Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Aug 25, 2018, 3:01 am
#1666
Community Director
Original Poster
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,480
Actually I don't think that is right. I just checked my progression through to Gold status and the 1000 miles sign-up bonus did actually count as Tier miles to enable me to reach Silver. I can't imagine I was just merely lucky!
Surely RCAQ01 only needs to check his account.
Surely RCAQ01 only needs to check his account.
They used to count towards status in the original program, then they didn’t, now perhaps it’s changed again ...
Aug 25, 2018, 6:42 am
#1667
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,567
Aug 25, 2018, 7:50 am
#1668
Join Date: Apr 2010
Location: VIE
Programs: QR Privilege Club (Gold), Aegean M+B (Gold), Hilton Honors Gold, Mariott Bonvoy Gold Elite
Posts: 73
In that case I expect a breakdown between my 1000 miles + first ATH flight. If the total of initial + first flight award miles = total tier miles after my flights this coming week, then great
I'll keep you guys updated.
Aug 25, 2018, 8:23 am
#1669
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
The dashboard says 1000 award miles - Let's see what happens after crediting my first active flight on A3 flight this week.
In that case I expect a breakdown between my 1000 miles + first ATH flight. If the total of initial + first flight award miles = total tier miles after my flights this coming week, then great
I'll keep you guys updated.
In that case I expect a breakdown between my 1000 miles + first ATH flight. If the total of initial + first flight award miles = total tier miles after my flights this coming week, then great
I'll keep you guys updated.
Aug 25, 2018, 9:48 am
#1670
Join Date: Apr 2010
Location: VIE
Programs: QR Privilege Club (Gold), Aegean M+B (Gold), Hilton Honors Gold, Mariott Bonvoy Gold Elite
Posts: 73
Aug 25, 2018, 9:52 am
#1671
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Oh! That explains why you're confused. I imagine that a flight needs to be credited before the Tier calculation begins. I'm pretty sure the sign-up miles will count as Tier miles too. Good luck!
Aug 25, 2018, 9:58 am
#1672
Join Date: Apr 2010
Location: VIE
Programs: QR Privilege Club (Gold), Aegean M+B (Gold), Hilton Honors Gold, Mariott Bonvoy Gold Elite
Posts: 73
Aug 26, 2018, 9:31 am
#1673
Join Date: Dec 2009
Programs: A3*G, ex SK*G
Posts: 62
Hi. When booking *A awards via A3, you cannot amend your name unless you untick the box next to "you are travelling" (or something to that effect), but then you won't be able to include your A3 membership number ("name doesn't match profile"). Thus, I cannot add my middle names, which I prefer to include ("all names as per passport") on long-haul flights - just in case. So in short, I'd like to add my middle names to my Miles+Bonus profile (first and last are correct, of course). I couldn't find any info about it anywhere. Is it straightforward to do with A3 - or even at all doable? When I did it with SQ, I had to print a form, fill in, and send to them with a passport copy.
Just wanted to check with FT before reaching out to A3. I have of course tried to find info on their website.
Thanks!
Just wanted to check with FT before reaching out to A3. I have of course tried to find info on their website.
Thanks!
Aug 26, 2018, 10:34 am
#1675
Join Date: Dec 2009
Programs: A3*G, ex SK*G
Posts: 62
Aug 26, 2018, 12:16 pm
#1676
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
It is possible to have multiple names in the "first name" field in the profile. I know this from personal experience as I carry multiple first names. I have my first and my second "first name" in the profile and on the tickets. The rest of my first names are not there, but they are in my passport and that mismatch has never caused me any issues. To me it appears only important to have tickets match the beginning of the first names.
Aug 27, 2018, 5:14 am
#1677
Join Date: Dec 2013
Programs: AY+ Plat, A3*G
Posts: 672
On my account it says that I have "Up to 23/11/2018" to collect needed miles for renewing Gold status. Does anyone have any actual how smoothly it actually works if only renewing close to deadline? If I fly the last A3 flight required on 23/11 and most likely points will be deposited in 2-3 days time from that one and I would guess the system does auto downgrade directly on 24/11. Would like to avoid the mess with A3 CS etc..
Aug 27, 2018, 5:23 am
#1678
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
On my account it says that I have "Up to 23/11/2018" to collect needed miles for renewing Gold status. Does anyone have any actual how smoothly it actually works if only renewing close to deadline? If I fly the last A3 flight required on 23/11 and most likely points will be deposited in 2-3 days time from that one and I would guess the system does auto downgrade directly on 24/11. Would like to avoid the mess with A3 CS etc..
Aug 27, 2018, 1:22 pm
#1679
Join Date: Sep 2010
Location: England
Posts: 411
Lounge access on day before departure while connecting
No, you need a same day departing *A flight.
If your plan is to use it as an arrivals lounge, then (a) you can't, because it's for departures! (b) depending on where you arrive from, you won't be physically able to reach an airside lounge without a valid boarding pass for that day and (c) there's nothing in there that would be useful - there are no showers in the lounge and limited food, for example.
If your plan is to use it as an arrivals lounge, then (a) you can't, because it's for departures! (b) depending on where you arrive from, you won't be physically able to reach an airside lounge without a valid boarding pass for that day and (c) there's nothing in there that would be useful - there are no showers in the lounge and limited food, for example.
So the final step was to apply the coupon, having deducted it from my account, to my boarding pass, for which purpose it (i.e. the bp) needed to be scanned first. To her shock the scan went green immediately, at which point she apologised for the confusion and advised me to reclaim my coupon through customer services since I already had access anyway on the basis of my ticket in business! She even went on to mention that the lounge would be re-opening at 3 a.m. and welcomed me to spend some more time.
Glitch in the system? I was physically able to get there as my incoming flight arrived on a remote stand and we were bussed to the B gates, my flights were all on one single booking on A3 stock, I was already checked in for my connecting flight, and my connection was within 24 hours. YMMV.
Sadly I did not try entering the LH lounge that night; in hindsight I probably should have as well. It would have been interesting to see if that would have worked...
Last edited by -Heathcliff-; Aug 27, 2018 at 1:33 pm
Aug 28, 2018, 12:25 am
#1680
Join Date: Dec 2013
Programs: AY+ Plat, A3*G
Posts: 672
Thanks for the info. Are you saying that flights on 23/11 are not calculated towards the current period or is it just too risky if there is a cancellation for example? I understand from the wording that 23/11 is included - would be nice if someone would have experience from this.