Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
May 28, 2015, 4:07 pm
#6856
Join Date: Sep 2007
Programs: Yorkshire Coastliner
Posts: 1,278
Is the general consensus here that UK BPGs are now pretty much impossible to get?
May 28, 2015, 4:18 pm
#6857
Join Date: Aug 2009
Posts: 116
I also used a different phone number and email address. The only thing that was the same was my last name. As long as someone isn't trying to make consecutive night stays and is following the general BPG terms what is the harm in trying if you are getting denied for bogus reasons? I feel that sometimes I get denied or scrutinized harder by the claim reps because I have had numerous claims under my ihg rewards number.
May 28, 2015, 5:21 pm
#6858
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
May 28, 2015, 5:28 pm
#6859
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
I also used a different phone number and email address. The only thing that was the same was my last name. As long as someone isn't trying to make consecutive night stays and is following the general BPG terms what is the harm in trying if you are getting denied for bogus reasons? I feel that sometimes I get denied or scrutinized harder by the claim reps because I have had numerous claims under my ihg rewards number.
May 29, 2015, 2:35 pm
#6860
Join Date: Jan 2015
Location: The Netherlands
Posts: 47
Currently I am having a hard time getting London BRG approved. Anyone care to share any GBP websites with me? (through pm maybe?)
May 30, 2015, 10:59 am
#6861
Join Date: Jul 2005
Location: Manchester, UK
Programs: IHG Spire Ambassador, HH Diamond
Posts: 945
Can anyone help me out with current sites for the USA?
I can trade UK ones by PM in return that generally work for me
Thanks
I can trade UK ones by PM in return that generally work for me
Thanks
Jun 1, 2015, 5:13 pm
#6862
Join Date: Feb 2012
Posts: 143
Have the terms changed recently? As it seems best flexible is no longer comparable to other rates, even if it's the only rate available on IHG.com
Jun 2, 2015, 12:18 am
#6863
Join Date: Jan 2014
Programs: AA Exec Plat; SPG Gold; Hyatt Diamond; Hilton Diamond; IHG Plat Ambassador
Posts: 79
hm.. just tried a BRG, got this new bs reason:
We have verified the website www.booking.com. Unfortunately, we will not be able to extend the Guarantee to your reservation because the rate you booked has a different package inclusion from the rate you are claiming on the competing website. The rate you booked includes unlimited high speed internet access and 25% off of Business Centre services which is not offered on the competing website.
wow..
We have verified the website www.booking.com. Unfortunately, we will not be able to extend the Guarantee to your reservation because the rate you booked has a different package inclusion from the rate you are claiming on the competing website. The rate you booked includes unlimited high speed internet access and 25% off of Business Centre services which is not offered on the competing website.
wow..
Jun 2, 2015, 9:12 am
#6864
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
someone else did mention it last week (Scroll back a few posts), but i did one the other day as a trial and worked ok as normal.
Jun 2, 2015, 9:16 am
#6865
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
hm.. just tried a BRG, got this new bs reason:
We have verified the website www.booking.com. Unfortunately, we will not be able to extend the Guarantee to your reservation because the rate you booked has a different package inclusion from the rate you are claiming on the competing website. The rate you booked includes unlimited high speed internet access and 25% off of Business Centre services which is not offered on the competing website.
wow..
We have verified the website www.booking.com. Unfortunately, we will not be able to extend the Guarantee to your reservation because the rate you booked has a different package inclusion from the rate you are claiming on the competing website. The rate you booked includes unlimited high speed internet access and 25% off of Business Centre services which is not offered on the competing website.
wow..
Jun 3, 2015, 2:46 am
#6866
Join Date: Mar 2015
Location: Belgium
Programs: Gold Star Alliance,IHG Spire Ambassador, Starwood, Hilton Honor Diamond, Silver Accor, Diamond Hyatt
Posts: 68
Showing them the terms they just answer that they have the right to cancel or restrict the use of BRG...
I did with prepaid rate yesterday and approved for next week. But no more possible for a stay within 3 days with only best flexible rate available.
Jun 3, 2015, 5:45 am
#6867
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
Yes it was me. Always rejected because they don't want to compare the best flexible with other rate if it is the lowest available.
Showing them the terms they just answer that they have the right to cancel or restrict the use of BRG...
I did with prepaid rate yesterday and approved for next week. But no more possible for a stay within 3 days with only best flexible rate available.
Showing them the terms they just answer that they have the right to cancel or restrict the use of BRG...
I did with prepaid rate yesterday and approved for next week. But no more possible for a stay within 3 days with only best flexible rate available.
Jun 3, 2015, 11:11 am
#6868
Join Date: Jul 2004
Posts: 274
e.g. If the 3rd party rate is refundable up to 5 days before arrival but IHG is up to 3 days, they will still pull the "more restrictive" card.
Happy to be proven wrong, of course.
Jun 5, 2015, 6:49 am
#6870
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
