Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Dec 4, 2016, 10:54 am
#91
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,590
So forgive me if this is the wrong place to post, but what exactly does MEMBER CARD NOT ACCEPTED mean? No perks, no nothing?
It's been a while since staying with Accor but now I'm gold after transfer of points from other FFP and I have also noticed this banner on some properties...
It's been a while since staying with Accor but now I'm gold after transfer of points from other FFP and I have also noticed this banner on some properties...
Dec 7, 2016, 5:03 pm
#92
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
Just proves nobody at Accor really cares...
Dec 8, 2016, 12:08 pm
#93
Join Date: Aug 2002
Location: San Francisco
Posts: 2,349
I thought this only applies to the Polish version of the website which has been maintained by people with poor spelling and command of language for a long time (mistaking "statut" for "status" is a common mistake for the literary challenged Polish speakers/writers), but this just seems a terrible typo displayed to millions around the world.
Just proves nobody at Accor really cares...
Just proves nobody at Accor really cares...
Dec 11, 2016, 11:11 am
#95
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
Dec 22, 2016, 12:14 am
#98
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Dec 22, 2016, 1:10 am
#99
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Diamond, IHG Spire
Posts: 184
Dec 22, 2016, 3:10 am
#101
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
Dec 22, 2016, 3:21 am
#102
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi All,
I've been in contact with the team at Accor and there have been technical problems since this morning which means that the website and the app are not able to connect to receive the necessary information.
They are currently working on fixing the issue and hopefully it will be back up and running soon.
Thank you in advance for your patience!
Regards,
Amy
I've been in contact with the team at Accor and there have been technical problems since this morning which means that the website and the app are not able to connect to receive the necessary information.
They are currently working on fixing the issue and hopefully it will be back up and running soon.
Thank you in advance for your patience!
Regards,
Amy
Dec 22, 2016, 1:12 pm
#103
Suspended
Join Date: Oct 2016
Location: Out of position
Programs: Accor, IHG, LH, BAEC, DB
Posts: 266
This is not good. Problems with the web site all day. This morning I tried to check if the points for a stay had posted and couldn't. This evening I can't get a booking to go through, it fails with an error.
Those frequent bugs don't exactly increase my trust in Accor's IT. I gave Accor my credit card data and other sensitive information. I've really started thinking more carefully about which credit card, which phone number, and which password I give to Accor. To me, these are not minor problems we're talking about.
Those frequent bugs don't exactly increase my trust in Accor's IT. I gave Accor my credit card data and other sensitive information. I've really started thinking more carefully about which credit card, which phone number, and which password I give to Accor. To me, these are not minor problems we're talking about.
Dec 22, 2016, 1:35 pm
#104
Join Date: Dec 2015
Posts: 58
This is not good. Problems with the web site all day. This morning I tried to check if the points for a stay had posted and couldn't. This evening I can't get a booking to go through, it fails with an error.
Those frequent bugs don't exactly increase my trust in Accor's IT. I gave Accor my credit card data and other sensitive information. I've really started thinking more carefully about which credit card, which phone number, and which password I give to Accor. To me, these are not minor problems we're talking about.
Those frequent bugs don't exactly increase my trust in Accor's IT. I gave Accor my credit card data and other sensitive information. I've really started thinking more carefully about which credit card, which phone number, and which password I give to Accor. To me, these are not minor problems we're talking about.