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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Feb 26, 2015, 11:37 pm
  #346  
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Originally Posted by cmn.jcs
Traveling SFO-HND-HKG-CGK on JL/CX/CX. First and last segment are in J, middle segment is F. Can I access any F lounges in HKG, or is that not permitted since HND-HKG isn't long-haul?
correct... needs long-haul->short haul.
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Old Mar 3, 2015, 8:15 am
  #347  
 
Join Date: Oct 2008
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Which lounge offers the best dinner options around 9pm? Qantas lounge seems to be open that late, but not the food offerings.
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Old Mar 3, 2015, 9:56 pm
  #348  
 
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There is food until the QF lounge closes last time I stayed until they closed.
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Old Mar 9, 2015, 6:00 pm
  #349  
 
Join Date: Aug 2014
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Originally Posted by bmchris
Which lounge offers the best dinner options around 9pm? Qantas lounge seems to be open that late, but not the food offerings.
I had plenty of food in QF lounge from 9pm-midnight during my last stay there.
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Old Mar 16, 2015, 1:42 am
  #350  
 
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I am flying CX business class crediting the miles on the this trip to my AA account (Basic member) However, I have a BA GGL card.

Can I still enter CX first class lounge using my BA GGL card even though the miles in this trip is credited to AA and it is showing AA membership number on the boarding pass?
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Old Mar 16, 2015, 2:27 am
  #351  
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Originally Posted by NA-Flyer
Can I still enter CX first class lounge using my BA GGL card even though the miles in this trip is credited to AA and it is showing AA membership number on the boarding pass?
Yes.
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Old Mar 17, 2015, 11:31 pm
  #352  
 
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I'm flying ICN->HKG->LAX next week. Flight from ICN is business class (I), while the flight to LAX is premium economy (E). All on the same itinerary.

Do I get access to the business lounge in HKG during my layover?
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Old Mar 18, 2015, 12:26 am
  #353  
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Originally Posted by festriaqua
I'm flying ICN->HKG->LAX next week. Flight from ICN is business class (I), while the flight to LAX is premium economy (E). All on the same itinerary.

Do I get access to the business lounge in HKG during my layover?
No - unless you have oneworld status (sapphire or above).

Arriving business class doesn't give departure lounge access.
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Old Apr 7, 2015, 8:36 pm
  #354  
 
Join Date: May 1998
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Checking on a few things since I haven't been in HKG for a few years:

1. Colleague and I arriving HKG in CX First from ORD, connecting to CX 749 to JNB (which is in Business as no First is offered on that flight). I presume the Wing First class lounge still has showers available?

2. Do they offer towels and soap, or should we expect to bring our own?

3. We have about three hours connecting time per the schedule (arriving 2020, departing 2345). I would think that would be enough time for a shower and a bite before boarding the flight to JNB. Does anyone know if the JNB flight departs from a gate near the Wing lounge?

Thanks in advance.
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Old Apr 7, 2015, 9:43 pm
  #355  
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Originally Posted by Counsellor
Checking on a few things since I haven't been in HKG for a few years:

1. Colleague and I arriving HKG in CX First from ORD, connecting to CX 749 to JNB (which is in Business as no First is offered on that flight). I presume the Wing First class lounge still has showers available?

2. Do they offer towels and soap, or should we expect to bring our own?

3. We have about three hours connecting time per the schedule (arriving 2020, departing 2345). I would think that would be enough time for a shower and a bite before boarding the flight to JNB. Does anyone know if the JNB flight departs from a gate near the Wing lounge?

Thanks in advance.
All CX lounges, with the exception of the G16 and Cabin lounges, have showers. They come equipped with towels, and all the other amenities you'd need (toothbrush, mouthwash, razors and shaving cream, shampoo, body wash).

With three hours connection time, allow about 15 minutes to get to the lounge, and 40 minutes to get back to the gate for your next flight. That leaves you with a solid 2-2.25 hours to enjoy the lounge.

JNB flight departure gates vary, today for example it's leaving from Gate 45.
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Old Apr 7, 2015, 9:48 pm
  #356  
 
Join Date: May 1998
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Thanks, LHR/MEL/Europe FF. Very helpful!
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Old Apr 8, 2015, 8:46 pm
  #357  
 
Join Date: Jan 2015
Posts: 28
I am a MPO silver member and will be flying from HKG to LHR via DME.(HKG to DME with CX and DME to LHR with BA)

Can I get access to BA's/Oneworld members' lounge in DME?

Thanks!
brianho4489 is offline  
Old Apr 8, 2015, 9:13 pm
  #358  
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Originally Posted by brianho4489
I am a MPO silver member and will be flying from HKG to LHR via DME.(HKG to DME with CX and DME to LHR with BA)

Can I get access to BA's/Oneworld members' lounge in DME?

Thanks!
unfortunately MPO silver gives lounge access only for flights marketed and operated by CX or KA.

More details here: http://www.cathaypacific.com/cx/en_A...-benefits.html
LHR/MEL/Europe FF is offline  
Old Apr 9, 2015, 10:07 am
  #359  
 
Join Date: Jan 2015
Posts: 28
Originally Posted by LHR/MEL/Europe FF
unfortunately MPO silver gives lounge access only for flights marketed and operated by CX or KA.

More details here: http://www.cathaypacific.com/cx/en_A...-benefits.html
Thanks!

Which CX's lounge in HKG is the best lounge that a MPO Silver member could get access to?
brianho4489 is offline  
Old Apr 9, 2015, 11:28 pm
  #360  
 
Join Date: Nov 2012
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Posts: 3,092
Originally Posted by brianho4489
Which CX's lounge in HKG is the best lounge that a MPO Silver member could get access to?
You access any of the CX/KA lounges in HKG; the biggest two are the Wing next to gate 2/3 and the Bridge which is after gate 36 between the 40+ and 60+ gate concourses. The rest of the lounges are the Pier (next to gate 67), the Cabin (gate 25), and G16 (gate 16).
alphaod is offline  


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