ALL - Accor Live Limitless (to replace Le Club from 2020)
Oct 22, 2019, 4:54 am
#678
Join Date: Jul 2012
Location: UK
Programs: Accor diamond
Posts: 169
Oct 22, 2019, 5:43 am
#679
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
If they were really trying to get people to burn points, they would have changed the value of the points for a limited time, to say 2,000 points are worth EUR44. By keeping the same value per point, but allowing you to redeem as little as 1,000 at a time, is only going to appeal to a very small group of people, like those who have between 1,000 and 2,000 points in their account, stay at Accor properties very infrequently, and looking for a way to cash out. I don't see this having an impact on the behaviour of very many people.
Oct 22, 2019, 10:48 am
#680
Join Date: Jul 2012
Location: UK
Programs: Accor diamond
Posts: 169
If they were really trying to get people to burn points, they would have changed the value of the points for a limited time, to say 2,000 points are worth EUR44. By keeping the same value per point, but allowing you to redeem as little as 1,000 at a time, is only going to appeal to a very small group of people, like those who have between 1,000 and 2,000 points in their account, stay at Accor properties very infrequently, and looking for a way to cash out. I don't see this having an impact on the behaviour of very many people.
people with more points won’t care either way. Hey guys why take €40 off when you can take €20 instead!
Oct 26, 2019, 12:28 am
#681
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
One thing I just noticed was that Mantra hotels are now listed on the APP atleast for 2020 but......
It is currently listed as not participating in the "ALL "program next year. How can one see advantage of staying at Mantra hotels if the benefits are zero.
I cannot see why allowing status points to be accrued is very difficult seeing the hotels were bought nearly 18 months ago.
That would be a start and of course some if not all benefits granted under the new ALL program.
It is currently listed as not participating in the "ALL "program next year. How can one see advantage of staying at Mantra hotels if the benefits are zero.
I cannot see why allowing status points to be accrued is very difficult seeing the hotels were bought nearly 18 months ago.
That would be a start and of course some if not all benefits granted under the new ALL program.
Oct 27, 2019, 4:45 am
#682
Join Date: Feb 2015
Location: Australia
Programs: All Diamond
Posts: 408
One thing I just noticed was that Mantra hotels are now listed on the APP atleast for 2020 but......
It is currently listed as not participating in the "ALL "program next year. How can one see advantage of staying at Mantra hotels if the benefits are zero.
I cannot see why allowing status points to be accrued is very difficult seeing the hotels were bought nearly 18 months ago.
That would be a start and of course some if not all benefits granted under the new ALL program.
It is currently listed as not participating in the "ALL "program next year. How can one see advantage of staying at Mantra hotels if the benefits are zero.
I cannot see why allowing status points to be accrued is very difficult seeing the hotels were bought nearly 18 months ago.
That would be a start and of course some if not all benefits granted under the new ALL program.
Oct 27, 2019, 8:18 am
#683
Join Date: Jul 2012
Location: Warsaw, Poland
Programs: A3 Gold, Le Club Gold
Posts: 210
Still, the Polish advert explicitly mentions bookings with a flexible (!) room rate.
I've posted a comment asking if we won't be able to use points to pay for pre-paid stays. But I haven't received a reply...
Nov 5, 2019, 6:13 pm
#685
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Nov 6, 2019, 9:30 am
#687
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Those flexible rate usually settled at check in, so I believe it will be easier to adjust the cash price due to the usage of points compare to the prepaid rate where room has been paid in advance.
Nov 8, 2019, 5:46 am
#688
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 967
Accor & ALL win gold
On September 11, at the 2019 Grand Prix Stratégies ceremony at the Théâtre de la Madeleine (Paris), Accor won the famous "Gold Prize for Corporate Communication Strategies" in the category "Corporate communication, visual and graphic identity" for its new visual identity and the launch of ALL, Accor Live Limitless.
https://group.accor.com/en/Actualite...live-limitless
https://group.accor.com/en/Actualite...live-limitless
Nov 11, 2019, 1:03 am
#689
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,591
Some updates:
In the run up to the ALL launch Accor will change their call centre and customer service providers. This is supposed to be happening this week.
The suite upgrades (when they come on stream) will have to be done via the phone (call centre) initially, not online.
All hotels are being retrained currently on loyalty issues.
Status perks for ALL will be as they are currently stated, no further changes or announcements are expected.
In the run up to the ALL launch Accor will change their call centre and customer service providers. This is supposed to be happening this week.
The suite upgrades (when they come on stream) will have to be done via the phone (call centre) initially, not online.
All hotels are being retrained currently on loyalty issues.
Status perks for ALL will be as they are currently stated, no further changes or announcements are expected.
Nov 11, 2019, 1:50 am
#690
Join Date: May 2018
Posts: 340
that means?
i like to make a reservation at hotel x for a certain date and i want a suite upgrade i have to make a telephone call to accor holland in my case to make the reservation?
Highest suite /lowest suite??
price cheapest room ?
a retraining is a good idear
meaby a more centralized system is better if it functions !
So call centre makes the decisions about if a suite is available ?
greetings
cornelis
i like to make a reservation at hotel x for a certain date and i want a suite upgrade i have to make a telephone call to accor holland in my case to make the reservation?
Highest suite /lowest suite??
price cheapest room ?
a retraining is a good idear
meaby a more centralized system is better if it functions !
So call centre makes the decisions about if a suite is available ?
greetings
cornelis