Sofitel So Singapore [leaving Accor 28 Sept. 2022]
May 15, 2014, 6:21 pm
#31
Join Date: Jun 2007
Location: ASIA
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May 15, 2014, 7:04 pm
#32
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
The (very enthusiastic) So team member did catch my disappointment about the absence of a lounge and pointed out that Platinum members will get F&B credit for use in their So Bar. I did wonder if SGD 30 will cover my thirst after a long day. On the day before elections (no alcohol served after 6pm), I must have drank the So lounge in Bangkok dry.
As a consolation, Sofitel So Singapore will serve champagne with your breakfast. Who needs to be sober for a conference at Marina Sands anyway?
As a consolation, Sofitel So Singapore will serve champagne with your breakfast. Who needs to be sober for a conference at Marina Sands anyway?
May 15, 2014, 7:27 pm
#33
Join Date: Mar 2012
Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva
Posts: 710
The (very enthusiastic) So team member did catch my disappointment about the absence of a lounge and pointed out that Platinum members will get F&B credit for use in their So Bar. I did wonder if SGD 30 will cover my thirst after a long day. On the day before elections (no alcohol served after 6pm), I must have drank the So lounge in Bangkok dry.
As a consolation, Sofitel So Singapore will serve champagne with your breakfast. Who needs to be sober for a conference at Marina Sands anyway?
As a consolation, Sofitel So Singapore will serve champagne with your breakfast. Who needs to be sober for a conference at Marina Sands anyway?
Anything else like laundry credits?
It is really a whole lot of difference without a So club lounge.
I wish they do a whole day free non-alcoholic drinks (from a set menu) in their So Bar, and a happy hour from 5-8pm which include alcoholic drinks (from a set menu for Plats). This is in line with what Sheraton Miyako Tokyo does for their Plats in lieu of a club lounge, and I am totally fine with such alternative arrangements. On the other hand, 30SGD may not even get you 2 free drinks once you include service charge and taxes!
May 15, 2014, 9:09 pm
#34
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
So is that the only benefit (30SGD) for Plats in lieu of the Club Lounge?
Anything else like laundry credits?
It is really a whole lot of difference without a So club lounge.
I wish they do a whole day free non-alcoholic drinks (from a set menu) in their So Bar, and a happy hour from 5-8pm which include alcoholic drinks (from a set menu for Plats). This is in line with what Sheraton Miyako Tokyo does for their Plats in lieu of a club lounge, and I am totally fine with such alternative arrangements. On the other hand, 30SGD may not even get you 2 free drinks once you include service charge and taxes!
Anything else like laundry credits?
It is really a whole lot of difference without a So club lounge.
I wish they do a whole day free non-alcoholic drinks (from a set menu) in their So Bar, and a happy hour from 5-8pm which include alcoholic drinks (from a set menu for Plats). This is in line with what Sheraton Miyako Tokyo does for their Plats in lieu of a club lounge, and I am totally fine with such alternative arrangements. On the other hand, 30SGD may not even get you 2 free drinks once you include service charge and taxes!
Rgds
May 19, 2014, 7:01 am
#35
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Sofitel So Singapore
So following my specific question on benefits for fold/plat as there is no exec lounge, I got this reply:
[quote]
Hi gilbertaue,
Thank you So much for getting in touch with us!
Additional benefits for Le Club Accorhotels members at Sofitel So Singapore include:
• Late check-out or early check-in, upon availability
• Room upgrade, upon availability
• Last room availability, from D-3 (gold) to D-2 (platinum) before arrival
Please do let us know if there is anything further we can assist you with.
Have a lovely day
[unquote]
... So I asked again. Seems they are aware of their lack of a lounge and are trying to avoid the question.
[quote]
Hi gilbertaue,
Thank you So much for getting in touch with us!
Additional benefits for Le Club Accorhotels members at Sofitel So Singapore include:
• Late check-out or early check-in, upon availability
• Room upgrade, upon availability
• Last room availability, from D-3 (gold) to D-2 (platinum) before arrival
Please do let us know if there is anything further we can assist you with.
Have a lovely day
[unquote] ... So I asked again. Seems they are aware of their lack of a lounge and are trying to avoid the question.
Last edited by gilbertaue; May 19, 2014 at 7:12 am
May 19, 2014, 12:42 pm
#36
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
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May 25, 2014, 6:39 pm
#37
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
So perseverance... did not pay off. The response:
[quote]
Hi gilbertaue,
We are So sorry for our late reply.
The list of benefits for Le Club Accorhotels members staying at Sofitel So Singapore is as per our previous message.
Have a fantastic day ahead! [unquote]
[quote]
Hi gilbertaue,
We are So sorry for our late reply.
The list of benefits for Le Club Accorhotels members staying at Sofitel So Singapore is as per our previous message.
Have a fantastic day ahead! [unquote]
May 25, 2014, 10:41 pm
#38
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
Nice try Gilbertaue - guess I'll be booking somewhere else that trip!
May 27, 2014, 8:05 am
#40
Join Date: Aug 2010
Location: SYD
Programs: QF WP
Posts: 1,799
That doesn't sound very good, considering it's opening in 4 days time. I think I'm deciding against forking out $500+ SGD to be the first person staying in one of the club rooms.
May 27, 2014, 8:11 am
#41
Join Date: Mar 2011
Programs: Hyatt Globalist, Marriott Titanium
Posts: 1,179
If there's no club lounge in a Sofitel So and for the rate being charged, it's better to stay away and choose an alternative. If the other Sofitel (Sentosa?) has a lounge, that'll be my choice. I'm surprised management haven't considered this.
May 27, 2014, 10:33 am
#42
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May 27, 2014, 11:07 am
#43
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
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Opening a Sofitel in Asia without a lounge appears to be rather foolish.
May 28, 2014, 8:43 pm
#44
Join Date: Mar 2012
Programs: Marriott & SPG Plat, HH Diamond, Accor Plat, ex-Fairmont Plat, ex-Swissotel Eleva
Posts: 710
I do not know how are they going to compete in Singapore without the Club Lounge, given the competitive hotels available in Singapore. Westin is just next door, and they have a nice Club Lounge.
Let's see what they do after they are fully open and see if they will do something extra for Accor Elites.
I would say Novotel Singapore or even Grand Mercure Singapore are better value options for Accor Elites, given that they are much cheaper, and both have Club Lounges.
May 28, 2014, 9:32 pm
#45
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
If you're thinking of the Singapore Resort/Spa on Sentosa managed by Accor, it isn't a Sofitel till next year I think. And I think there is a carveout from the programme so no Platinum privileges there!