-YVR-TPE-SIN-BWN(pot)-SIN-SGN(layover)-ICN-LAX-YYC

I'm not sure why she sees another option in SIN with less than 24 hr layover. Maybe she's looking at a mixed-cabin result? For example, maybe one of the legs is in economy and the other in business? Are you searching for business only?
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Old Apr 12, 2020 | 6:38 pm
  #7278  
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Originally Posted by pentiumvi
I suggest you HUCA

Originally Posted by JJonahJ
Agent is incorrect. You can have your layover before or after you reach your point-of-turnaround. Just do any mock itinerary at Aeroplan.com to get examples.

And in case you're wondering, going through SIN twice is allowed as long as you do it once on either side of your destination. So since BWN (bolded) is indeed the point-of-turnaround for YYC, you'll be allowed to layover in SIN (underlined) once on the outbound and once on the inbound. You can see it clearly below with the bolding and the underlining:

YYC-YVR-TPE-SIN-BWN(pot)-SIN-SGN(layover)-ICN-LAX-YYC
That's more reassuring. The only thing I can think of is the MPM but I am sure the itinerary is under.

But I did a mock mocerky multi-city for Oct-Nov time frame.

YYC-BWN
BWN-SGN
SGN-YYC

YYC-BWN and SGN-YYC shows availability but BWN-SGN does not (the avaibility calendar for BWN-SGN showed all white for the whole month).

I'm not sure why she sees another option in SIN with less than 24 hr layover. Maybe she's looking at a mixed-cabin result? For example, maybe one of the legs is in economy and the other in business? Are you searching for business only?
When I did a one-way BWN-SGN, it says no availability. But when I do a one-way BWN-SIN on day 1 and then a one-way SIN-SGN on day 2, I see flights in J on SQ for both segments. Not only that, the SIN layover is < 24h. So when the agent came onto the call and I told her about the issue, she said she was able to see BWN-SGN. So just wondering why she can see it and I can't.
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Old Apr 13, 2020 | 6:19 am
  #7279  
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Originally Posted by seks
That's more reassuring. The only thing I can think of is the MPM but I am sure the itinerary is under.

But I did a mock mocerky multi-city for Oct-Nov time frame.

YYC-BWN
BWN-SGN
SGN-YYC

YYC-BWN and SGN-YYC shows availability but BWN-SGN does not (the avaibility calendar for BWN-SGN showed all white for the whole month).



When I did a one-way BWN-SGN, it says no availability. But when I do a one-way BWN-SIN on day 1 and then a one-way SIN-SGN on day 2, I see flights in J on SQ for both segments. Not only that, the SIN layover is < 24h. So when the agent came onto the call and I told her about the issue, she said she was able to see BWN-SGN. So just wondering why she can see it and I can't.
MPM for YYC-BWN is roughly 12631 miles. Your itinerarys inbound (10,879 miles) is larger than your outbound but both are well under this MPM value. Youll be fine.

Not sure why Aeroplan.com isnt showing you the stringed-together segments. This is going force you to get their help to make the booking, and the $30+tax phone-in booking fee. Ive read of very few instances where they would waive it for you but you could try asking anyways. It does happen once in a while but I wouldnt expect them to waive the phone-in booking fee.

It kind of burns to pay the phone-in booking fee for these one-stopover itineraries when you feel you can almost do it in your own, online for free. But, thats just how the cookie crumbles in Aeroplan.com-Land sometimes.

Good luck. Looks like a great trip. Hopefully we will all be back to flying/travelling by this Fall (late summer?).
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Old Apr 13, 2020 | 7:24 am
  #7280  
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Originally Posted by ladymama
Hope anyone can help.

I try to book a 1 way ticket from YVR-HAN on EVA. If i do the search YVR-HAN, nothing show up on EVA, but when I break the segment to YVR-TPE and from TPE-HAN, the flight show up. So can I call Aeroplan and ask them to put it together?

Thank you!
As long as the BR segments arent phantom inventory then yes. But it will cost $30+tax for the agent to make the booking. As mentioned above, its not likely that you can get Aeroplan to waive this fee just because Aeroplan.com wont allow you to pull up the itinerary upon a search.
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Old Apr 13, 2020 | 10:01 am
  #7281  
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Can someone remind me of a few things, related to cancelled segments and/or involuntary changes to departure/arrival times which are altered by +1 hour?


I know (or think I do) that these types of involuntary changes mean that I can rebook to new different segments for no change fees, but please correct if I'm mistaken.

If I have not flown yet (irrelevant?), with new segments to an existing itinerary, do they recalculate the taxes and then charge a payment if higher, or give a refund if less? My recollection is that they will not charge nor refund in these situations.

If the involuntary change is on the inbound, am I allowed to make changes on the outbound as well?

For these involuntary changes, when is Aeroplan likely to purchase a segment on AC to fix the itinerary, if necessary?

Sorry for these basic questions, but I'm rapidly forgetting the rules and protocols with these things.
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Old Apr 13, 2020 | 10:40 am
  #7282  
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Just tried to book the following routing: YYZ-ATL-IST-BEY-CAI-JED-ADD-SIN, SIN-ICN-NRT, HND-ORD-YYZ

Total distance is 13,625 miles for the inbound with Singapore as the turnaround point.

Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles. Is it not supposed to be about 16,000 miles? She told me MPM changed during the change to Amadeus.
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Old Apr 13, 2020 | 12:02 pm
  #7283  
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I can't confirm if it actually changed but the max is/was YYZ-SIN - 13095
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Old Apr 13, 2020 | 3:40 pm
  #7284  
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I have YYZ-SIN as 15,441 when I checked a few weeks ago using the online Javascript trick.
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Old Apr 13, 2020 | 10:13 pm
  #7285  
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Originally Posted by zappy312
I have YYZ-SIN as 15,441 when I checked a few weeks ago using the online Javascript trick.
kind of way too high on MPM from yyz to SIN, I booked yyz to syd, was told my max mpm allowed is 15550. If 15441 yyz to SIN is correct, I could book YYZ to SIN via SYD, but technically I can only book yyz to SYD via SIN.
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Old Apr 13, 2020 | 10:39 pm
  #7286  
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YYZ-SIN (Pacific): 11238
YYZ-SIN (Atlantic): 12796
YYZ-SYD (Pacific): 11586

Last edited by mileageking; Apr 13, 2020 at 10:46 pm
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Old Apr 13, 2020 | 11:02 pm
  #7287  
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Originally Posted by mileageking
YYZ-SIN (Pacific): 11238
YYZ-SIN (Atlantic): 12796
YYZ-SYD (Pacific): 11586
Those are the official MPM numbers. At one point, Aeroplan used MPM5, which are 5% higher.

Aeroplan has their own set now, so those numbers are irrelevant.
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Old Apr 13, 2020 | 11:07 pm
  #7288  
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Originally Posted by canadiancow
Those are the official MPM numbers. At one point, Aeroplan used MPM5, which are 5% higher.

Aeroplan has their own set now, so those numbers are irrelevant.
Yes I'm aware of the +5/10/15/20/25% rules (over the past years booked several 16 segment and 12/13 layover trips).

OP mentioned "Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles".

Numbers I provided are based on AC revenue fares. Does AE use different numbers than AC?
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Old Apr 13, 2020 | 11:45 pm
  #7289  
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Originally Posted by mileageking
Yes I'm aware of the +5/10/15/20/25% rules (over the past years booked several 16 segment and 12/13 layover trips).

OP mentioned "Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles".

Numbers I provided are based on AC revenue fares. Does AE use different numbers than AC?
I've never seen a mileage-based AC fare. I've seen a few on other airlines, but all but two of the fares I've purchased in my life have been not had mileage restrictions. Just routing restrictions.

Aeroplan uses different numbers from IATA. Mileage-based fares on every (?) airline would follow the IATA numbers.

IATA numbers, since Aeroplan stopped using them, are entirely irrelevant to this thread.
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Old Apr 14, 2020 | 12:05 am
  #7290  
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Originally Posted by canadiancow
I've never seen a mileage-based AC fare. I've seen a few on other airlines, but all but two of the fares I've purchased in my life have been not had mileage restrictions. Just routing restrictions.
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