Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Jun 2, 2017, 7:02 pm
#1291
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
Okay friends. So here is my deal. I'm crediting my miles to A3 through some family/affiliate flights should make *G shortly. So here is my noob question. I should have a lot of A3 miles soon. Can I transfer then to anyone? SPG? Or do I need to redeem them with A3? Thanks in advance.
Jun 3, 2017, 7:20 am
#1292
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
...however there are quite some spg properties included for redemption (in Greece of course):
https://en.aegeanair.com/milesandbon...rts-worldwide/
https://en.aegeanair.com/milesandbon...rts-worldwide/
Jun 3, 2017, 8:18 am
#1293
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
...however there are quite some spg properties included for redemption (in Greece of course):
https://en.aegeanair.com/milesandbon...rts-worldwide/
https://en.aegeanair.com/milesandbon...rts-worldwide/
Yes, thank you, I'd overlooked that fairly recent addition to the partner list. I'm not particularly familiar with the SPG scheme, but I'd guess it's better to redeem through that than A3, particularly given most airline schemes are geared towards flight redemptions for people with a large number of miles.
Last edited by NWIFlyer; Jun 4, 2017 at 7:21 am
Jun 4, 2017, 7:03 am
#1294
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
Thanks. 100k but will accrue at least 100k more(a few F east coast to HI) in the next few months that I could credit if I wanted otherwise I'd probably prefer JebBlueHawiian. I don't plan on getting back to Europe anytime soon or really any international within the next year but when I do I try and F/J the whole family. I was really hoping I could transfer to SPG since you can transfer in.
Jun 5, 2017, 4:34 pm
#1295
Join Date: Jul 2005
Location: Southern CA
Posts: 42
We (4 adults) are arriving LAX-YUL-ATH at 10:30 a.m. on 9/27 and catching a flight to Santorini the same day. I was planning to book a 2:00 p.m. Sky Express flight, but am super paranoid now after reading the recent reviews on Tripadvisor, almost all of which are bad. I know this is the A3 forum, but just wondering if anyone has recent experience flying on Sky Express?
Alternatively, there are A3 flights at 11:45 a.m. and 3:40 p.m. I really don't want to wait at the airport for 4+ hours for the 3:40 p.m. flight, but I'm guessing that we wouldn't be able to make the 11:45 flight (1 hr 15 min connection) if we need to collect our luggage, clear customs, etc.? Just wanted to get your advice and if we happen to make it, would it be easy to change to the 11:45 flight if there are seats available?
Thanks!
Alternatively, there are A3 flights at 11:45 a.m. and 3:40 p.m. I really don't want to wait at the airport for 4+ hours for the 3:40 p.m. flight, but I'm guessing that we wouldn't be able to make the 11:45 flight (1 hr 15 min connection) if we need to collect our luggage, clear customs, etc.? Just wanted to get your advice and if we happen to make it, would it be easy to change to the 11:45 flight if there are seats available?
Thanks!
Jun 5, 2017, 6:04 pm
#1296
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Indeed, there is a lot of very, very bad reviews for Sky Express in TripAdvisor, they all seem to refer to a series of delays and cancellations due to high winds in Santorini last month. They were handled in an unprofessional way due to a bad CS situation at ATH (and, most probably in Santorini as well) due to the fact that the airline uses a handling agent who may not have been contracted for help in such cases (
): typical Greek, in the sense that we tend to never think of unusual circumstances ahead of time. At any rate, I am certainly not going to defend them, if they do this often they'll be out of business pretty soon. The bulk of this small airline's business is flying government-susidized flights between smaller airports and I guess that the ATH-JTR ones are flown in between those.
Now to your situation: 75 minutes is OK, provided your incoming flight is on time. But with only a 30 min. delay on a TATL will make you miss the flight, and since this will be on a different ticket, this will be cancelled and you'll be stuck in Athens. Also, forget about changing the flight from 3:40 to 11:45 at the last moment. It may be theoretically possible after paying a substantial surcharge, given that the flights to JTR are expensive and often overbooked during the summer months. So 4 adults? No way! In your place I would definitely take the longer wait possibility and fly A3/OA.
): typical Greek, in the sense that we tend to never think of unusual circumstances ahead of time. At any rate, I am certainly not going to defend them, if they do this often they'll be out of business pretty soon. The bulk of this small airline's business is flying government-susidized flights between smaller airports and I guess that the ATH-JTR ones are flown in between those.Now to your situation: 75 minutes is OK, provided your incoming flight is on time. But with only a 30 min. delay on a TATL will make you miss the flight, and since this will be on a different ticket, this will be cancelled and you'll be stuck in Athens. Also, forget about changing the flight from 3:40 to 11:45 at the last moment. It may be theoretically possible after paying a substantial surcharge, given that the flights to JTR are expensive and often overbooked during the summer months. So 4 adults? No way! In your place I would definitely take the longer wait possibility and fly A3/OA.
Jun 6, 2017, 2:55 am
#1297
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,375
We (4 adults) are arriving LAX-YUL-ATH at 10:30 a.m. on 9/27 and catching a flight to Santorini the same day. I was planning to book a 2:00 p.m. Sky Express flight, but am super paranoid now after reading the recent reviews on Tripadvisor, almost all of which are bad. I know this is the A3 forum, but just wondering if anyone has recent experience flying on Sky Express?
Alternatively, there are A3 flights at 11:45 a.m. and 3:40 p.m. I really don't want to wait at the airport for 4+ hours for the 3:40 p.m. flight, but I'm guessing that we wouldn't be able to make the 11:45 flight (1 hr 15 min connection) if we need to collect our luggage, clear customs, etc.? Just wanted to get your advice and if we happen to make it, would it be easy to change to the 11:45 flight if there are seats available?
Thanks!
Alternatively, there are A3 flights at 11:45 a.m. and 3:40 p.m. I really don't want to wait at the airport for 4+ hours for the 3:40 p.m. flight, but I'm guessing that we wouldn't be able to make the 11:45 flight (1 hr 15 min connection) if we need to collect our luggage, clear customs, etc.? Just wanted to get your advice and if we happen to make it, would it be easy to change to the 11:45 flight if there are seats available?
Thanks!
One positive point you may not be aware of is that all Sky Express pax. departing ATH CAN use a lounge. OK, it's not up to the standard of some - pretty basic with not many facilities, but after a long journey you may be glad of somewhere quiet to relax and have a drink.
Jun 6, 2017, 9:45 am
#1298
Join Date: Feb 2014
Location: OTP
Programs: AF/KL platinum, Turkish gold, QR gold
Posts: 1,572
Originally Posted by Knobbgb
One positive point you may not be aware of is that all Sky Express pax. departing ATH CAN use a lounge. OK, it's not up to the standard of some - pretty basic with not many facilities, but after a long journey you may be glad of somewhere quiet to relax and have a drink.
Out of curiosity, which lounge do they use? Melina Mercouri?
Jun 6, 2017, 12:48 pm
#1299
Join Date: Jul 2005
Location: Southern CA
Posts: 42
Indeed, there is a lot of very, very bad reviews for Sky Express in TripAdvisor, they all seem to refer to a series of delays and cancellations due to high winds in Santorini last month. They were handled in an unprofessional way due to a bad CS situation at ATH (and, most probably in Santorini as well) due to the fact that the airline uses a handling agent who may not have been contracted for help in such cases (): typical Greek, in the sense that we tend to never think of unusual circumstances ahead of time. At any rate, I am certainly not going to defend them, if they do this often they'll be out of business pretty soon. The bulk of this small airline's business is flying government-susidized flights between smaller airports and I guess that the ATH-JTR ones are flown in between those.
Now to your situation: 75 minutes is OK, provided your incoming flight is on time. But with only a 30 min. delay on a TATL will make you miss the flight, and since this will be on a different ticket, this will be cancelled and you'll be stuck in Athens. Also, forget about changing the flight from 3:40 to 11:45 at the last moment. It may be theoretically possible after paying a substantial surcharge, given that the flights to JTR are expensive and often overbooked during the summer months. So 4 adults? No way! In your place I would definitely take the longer wait possibility and fly A3/OA.
): typical Greek, in the sense that we tend to never think of unusual circumstances ahead of time. At any rate, I am certainly not going to defend them, if they do this often they'll be out of business pretty soon. The bulk of this small airline's business is flying government-susidized flights between smaller airports and I guess that the ATH-JTR ones are flown in between those.Now to your situation: 75 minutes is OK, provided your incoming flight is on time. But with only a 30 min. delay on a TATL will make you miss the flight, and since this will be on a different ticket, this will be cancelled and you'll be stuck in Athens. Also, forget about changing the flight from 3:40 to 11:45 at the last moment. It may be theoretically possible after paying a substantial surcharge, given that the flights to JTR are expensive and often overbooked during the summer months. So 4 adults? No way! In your place I would definitely take the longer wait possibility and fly A3/OA.
I'm leaning towards booking the 3:45 p.m. flight on A3/OA and dealing with the 5-hour layover with a leisurely lunch at the Sofitel.
Last edited by lileor; Jun 6, 2017 at 1:01 pm
Jun 6, 2017, 12:53 pm
#1300
Join Date: Jul 2005
Location: Southern CA
Posts: 42
Aside from the obvious bad press mentioned, the actual flying experience with Sky Express is just fine - really no different from Olympic. They use all ATR's. Not new - all between 19 and 29 years old. the one I flew on recently was very clean and tidy as if it had been given a new interior fairly recently. The service was fine for just a 40 minute hop. I live at the end of an island airport and I see them fly in and out every day and they're pretty much always on time. I don't know if you have any status or not, but be aware that if you are *A Gold you CANNOT use the lounge at ATH for the Olympic flight (unless you are actually A3/OA Gold of course). The flights ATH-JTR are operated by Olympic NOT Aegean (although they are flown with an A3 aircraft).
One positive point you may not be aware of is that all Sky Express pax. departing ATH CAN use a lounge. OK, it's not up to the standard of some - pretty basic with not many facilities, but after a long journey you may be glad of somewhere quiet to relax and have a drink.
One positive point you may not be aware of is that all Sky Express pax. departing ATH CAN use a lounge. OK, it's not up to the standard of some - pretty basic with not many facilities, but after a long journey you may be glad of somewhere quiet to relax and have a drink.
Yes, I had read on the Sky Express website that their passengers can use the Melina Merkouri Lounge, which I thought was a nice perk.
Jun 11, 2017, 11:26 am
#1301
Join Date: Jan 2016
Location: Cotonou, Benin
Programs: Aegean Gold
Posts: 37
Can I receive M&M miles for an LH flight that was registered with M+B before
Hey, I've flown several LH flights in booking classes that earn nothing on M+B. However, I added the M+B account to benefit from my A3 *G status during my flights (lounges, extra luggage). But I received no miles for the flights.
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!
Jun 11, 2017, 11:31 am
#1302
Join Date: Sep 2014
Location: Lincoln, UK
Programs: A3G, BA Silver, LH FT
Posts: 296
Hey, I've flown several LH flights in booking classes that earn nothing on M+B. However, I added the M+B account to benefit from my A3 *G status during my flights (lounges, extra luggage). But I received no miles for the flights.
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!
Jun 11, 2017, 1:45 pm
#1303
Join Date: Oct 2014
Location: MUC
Programs: A3 *Gold, AA Plat, AB Plat, Hilton Dia
Posts: 272
I will do that next time as well.
Jun 12, 2017, 3:56 am
#1304
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,375
Hey, I've flown several LH flights in booking classes that earn nothing on M+B. However, I added the M+B account to benefit from my A3 *G status during my flights (lounges, extra luggage). But I received no miles for the flights.
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!
Can I retroactively claim the miles for these flights with M&M since I didn't receive any miles on the M+B account? I suspect not. I suspect this is cheating, but I want to make sure before I bury this idea.
Not sure if I should post here or on the M&M page. Sorry about that. I try here. Thanks!