[NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-]
#1066
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Are private Porsche rides only offered out of the fct??? I left from first class in term b and was put in a van w others. Was told there were rides by the lounge agent. They were not specific. Just didn't expect to get in a ride w others as I was expecting my Porsche ride. When I complained to the agent at the bridge was told it was only.offered at the fct.
#1068
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,871
Essentially the ticket could only be issued on AC or OS stock....and that OS operates the longhaul it should be assumed issuer (#257...)??? Or is there some other special condition as it is bought through 3rd party?
Last edited by deniah; Apr 28, 2017 at 4:24 pm
#1071
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,514
If you don't have status you only get lounge access when departing from any airport. So you will get lounge access in BRU if upgrading the first leg or FRA if upgrading the last leg.
#1072
Join Date: Mar 2009
Location: BRU
Programs: M&M FT, A3
Posts: 22
Hello,
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
#1073
Join Date: Sep 2016
Location: CH
Programs: LX SEN
Posts: 899
If you upgrade the first leg, you will be able to access the arrival lounge (but not the others) in FRA.
Last edited by Nic33; Apr 27, 2017 at 7:04 am
#1074
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,827
Hello,
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
You could try to replace the number at the gate, but it's highly likely the GA will say no.
#1075
Join Date: Sep 2016
Location: CH
Programs: LX SEN
Posts: 899
Hello,
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
I've a question regarding benefits when FTL. I'm Miles&More FTL and for my next flight I want to earn miles on another program (OZ). I have no status with OZ.
With FTL status I can register my bag at the business class counter and get access to the LH Group lounges.
If my boarding pass shows my frequent flyer number from OZ, can I still have access to the LH lounge simply by showing my (plastic) FTL silver card ?
Or will I be denied because the boarding pass does not show my LH Group status ?
With respect to the business class counter, the rules seem to not allow you to use the business class check in:
quote
Simply check in faster than other passengers: Regardless of your booked travel class, you can use the Business Class check-in counters, provided that you are booked on a scheduled flight with Adria Airways, Air Dolomiti, Austrian Airlines, Brussels Airlines, Croatia Airlines, Eurowings (includes the flights operated by Germanwings), LOT Polish Airlines, Lufthansa, Luxair or SWISS.
unquote
But it seems that you could use the C lounge:
quote
Frequent Travellers who are travelling in Economy Class on a scheduled flight operated by a Star Alliance airline can enjoy their stay at the airport in one of the Austrian Airlines, Lufthansa or SWISS Business Lounges or in the lounges of Miles & More partners Brussels Airlines and LOT Polish Airlines.
unquote
I note that there is a discrepancy with respect to the LOT lounge access in the rules set forth on the M&M website. Certain of the rules seem to indicate that LOT lounge access is allowed only for FTL passengers traveling on M&M airlines.
#1076
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Original Poster
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,514
#1077
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
What is the LH customer service address in the USA?
I need to contact them to resolve a damaged luggage issue.
The damage report form does not provide any contact information stateside.
I have tried the regular CS email, but got only a canned response ......
Meanwhile I found a snailmail address:
Lufthansa German Airlines
Customer Feedback
P.O Box 425
East Meadow
N.Y. 11554
USA
I need to contact them to resolve a damaged luggage issue.
The damage report form does not provide any contact information stateside.
I have tried the regular CS email, but got only a canned response ......
Meanwhile I found a snailmail address:
Lufthansa German Airlines
Customer Feedback
P.O Box 425
East Meadow
N.Y. 11554
USA
Last edited by cesco.g; Apr 28, 2017 at 12:45 pm Reason: add snaillmail
#1078
Join Date: Aug 2012
Programs: ba silver
Posts: 729
I am interested in more info on the paid upgrade option for intra-Europe flights for a nominal fee. Is it only for available to purchase on a strictly Europe origin and destination ticket or can I upgrade intra- Europe flights say, on a YUL-FRA-ATH booking. If I book PY on the LH website the Europe portion books in Y if that makes a difference.
#1079
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,184
The 79/99 EUR upgrades are explained here: http://www.flyertalk.com/forum/lufth...n-flights.html
Yes you can upgrade individual sectors, Y will rebook into C or D.
Yes you can upgrade individual sectors, Y will rebook into C or D.
#1080
Join Date: Oct 2007
Location: Catania, Sicily/South Jersey (PHL)/Houston, Texas/Red Stick/airborne in-between
Programs: United Global Svs, AA PlatPro, WN RR, AZ/ITA Freccia, Hilton Diam, Bonvoy Gold, Hertz Prez, IHG
Posts: 3,548
Greetings,
I am flying EWR-FRA in business on the 747-8i later in May and was curious if all of you frequent LH flyers think the upperdeck is he better option for seating or maindeck? Seatguru has mixed reviews, and I have only done the 744 and 380 before.
Danke
I am flying EWR-FRA in business on the 747-8i later in May and was curious if all of you frequent LH flyers think the upperdeck is he better option for seating or maindeck? Seatguru has mixed reviews, and I have only done the 744 and 380 before.
Danke