Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Aug 12, 2021, 9:19 am
#2416
Join Date: Feb 2020
Posts: 488
Yes, gold member can bring one guest , and only if guest traveling on the same flight.
Aug 12, 2021, 9:26 am
#2417
Join Date: Feb 2020
Location: UK/GR
Programs: A3*G
Posts: 31
Aug 12, 2021, 9:19 pm
#2419
Join Date: Jul 2019
Posts: 1,326
https://en.aegeanair.com/milesandbon.../#aegeanwidget
Benefit with Aegean
Benefit with Star Alliance
The way I read this, you can bring a guest in Aegean's own lounges regardless of the flight, but of course they had to comply with the new Star Alliance rules when entering a partner's lounge (where you both need to be on the same flight).
Lounge vouchers: (regarding silver members and only Aegean's lounges) https://en.aegeanair.com/milesandbon.../#aegeanwidget
The way this is written it is pretty clear that the status holder has to be present, in order for the vouchers to be used by their guests, but how it actually works in practice and if one can just show up with a lounge voucher and enter without having a status, I really can't tell you 
.
Benefit with Aegean
Access to all Aegean Club LoungesEnjoy more time before your departure, relaxing in our "Aegean Club Lounges" (Athens, Thessaloniki and Larnaka). The benefit can be used by you and a guest, when travelling with Aegean, Olympic Air or any Star Alliance member airline. A guest is considered any person over the age of two years of age. Infants under the age of two years of age traveling with an Eligible Customer may accompany them to the lounge.It is clarified that the member is entitled to the benefit, provided that the Miles+Bonus member ID is included in the booking and the Miles+Bonus card is displayed.
Airport lounge accessWhen you travel with any Star Alliance member airline, you and a guest who travels on the same flight with you*, can escape the crowds and relax in over 1,000 airport lounges worldwide, regardless of your class of travel. Click here to find all the available lounges.*The precondition that your guest travels on the same flight with you in order to have access to the lounges, is effective as of 03.05.2021.
Lounge vouchers: (regarding silver members and only Aegean's lounges) https://en.aegeanair.com/milesandbon.../#aegeanwidget
Access to all Aegean Club LoungesAccess your Miles+Bonus account online, click on "My coupons" option from the navigation list and get benefit of 4 coupons offering access to any Aegean Club Lounge (Athens, Thessaloniki and Larnaka). The benefit can be used by you and a guest of your choice, when traveling with Aegean, Olympic Air or any Star Alliance member airline. A guest is considered any person over the age of two years, while free access is provided to infants under the age of two years traveling with you. It is clarified that, in addition to the one guest that you are allowed to, you may use more than one of your coupons at the same time, per flight, in order to enable the entrance of additional guests to the Aegean Club Lounge. In such a case, one coupon per additional guest must be used.This benefit is provided on a coupon basis upon upgrade or tier renewal and can be used within the period that the tier is valid. It is clarified that the member is entitled to the benefit, provided that the Miles+Bonus member ID is included in the ticket.
.
Last edited by giorginho; Aug 14, 2021 at 1:56 pm Reason: Added the word "how" in the last sentence
Aug 14, 2021, 12:35 am
#2420
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,375
Indeed one guest allowed, but I wasn't aware they now had to be on the same flight. That wasn't the case around two years ago - I've twice taken in a guest on a different flight. Well, at least I now know.
Aug 18, 2021, 8:32 am
#2422
Join Date: Jul 2019
Posts: 1,326
There's no welcome lounge, so no, you won't. And even if you did have star alliance gold, you still wouldn't get in any lounge
United and Turkish will earn you miles when flying Olympic, but I don't know if having gold status with them actually gets you in the lounge (there's no mention of such a perk on either website).
When travelling on Olympic Air, only Miles and Bonus Gold members and Business Class passengers have access to the Lounges.
...
*Νot available for Gold Star Alliance members travelling with Olympic Air.
...
*Νot available for Gold Star Alliance members travelling with Olympic Air.
Last edited by giorginho; Aug 18, 2021 at 8:37 am
Sep 6, 2021, 2:47 am
#2423
Join Date: Jun 2004
Location: Grenoble, France
Programs: Agean, Miles & More, SPG, Marriott, Hilton, Flying Blue, Virgin, Avis
Posts: 40
Still confused on the rules for keeping an Agean account active, after having searched flyertalk threads (mostly old). I have a good amount of miles, but am coming up on the 24 month anniversary of my last flight.
I understand that award miles don't expire as long as the account is active*, but I haven't found anything in the T&Cs that defines what active means?
Does this include a) spending miles, b) buying miles, or only c) flying?
I understand that award miles don't expire as long as the account is active*, but I haven't found anything in the T&Cs that defines what active means?
Does this include a) spending miles, b) buying miles, or only c) flying?
Sep 6, 2021, 9:42 am
#2425
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Surely some miles from a hotel booking (via Aegean's website/Booking), would reset the clock. Just an idea.
Last edited by headingwest; Sep 6, 2021 at 10:14 am Reason: rephrased for clarity
Sep 6, 2021, 12:10 pm
#2426
Join Date: Jul 2019
Posts: 1,326
andybryant I believe the time on the "clock" runs out after 48 months of inactivity (at least that's what they told me on the phone about 2 years ago). So I wouldn't worry about it yet.
Sep 6, 2021, 1:37 pm
#2427
Join Date: Jun 2004
Location: Grenoble, France
Programs: Agean, Miles & More, SPG, Marriott, Hilton, Flying Blue, Virgin, Avis
Posts: 40
Thanks. Yes - the old rules were 48 months, but the current rules seem to be they don't expire (although the account itself may expire at some point of inactivity, but what triggers that is unknown). I expect to do at least one star alliance flight in the next 2 years - so think I'm good for now.
On twitter (DM) they responded "Hi Andy, Award Miles are accumulated from flights with AEGEAN, Olympic Air, Star Alliance member-airlines and products and services of the Programs partners do not expire. Thank you"
On twitter (DM) they responded "Hi Andy, Award Miles are accumulated from flights with AEGEAN, Olympic Air, Star Alliance member-airlines and products and services of the Programs partners do not expire. Thank you"
Sep 8, 2021, 3:12 pm
#2428
Join Date: Jul 2019
Posts: 1,326
Has anyone checked lately to see if the "trick" to book a higher fare than the one currently available is working? I believe in the past if you dummy booked some seats and then did a new search then the more expensive fares would appear (the dummy-booked fares would disappear for several hours). Try as I may, I can get a more expensive fare to show up by adding 9 passengers to the dummy booking but even when I take it to the payment site and then try a new search on a different device, it shows me all the cheap fares all over again 
. I don't want to pay the 20€ call center fee for that, in such a case I might as well just book business class.
. I don't want to pay the 20€ call center fee for that, in such a case I might as well just book business class.
Sep 9, 2021, 10:14 am
#2429
Join Date: Jul 2019
Posts: 1,326
Replying to self: It finally worked out today, yesterday I needed to block 17 or 18 seats before it jumped to the S fare, but then again I was presented with T's, today I needed to reserve "just" 13 seats and after that I did get the S fare that hands out the miles I needed to reach gold 
. Crazy times, so many gold members getting demoted, not being able to fly, and I'm going from blue to gold with just 6 flights within 11 months, which is less than I usually fly and I never even considered pursuing status. :O
In the aforementioned process I got the feeling (but it's just a hunch, I have no solid evidence) that Aegean must be running an algorithm or security program that detects multiple (near-simultaneous) connections and/or booking attempts from a unique IP and/or device and this maaaaay be why this didn't work out yesterday (I tried with different devices and IP addresses today and it worked).
. Crazy times, so many gold members getting demoted, not being able to fly, and I'm going from blue to gold with just 6 flights within 11 months, which is less than I usually fly and I never even considered pursuing status. :OIn the aforementioned process I got the feeling (but it's just a hunch, I have no solid evidence) that Aegean must be running an algorithm or security program that detects multiple (near-simultaneous) connections and/or booking attempts from a unique IP and/or device and this maaaaay be why this didn't work out yesterday (I tried with different devices and IP addresses today and it worked).
Sep 9, 2021, 11:16 pm
#2430
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,375
Replying to self: It finally worked out today, yesterday I needed to block 17 or 18 seats before it jumped to the S fare, but then again I was presented with T's, today I needed to reserve "just" 13 seats and after that I did get the S fare that hands out the miles I needed to reach gold . Crazy times, so many gold members getting demoted, not being able to fly, and I'm going from blue to gold with just 6 flights within 11 months, which is less than I usually fly and I never even considered pursuing status. :O
In the aforementioned process I got the feeling (but it's just a hunch, I have no solid evidence) that Aegean must be running an algorithm or security program that detects multiple (near-simultaneous) connections and/or booking attempts from a unique IP and/or device and this maaaaay be why this didn't work out yesterday (I tried with different devices and IP addresses today and it worked).
. Crazy times, so many gold members getting demoted, not being able to fly, and I'm going from blue to gold with just 6 flights within 11 months, which is less than I usually fly and I never even considered pursuing status. :OIn the aforementioned process I got the feeling (but it's just a hunch, I have no solid evidence) that Aegean must be running an algorithm or security program that detects multiple (near-simultaneous) connections and/or booking attempts from a unique IP and/or device and this maaaaay be why this didn't work out yesterday (I tried with different devices and IP addresses today and it worked).