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ALL - Accor Live Limitless (to replace Le Club from 2020)

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ALL - Accor Live Limitless (to replace Le Club from 2020)

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Old Oct 10, 2019, 11:05 am
  #601  
Accor Contributor Badge
 
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Originally Posted by R2
Invitation only = Limitless.

Diamond = Limited:
- Limited to those who spend a meagre minimum of €10k with us
- Free breakfast limited to weekends only
- Suite upgrades limited to availability, goodwill of frontdesk and/or limited to one night per limited number of vouchers
- Lounge access limited to Sofitel and below (Fairmont and Raffles are off-limits)

...not to mention the sometimes petty limitations on welcome drinks or number of apples in the room

Its a elite tier that is pointless, would be much better to merge all the benefits into the existing Platinum level.

Accor need to announce something to make this level worth the spend.
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Old Oct 10, 2019, 12:44 pm
  #602  
 
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
Originally Posted by R2
Invitation only = Limitless.

Diamond = Limited:
- Limited to those who spend a meagre minimum of €10k with us
- Free breakfast limited to weekends only
- Suite upgrades limited to availability, goodwill of frontdesk and/or limited to one night per limited number of vouchers
- Lounge access limited to Sofitel and below (Fairmont and Raffles are off-limits)

...not to mention the sometimes petty limitations on welcome drinks or number of apples in the room
I will be spending nearly €20k in Accor hotels in 2019 and I am 99% sure that I will not have the "invitation only" status but only diamond.
Most of those benefits listed above are useless as we usually have them with Plat status.
The only difference is the free breakfast during WE which almost never happened... As I am travelling almost 50% of my time, I usually try to spend the WE at home. While at the hotel, it's paid by my company so I do not really care...

Here are some examples of what would have interesting benefits to me :
- Automatic upgrade (and not subject to availabilty or front desk good/bad will)
- Automatic early check-in / check-out
- Specific check-in process (It still happens to wait 15 min for check-in or check-out in some hotels...)
- 1 free room service for 4 nights booked consecutively
- 2 pieces ironing/cleaning for 4 nights booked consecutively
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Old Oct 10, 2019, 12:53 pm
  #603  
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Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Any benefit that is given that is "soft" is not worth it. It would be much better to give a properly defined and available "hard" benefit. ( At ANY status level )

.
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Old Oct 10, 2019, 9:32 pm
  #604  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
That’s what we said in previous pages of this thread : for Diamond, you clearly expect guaranteed benefits and nothing « if available / upon request / if I an in a good mood today »
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Old Oct 11, 2019, 5:17 am
  #605  
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Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
So does anyone know how the new "training" has been progressing .... leaks ... gossip .. anything ?
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Old Oct 11, 2019, 6:54 am
  #606  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by hotel_user
So does anyone know how the new "training" has been progressing .... leaks ... gossip .. anything ?
I think they are "training" us well to have very low expectations
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Old Oct 11, 2019, 7:38 am
  #607  
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Join Date: Dec 2015
Programs: Accor Live Limitless, Accor Plus, World Of Hyatt
Posts: 475
Originally Posted by hotel_user
So does anyone know how the new "training" has been progressing .... leaks ... gossip .. anything ?
From my contacts, I understand that hotels in Australia and South East Asia are continous rolling out training for staff for new ALL Programme. But as suauly, keep expectations low as with usual standards. If stressed, please eat an Apple
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Old Oct 11, 2019, 8:06 am
  #608  
 
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,735
Originally Posted by hotel_user
So does anyone know how the new "training" has been progressing .... leaks ... gossip .. anything ?
Wait! What? Are you suggesting that Accor actually trains their staff?
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Old Oct 11, 2019, 8:18 am
  #609  
 
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor Le Club Platinum
Posts: 1,079
Originally Posted by CanadaDH
Wait! What? Are you suggesting that Accor actually trains their staff?
Those polished apples don’t find their own way to your room!
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Old Oct 11, 2019, 4:10 pm
  #610  
 
Join Date: May 1998
Location: australia
Posts: 5,762
Originally Posted by SullyofDoha
Those polished apples don’t find their own way to your room!
Don't they just start as a seed in the ashtray left by a previous guest?
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Old Oct 11, 2019, 5:31 pm
  #611  
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Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Originally Posted by 3544quebec
Don't they just start as a seed in the ashtray left by a previous guest?

Unfortunately, I have stayed in that Mercure .....
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Old Oct 11, 2019, 7:49 pm
  #612  
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Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Originally Posted by hotel_user
Unfortunately, I have stayed in that Mercure .....
Weird.

I was convinced it was a Fairmont.




Oops.
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Old Oct 12, 2019, 3:25 am
  #613  
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Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,142
Talking
Originally Posted by gilbertaue
Weird.

I was convinced it was a Fairmont.




Oops.

ALL it takes is one bad apple and soon without the help of housekeeping you have an orchard .....
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Old Oct 13, 2019, 12:32 pm
  #614  
 
Join Date: May 2018
Posts: 340
still no news too about training result
i got plat for next year,
could got diamond but decided too go to hilton for the coming trip
next year only fairmont maraks and the rest for hilton
could make diamond at hilton
greetings
cornelis
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Old Oct 14, 2019, 12:34 am
  #615  
 
Join Date: May 2018
Posts: 340
i got a email today of a holland contact
they dont have all the information .if they have the correct info they will inform me.
greetings cornelis
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