E-rewards [Master Thread]
May 13, 2017, 1:48 pm
#2987
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
So I got a response from E-rewards in re: my complaint to the Texas AG. They claimed that they suspected my account was engaged in unauthorised activities, but lifted the ban after further review of the account. I guess their legal counsel was upset by my charge of "theft of services;" however, their surreptitious account closure process was tantamount to that. All is well and good now, and I don't expect further issues.
May 16, 2017, 11:12 am
#2988
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,081
I have been a member of e-Rewards since 2006. I have not had any problems with them, except that some of the surveys seem to ask you a lot of questions and then screen you out. Really? After answering some key questions in the beginning the survey logic should be able to screen a person out much sooner. <snip>
I answer the surveys truthfully and honestly, like I should. Also you can tell that there are questions to verify that you are actually reading the questions.
I answer the surveys truthfully and honestly, like I should. Also you can tell that there are questions to verify that you are actually reading the questions.
I'm seeing more of this and I'm getting really tired of it. I sent a note to Customer Service on it and got back a form e-mail with a link to FAQ which did not address this issue.
I answered some excruciatingly personal questions on a health issue I have and was kicked out after I answered a question on what type of health insurance I had. I viewed a video of a potential Sargento Cheese commercial and supplied thoughtful text comments and then got kicked out. I've gone through screens and screens of various brand names, asking which I recognized and what I thought of them, and then gotten kicked out. Since the survey providers seem to control the survey software (each uses different formats, platforms, etc.) I'm guessing that they get to keep all the input even if they kick you out and give you 25 cents. To me, that's stealing my work. I wish e-Rewards would pay more attention to how and when their clients' surveys kick people out.
May 16, 2017, 11:33 am
#2989
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Anyone else have a family Hilton Honors account? I don't know if they still offer them, or if they started again, but years ago, I combined mine & my husband's accounts into one household account. However, my name shows when I log in, but if I call and ask, they will tell me that my husband is on it as well.
He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.
Anyone else in this situation who has done it successfully?
He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.
Anyone else in this situation who has done it successfully?
May 17, 2017, 6:08 am
#2991
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
Thanks. But with all the cancellations, I don't want to do that.
I did hear back from them. They said because I'm primary on the HH account, I can't redeem from his account into it. Doesn't make sense, because it's a family account, but I have gotten so many weeks of cars for free that I don't want to mess with e-rewards.
I did hear back from them. They said because I'm primary on the HH account, I can't redeem from his account into it. Doesn't make sense, because it's a family account, but I have gotten so many weeks of cars for free that I don't want to mess with e-rewards.
May 17, 2017, 6:38 pm
#2993
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,184
I think the verification is once per account, so if you did verify yours, it will not ask you again. May be wrong though...
May 17, 2017, 7:44 pm
#2995
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
I redeemed for Hilton points 2 days ago and I had mobile verification tho that was my first redemption since the mobile verification feature was turned on
May 20, 2017, 3:36 pm
#2996
Join Date: May 2002
Location: Trinidad & Tobago
Posts: 437
May 20, 2017, 3:53 pm
#2997
Join Date: May 2002
Location: Trinidad & Tobago
Posts: 437
Anyone else have a family Hilton Honors account? I don't know if they still offer them, or if they started again, but years ago, I combined mine & my husband's accounts into one household account. However, my name shows when I log in, but if I call and ask, they will tell me that my husband is on it as well.
He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.
Anyone else in this situation who has done it successfully?
He has an abundance of e-rewards points and I thought I would transfer some to keep my HH account alive. My concern is that the names won't match when they do so and I'll lose the points, or worse, have my account shut down.
Anyone else in this situation who has done it successfully?
May 23, 2017, 2:10 am
#2998
Join Date: Jan 2015
Posts: 783
May 23, 2017, 6:32 am
#2999
Join Date: Dec 2015
Posts: 393
Really interesting podcast from Freakonomics on why economists don't trust survey data. Makes one wonder that companies are willing to pay for survey data at all.
Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
May 23, 2017, 7:17 am
#3000
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 10,003
Really interesting podcast from Freakonomics on why economists don't trust survey data. Makes one wonder that companies are willing to pay for survey data at all.
Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
Note, the title of this podcast is a bit odd, but the premise is basically what are people googling.....
