Mini RTW Questions
#7277




Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,409
I called AP and agent said BWN (point-of-turnaround) has to be after SGN.
So that sounds like to me I can do SGN before or after BWN?
On a side note, she said she can see an BWN-SGN with a < 24h layover in SIN. But I cannot generate that as a one-way BWN-SGN on the same date. So why can she see it and I can't?
So that sounds like to me I can do SGN before or after BWN?
On a side note, she said she can see an BWN-SGN with a < 24h layover in SIN. But I cannot generate that as a one-way BWN-SGN on the same date. So why can she see it and I can't?
And in case you're wondering, going through SIN twice is allowed as long as you do it once on either side of your destination. So since BWN (bolded) is indeed the point-of-turnaround for YYC, you'll be allowed to layover in SIN (underlined) once on the outbound and once on the inbound. You can see it clearly below with the bolding and the underlining:
YYC-YVR-TPE-SIN-BWN(pot)-SIN-SGN(layover)-ICN-LAX-YYC
I'm not sure why she sees another option in SIN with less than 24 hr layover. Maybe she's looking at a mixed-cabin result? For example, maybe one of the legs is in economy and the other in business? Are you searching for business only?
#7278


Join Date: Aug 2012
Posts: 508
Agent is incorrect. You can have your layover before or after you reach your point-of-turnaround. Just do any mock itinerary at Aeroplan.com to get examples.
And in case you're wondering, going through SIN twice is allowed as long as you do it once on either side of your destination. So since BWN (bolded) is indeed the point-of-turnaround for YYC, you'll be allowed to layover in SIN (underlined) once on the outbound and once on the inbound. You can see it clearly below with the bolding and the underlining:
YYC-YVR-TPE-SIN-BWN(pot)-SIN-SGN(layover)-ICN-LAX-YYC
And in case you're wondering, going through SIN twice is allowed as long as you do it once on either side of your destination. So since BWN (bolded) is indeed the point-of-turnaround for YYC, you'll be allowed to layover in SIN (underlined) once on the outbound and once on the inbound. You can see it clearly below with the bolding and the underlining:
YYC-YVR-TPE-SIN-BWN(pot)-SIN-SGN(layover)-ICN-LAX-YYC
But I did a mock mocerky multi-city for Oct-Nov time frame.
YYC-BWN
BWN-SGN
SGN-YYC
YYC-BWN and SGN-YYC shows availability but BWN-SGN does not (the avaibility calendar for BWN-SGN showed all white for the whole month).
I'm not sure why she sees another option in SIN with less than 24 hr layover. Maybe she's looking at a mixed-cabin result? For example, maybe one of the legs is in economy and the other in business? Are you searching for business only?
#7279




Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,409
That's more reassuring. The only thing I can think of is the MPM but I am sure the itinerary is under.
But I did a mock mocerky multi-city for Oct-Nov time frame.
YYC-BWN
BWN-SGN
SGN-YYC
YYC-BWN and SGN-YYC shows availability but BWN-SGN does not (the avaibility calendar for BWN-SGN showed all white for the whole month).
When I did a one-way BWN-SGN, it says no availability. But when I do a one-way BWN-SIN on day 1 and then a one-way SIN-SGN on day 2, I see flights in J on SQ for both segments. Not only that, the SIN layover is < 24h. So when the agent came onto the call and I told her about the issue, she said she was able to see BWN-SGN. So just wondering why she can see it and I can't.
But I did a mock mocerky multi-city for Oct-Nov time frame.
YYC-BWN
BWN-SGN
SGN-YYC
YYC-BWN and SGN-YYC shows availability but BWN-SGN does not (the avaibility calendar for BWN-SGN showed all white for the whole month).
When I did a one-way BWN-SGN, it says no availability. But when I do a one-way BWN-SIN on day 1 and then a one-way SIN-SGN on day 2, I see flights in J on SQ for both segments. Not only that, the SIN layover is < 24h. So when the agent came onto the call and I told her about the issue, she said she was able to see BWN-SGN. So just wondering why she can see it and I can't.
Not sure why Aeroplan.com isnt showing you the stringed-together segments. This is going force you to get their help to make the booking, and the $30+tax phone-in booking fee. Ive read of very few instances where they would waive it for you but you could try asking anyways. It does happen once in a while but I wouldnt expect them to waive the phone-in booking fee.
It kind of burns to pay the phone-in booking fee for these one-stopover itineraries when you feel you can almost do it in your own, online for free. But, thats just how the cookie crumbles in Aeroplan.com-Land sometimes.
Good luck. Looks like a great trip. Hopefully we will all be back to flying/travelling by this Fall (late summer?).
#7280




Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,409
As long as the BR segments arent phantom inventory then yes. But it will cost $30+tax for the agent to make the booking. As mentioned above, its not likely that you can get Aeroplan to waive this fee just because Aeroplan.com wont allow you to pull up the itinerary upon a search.
#7281




Join Date: Dec 2011
Location: Canada
Programs: *void
Posts: 2,409
Can someone remind me of a few things, related to cancelled segments and/or involuntary changes to departure/arrival times which are altered by +1 hour?
I know (or think I do) that these types of involuntary changes mean that I can rebook to new different segments for no change fees, but please correct if I'm mistaken.
If I have not flown yet (irrelevant?), with new segments to an existing itinerary, do they recalculate the taxes and then charge a payment if higher, or give a refund if less? My recollection is that they will not charge nor refund in these situations.
If the involuntary change is on the inbound, am I allowed to make changes on the outbound as well?
For these involuntary changes, when is Aeroplan likely to purchase a segment on AC to fix the itinerary, if necessary?
Sorry for these basic questions, but I'm rapidly forgetting the rules and protocols with these things.
I know (or think I do) that these types of involuntary changes mean that I can rebook to new different segments for no change fees, but please correct if I'm mistaken.
If I have not flown yet (irrelevant?), with new segments to an existing itinerary, do they recalculate the taxes and then charge a payment if higher, or give a refund if less? My recollection is that they will not charge nor refund in these situations.
If the involuntary change is on the inbound, am I allowed to make changes on the outbound as well?
For these involuntary changes, when is Aeroplan likely to purchase a segment on AC to fix the itinerary, if necessary?
Sorry for these basic questions, but I'm rapidly forgetting the rules and protocols with these things.
#7282




Join Date: Jun 2019
Location: YYZ
Posts: 95
Just tried to book the following routing: YYZ-ATL-IST-BEY-CAI-JED-ADD-SIN, SIN-ICN-NRT, HND-ORD-YYZ
Total distance is 13,625 miles for the inbound with Singapore as the turnaround point.
Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles. Is it not supposed to be about 16,000 miles? She told me MPM changed during the change to Amadeus.
Total distance is 13,625 miles for the inbound with Singapore as the turnaround point.
Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles. Is it not supposed to be about 16,000 miles? She told me MPM changed during the change to Amadeus.
#7283



Join Date: Jun 2016
Location: ORD
Programs: AC 50K, Bonvoy Tit, UA Silver
Posts: 256
I can't confirm if it actually changed but the max is/was YYZ-SIN - 13095
#7284




Join Date: Apr 2016
Posts: 719
I have YYZ-SIN as 15,441 when I checked a few weeks ago using the online Javascript trick.
#7285


Join Date: Jul 2016
Programs: Aeroplan Elite 35K
Posts: 201
kind of way too high on MPM from yyz to SIN, I booked yyz to syd, was told my max mpm allowed is 15550. If 15441 yyz to SIN is correct, I could book YYZ to SIN via SYD, but technically I can only book yyz to SYD via SIN.
#7286




Join Date: Jan 2008
Posts: 3,946
YYZ-SIN (Pacific): 11238
YYZ-SIN (Atlantic): 12796
YYZ-SYD (Pacific): 11586
YYZ-SIN (Atlantic): 12796
YYZ-SYD (Pacific): 11586
Last edited by mileageking; Apr 13, 2020 at 10:46 pm
#7287
A FlyerTalk Posting Legend




Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SK Gold, Bonvoy Plat LTG, Hyatt Glob, HH Diamond
Posts: 47,219
#7288




Join Date: Jan 2008
Posts: 3,946
OP mentioned "Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles".
Numbers I provided are based on AC revenue fares. Does AE use different numbers than AC?
#7289
A FlyerTalk Posting Legend




Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SK Gold, Bonvoy Plat LTG, Hyatt Glob, HH Diamond
Posts: 47,219
Yes I'm aware of the +5/10/15/20/25% rules (over the past years booked several 16 segment and 12/13 layover trips).
OP mentioned "Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles".
Numbers I provided are based on AC revenue fares. Does AE use different numbers than AC?
OP mentioned "Aeroplan agent told me MPM for YYZ-SIN is just over 11,000 miles".
Numbers I provided are based on AC revenue fares. Does AE use different numbers than AC?
Aeroplan uses different numbers from IATA. Mileage-based fares on every (?) airline would follow the IATA numbers.
IATA numbers, since Aeroplan stopped using them, are entirely irrelevant to this thread.

