Sofitel So Singapore [leaving Accor 28 Sept. 2022]
Jan 18, 2015, 10:51 am
#76
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
In view of my coming stay, I sent an e-mail asking about platinum benefits. Here is the answer I received and I'm a bit confused about it 
I'm not an Advantage plus member so I believe all those F&B discounts doesn't apply to me ? Also no mention of drink voucher and no mention of beverage credits mentioned on this forum to compensate for the lack of lounge
Any opinion from you guys ?
Thanks
Dear Mr Goldorak
Greetings from Sofitel So Singapore.
Thank you for your enquiry.
We are pleased to share with the list of benefits our Accor Advantage Plus Platinum member will enjoy when you are staying with us.
- Priority check in
- Complimentary room upgrade upon check – in
- Complimentary wifi usage
Below are the F&B discounts:
Xperience Restaurant & Bar (Ground floor)
Food Discounts:
1 guest – 25% 6 guest – 16.67%
2 guest – 50% 7 guest – 14.29%
3 guest – 33% 8 guest – 12.5%
4 guest – 25% 9 guest – 11.11%
5 guest – 20% 10 guest and more 10%
Beverage Discounts:
15% discount on beverage for parties up to 15 guest (flat discount)
10% discount on beverage for parties from 16 guest and more (flat discount)
Hi-So Bar (Level 6)
Food Discounts:
1 – 9 guest 20% discount (flat discount)
7 guest and above 10% (flat discount)
Beverage discount:
Up to 15 guest – 15% discount
16 guest and above – 10% discount
Should you require further assistance, please do not hesitate to contact us.
Greetings from Sofitel So Singapore.
Thank you for your enquiry.
We are pleased to share with the list of benefits our Accor Advantage Plus Platinum member will enjoy when you are staying with us.
- Priority check in
- Complimentary room upgrade upon check – in
- Complimentary wifi usage
Below are the F&B discounts:
Xperience Restaurant & Bar (Ground floor)
Food Discounts:
1 guest – 25% 6 guest – 16.67%
2 guest – 50% 7 guest – 14.29%
3 guest – 33% 8 guest – 12.5%
4 guest – 25% 9 guest – 11.11%
5 guest – 20% 10 guest and more 10%
Beverage Discounts:
15% discount on beverage for parties up to 15 guest (flat discount)
10% discount on beverage for parties from 16 guest and more (flat discount)
Hi-So Bar (Level 6)
Food Discounts:
1 – 9 guest 20% discount (flat discount)
7 guest and above 10% (flat discount)
Beverage discount:
Up to 15 guest – 15% discount
16 guest and above – 10% discount
Should you require further assistance, please do not hesitate to contact us.
Any opinion from you guys ?
Thanks
Jan 18, 2015, 9:08 pm
#77
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
In view of my coming stay, I sent an e-mail asking about platinum benefits. Here is the answer I received and I'm a bit confused about it
I'm not an Advantage plus member so I believe all those F&B discounts doesn't apply to me ? Also no mention of drink voucher and no mention of beverage credits mentioned on this forum to compensate for the lack of lounge
Any opinion from you guys ?
Thanks
I'm not an Advantage plus member so I believe all those F&B discounts doesn't apply to me ? Also no mention of drink voucher and no mention of beverage credits mentioned on this forum to compensate for the lack of lounge
Any opinion from you guys ?
Thanks
The drinks voucher I received was for Xperince Bar (Lobby) and "exclusively for Silver, Gold & Platinum".
Jan 19, 2015, 3:07 am
#78
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Jan 19, 2015, 5:58 am
#79
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,846
What are they normally like at posting points? I stayed a week ago, and zip in my account (although I have had the thanks for staying emails etc....)
Jan 21, 2015, 12:12 am
#80
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
will be having a staycation this weekend at Sofitel SO. Hopefully they will have some benefits in lieu of an executive lounge.
Jan 21, 2015, 12:18 am
#81
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
Jan 24, 2015, 2:17 am
#82
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
Dear Mr Goldorak
Thank you for your email.
My apologies on the wrong term used.
We are pleased to highlight to you that the benefits for stated below also applies for LeClub Accorhotel Platinum member.
Thank you for your email.
My apologies on the wrong term used.
We are pleased to highlight to you that the benefits for stated below also applies for LeClub Accorhotel Platinum member.
Jan 24, 2015, 6:41 am
#83
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
am staying there now. Given a double upgrade from So Cosy room to the room in the heritage wing. Given a welcome drink & a afternoon tea set (some cookies, marshmellow and 2 drinks). Nothing else from the hotel. I asked discreetly for any amenities in absence of the lounge but they said they are operating as a boutique hotel hence no lounge & no additional amenities offered. Looking forward to breakfast tomorrow, hopefully the spread is good. The room wise is around 40sqm, narrow but long, bathtub, rainfall shower. Room is operated by ipad & iphone, pretty nice decor. Full review & photos up in a week or two time.
Would expect some f&b credit or complimentary drinks voucher for the bar in absence of the bar. Abit disappointed i would say. but maybe i had a different expectation for this property. The stay i had @ Sofitel Nusa Dua was quite different & service was top notch almost at every aspect.
Hope this is helpful for other platinums =)
Would expect some f&b credit or complimentary drinks voucher for the bar in absence of the bar. Abit disappointed i would say. but maybe i had a different expectation for this property. The stay i had @ Sofitel Nusa Dua was quite different & service was top notch almost at every aspect.
Hope this is helpful for other platinums =)
Jan 24, 2015, 4:00 pm
#84
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
am staying there now. Given a double upgrade from So Cosy room to the room in the heritage wing. Given a welcome drink & a afternoon tea set (some cookies, marshmellow and 2 drinks). Nothing else from the hotel. I asked discreetly for any amenities in absence of the lounge but they said they are operating as a boutique hotel hence no lounge & no additional amenities offered. Looking forward to breakfast tomorrow, hopefully the spread is good. The room wise is around 40sqm, narrow but long, bathtub, rainfall shower. Room is operated by ipad & iphone, pretty nice decor. Full review & photos up in a week or two time.
Would expect some f&b credit or complimentary drinks voucher for the bar in absence of the bar. Abit disappointed i would say. but maybe i had a different expectation for this property. The stay i had @ Sofitel Nusa Dua was quite different & service was top notch almost at every aspect.
Hope this is helpful for other platinums =)
Would expect some f&b credit or complimentary drinks voucher for the bar in absence of the bar. Abit disappointed i would say. but maybe i had a different expectation for this property. The stay i had @ Sofitel Nusa Dua was quite different & service was top notch almost at every aspect.
Hope this is helpful for other platinums =)
Did they mention to you the F&B discounts they spoke about in the e-mail I copied above ?
Jan 24, 2015, 6:06 pm
#85
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
Jan 24, 2015, 9:29 pm
#86
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
am staying there now. Given a double upgrade from So Cosy room to the room in the heritage wing. Given a welcome drink & a afternoon tea set (some cookies, marshmellow and 2 drinks). Nothing else from the hotel. I asked discreetly for any amenities in absence of the lounge but they said they are operating as a boutique hotel hence no lounge & no additional amenities offered. Looking forward to breakfast tomorrow, hopefully the spread is good. The room wise is around 40sqm, narrow but long, bathtub, rainfall shower. Room is operated by ipad & iphone, pretty nice decor. Full review & photos up in a week or two time.
Breakfast is adequate (hot+cold food & egg station) but nothing like the spread at other 4/5-star hotels in Singapore. What was particularly disappointing was the mediocre/low quality of food ... one would think they would put more effort into it with an already limited selection. ie: no fresh juice, stale bread, overcooked bacon etc ...
Jan 24, 2015, 10:07 pm
#87
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
Ah, didn't realize the cookies, marshmallows etc was an "afternoon tea" set. Did your drink come in mini beakers ? Mine was uncovered so didnt want to risk tasting it ...
Breakfast is adequate (hot+cold food & egg station) but nothing like the spread at other 4/5-star hotels in Singapore. What was particularly disappointing was the mediocre/low quality of food ... one would think they would put more effort into it with an already limited selection. ie: no fresh juice, stale bread, overcooked bacon etc ...
Breakfast is adequate (hot+cold food & egg station) but nothing like the spread at other 4/5-star hotels in Singapore. What was particularly disappointing was the mediocre/low quality of food ... one would think they would put more effort into it with an already limited selection. ie: no fresh juice, stale bread, overcooked bacon etc ...
No my drink's did not come in mini beakers, oops!. Oh ya, i had only 1 cookie out of the 4 in the box and when the staff came for turndown, they removed my cookies! It was meant to be supper =(
If this is the brand standard for a Sofitel So. I would be greatly disappointed.
Jan 25, 2015, 2:13 am
#88
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
Give a try to the BKK one.
Jan 25, 2015, 4:21 am
#89
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
Hope both you and Gilbert will have a better stay experience next week.
Jan 29, 2015, 5:38 am
#90
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,179
I decided to avoid the Sofitel So. I've booked the Novotel for 2 nights and 1 night at the Roxy (Novotel not available at sale rate on my final night). At least the other options have lounges and as a Plat, that is a serious consideration when booking.