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Finnair Premium Lounge in non-Schengen area [now closed]

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Old Sep 15, 2016, 3:24 am
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Last edit by: NewbieRunner
This lounge is now closed and replaced by the Finnair Premium Wing.

https://www.flyertalk.com/forum/finnair-finnair-plus/1973050-ay-platinum-wing-now-open.html

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Finnair Premium Lounge in non-Schengen area [now closed]

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Old Jul 28, 2015, 2:53 pm
  #166  
 
Join Date: Sep 2011
Location: London
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But is there an incentive for anyone with status travelling in J to use the Business lounge over the premium lounge? The idea of 'exclusivity' to an inferior lounge would be absurd, given Silvers have access to it.

I mean I understand it in cases like T5 for BA, where Galleries First is for Emeralds whereas the Concorde Room is reserved for F passengers. As an F pax with OWE I would still use the CCR, because the it is smaller and has better beverages and food offerings.

The premium lounge does have better food and beverages, no? IIRC the J lounge still has prosecco, or did I miss something?

Anyway, IME most times I am at the desk I am asked if I'd like to use the premium side, to which I always reply 'yes'. I assume that question implies that I am free to use either side.

I have had some issues before the premium lounge opened, accessing the J lounge on a BA coded AY flight. I find it quite odd that the Schengen lounge does not follow standard OW access. Though I guess the only airline operating there is AB, which does not allow OW entry into its 'exclusive waiting area'-non-lounges.
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Old Jul 29, 2015, 12:30 am
  #167  
 
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Originally Posted by intuition
The 'exclusive' access to premium is governed by this rule


while the non-premium lunge (both schengen and non-schengen) has this rule


http://www.finnair.com/int/gb/inform...irport/lounges
Unbelievable. This is against the OW rules clearly and for that matter, these two rules should be upside down if talking about "premium". Now anybody who has some color card can use the premium lounge, so much for premium
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Old Jul 29, 2015, 12:50 am
  #168  
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Originally Posted by intuition
Yes, it is clearly in violation of oneWorld lounge rules.

For AY it is a matter of sending most people to the premium lounge so the business lounge doesn't get crowded. I'm not sure they would deny someone with CX tickets from the businessclass lounge IRL. Please try and report back!
Yes, certainly I'll but not before February. Maybe someone else will manage to make it before me.
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Old Jul 29, 2015, 12:52 am
  #169  
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Originally Posted by wkndtraveler
Thanks!

Then AY tells this about the Schengen lounge:
Free of charge for Finnair Business Class customers and Finnair Plus Platinum, Gold and Silver members (+ one guest with Platinum or Gold cardholder), and oneworld Emerald and Sapphire cardholders (+ one guest), when the departure flight is marketed by Finnair (AY code on the ticket).

Confusing.
I'd go with "sloppy wording" theory, especially as the lounge has the usual OW signs at the door. I certainly did use the Schengen lounge with AB ticket and BA card. The AY code might refer to the days when you could have the same flight on AY or BE code, at least I saw people turned away because they had BE coded flight.
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Old Jul 29, 2015, 1:32 am
  #170  
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The "sloppy wording" theory and BE history could be an explanation. oneWorld lists all AY HEL lounges on their page as status lounges (and correctly lists almost@home as 3.rd party lounge and BA only )



Originally Posted by Flythe96flag
But is there an incentive for anyone with status travelling in J to use the Business lounge over the premium lounge? The idea of 'exclusivity' to an inferior lounge would be absurd, given Silvers have access to it.
...
Sometimes the business lounge looks less crowded so that might be one reason.
But for me it is a principle - OW says I can go to any lounge, then I should be able to choose. In HKG, I sometimes go to the 'inferior' G16 lounge for the HKG style food. If they said 'You need to go to our first class lounge because it is better' then I'd be pretty upset.



Originally Posted by FFlash
Unbelievable. This is against the OW rules clearly and for that matter, these two rules should be upside down if talking about "premium". Now anybody who has some color card can use the premium lounge, so much for premium
Agreed. They made the lounge slightly premium with food and beverages, but due to crowding they decided to set the entrance bar too low.

Now they need to drop the AY-code requirement but better access rules would have been OW emeralds and AY platinum + gold. Then it would be consistent with other top lounges, and also consistent with how silvers are "bumbed up" to lounge access at their own lounges.
"This is a top tier lounge for plat/emerald, but we extend it to AY Gold as a special perk of the AY+ program".
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Old Jul 29, 2015, 3:17 pm
  #171  
 
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Originally Posted by intuition
"This is a top tier lounge for plat/emerald, but we extend it to AY Gold as a special perk of the AY+ program".
That's exactly what they should do.
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Old Jul 29, 2015, 4:38 pm
  #172  
 
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Originally Posted by cistavoda
That's exactly what they should do.
Personally, I'd be surprised if the amount of OWS even came close to the amount of AY+ Golds in terms of traffic at the premium lounge.
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Old Jul 29, 2015, 4:57 pm
  #173  
 
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BA Silver is so easy to obtain, and given the amount of flights BA has, I will just disagree with you.
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Old Jul 30, 2015, 7:41 am
  #174  
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I asked AY about the access to the AY+ Schengen lounge at HEL as Gold/OWS with CX ticket and AY flight. They answered:

"Here's the current information:
Lounge access at HEL ap:
•oneworld Emerald and Sapphire card holders (marketed and operated by oneworld airlines)."

So, they welcomed me in. I asked them to update AY's website, too.
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Old Aug 3, 2015, 1:47 pm
  #175  
 
Join Date: Jul 2010
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Any info on the general occupation levels in the lounge during the day.
My experience limits to the early mornings (i.e. 8ish flights ) but as I'm planning a short family holiday in London I have ample flight options to choose and would prefer a later flight. Thenagain, if the lounge is filled up to the limits later on...
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Old Aug 3, 2015, 2:03 pm
  #176  
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One general indicator of lounge load factor would be to examine the time-of-day discount they offer for paying customers
http://www.finnair.com/int/gb/inform...irport/lounges

To get the discount, your flight must leave between 6 a.m. and 3 p.m. or 6.45 p.m. and 12 midnight (Finnair Lounge in non-Schengen-area), or between 10 a.m. and 3 p.m. or 7 p.m. and 12 midnight (Finnair Lounge in Schengen-area).

Last edited by intuition; Aug 3, 2015 at 2:18 pm Reason: spelling
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Old Aug 3, 2015, 3:08 pm
  #177  
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Originally Posted by Post Scriptum
Any info on the general occupation levels in the lounge during the day.
My experience limits to the early mornings (i.e. 8ish flights ) but as I'm planning a short family holiday in London I have ample flight options to choose and would prefer a later flight. Thenagain, if the lounge is filled up to the limits later on...
3-5 pm it's chock full - most Asian flights leave then. In the morning the London flights fill it a bit. During the day it's quiet, but YMMV
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Old Aug 3, 2015, 3:55 pm
  #178  
 
Join Date: Sep 2011
Location: London
Programs: BA Gold
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I'd probably go for the AY839 service at 14:05.

No early wake up calls involved, lounge not too busy, and also perfect timing to have a nice lunch before the flight to keep you full.

In addition, its arrival into London at 15:10 means you beat the rush hour, and are already able to check in to a hotel, still leaving time that evening for other plans. ^
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Old Aug 8, 2015, 3:38 am
  #179  
 
Join Date: Dec 2010
Programs: EB, AY+
Posts: 78
Kid's room

Hello
I am taking my family for holiday soon. We are travelling lh in payed AY J. Unfortunately we're all non OW status flyers.
My question is about kids room. Is it for older children or toddlers? and is it really exclusive to status members only? My son is 3.
I haven't used OW/AY services past 10 years.
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Old Aug 8, 2015, 4:54 am
  #180  
 
Join Date: Jan 2014
Programs: EBD, BAEC GGL/CCR, Alitalia AlataPlus, Club Carlson Gold, SPG Plat100, HHD
Posts: 654
Being currently in the Premium lounge of the non-Schengen area I can tell that this kids room (which you will not have access to as you do not have status) is not particularily exciting at all. A TV, a computer and some pillows. Also some kind of other device (game console???).

Have not checked out the 'normal' J lounge at all.
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