Consolidated "ANA Booking Tool and UA MP Awards" Thread [Merged]
Jun 23, 2008, 7:25 am
#17
Join Date: Oct 2006
Location: DCA
Programs: Marriott Lifetime Titanium, United Silver
Posts: 575
create an account at: http://www.ana.co.jp/eng/.
then click on 'Award Reservation' after logging in.
then click on 'Award Reservation' after logging in.
Jun 24, 2008, 7:07 pm
#18
Join Date: Aug 2005
Posts: 15
Yesterday I called M&M for a flight request with QR, but the girli on the phone told me, that there is no availability for that flight...
Jun 24, 2008, 7:20 pm
#19
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,260
I love using the ANA tool, calling UA, giving specific dates and times and listening to the shocked response:
"Oh wow, this never happens. Mr. MileageAddict, the exact dates and flights you have chosen are available."
"Oh wow, this never happens. Mr. MileageAddict, the exact dates and flights you have chosen are available."
Jun 24, 2008, 7:22 pm
#20
Join Date: Nov 2003
Location: Internet
Posts: 865
Sorry to hear you didn't get the flight.
Jun 24, 2008, 7:33 pm
#21
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ UA /AF /DL /SQ /AA
Posts: 2,670
There should probably be a 'training' thread for the ANA GUI on FT, as the ANA mileage site is pretty confusing for newbs, and even for some of us regs. Not sure where it should be placed, but it might make sense to start a training thread or a FAQ for it. Who wants to volunteer (I'm too busy 
).
Will
).Will
Jun 24, 2008, 8:13 pm
#22
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,970
Jul 7, 2008, 9:00 pm
#23
Join Date: Jul 2005
Location: ORD
Posts: 177
ANA Tool not correct?
Anyone ever had a case where the ANA tool reflects award availability but the UA awards agent doesn't have see any availability?
I've been spending a lot of time searching various configurations on ANA assuming that one call would take care of it...
This is for JFK-MUC-OTP on LH, for what it's worth. Should I call back and assume that the agent I spoke with didn't know what he was doing?
I've been spending a lot of time searching various configurations on ANA assuming that one call would take care of it...
This is for JFK-MUC-OTP on LH, for what it's worth. Should I call back and assume that the agent I spoke with didn't know what he was doing?
Jul 7, 2008, 9:04 pm
#24
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,762
Anyone ever had a case where the ANA tool reflects award availability but the UA awards agent doesn't have see any availability?
I've been spending a lot of time searching various configurations on ANA assuming that one call would take care of it...
This is for JFK-MUC-OTP on LH, for what it's worth. Should I call back and assume that the agent I spoke with didn't know what he was doing?
I've been spending a lot of time searching various configurations on ANA assuming that one call would take care of it...
This is for JFK-MUC-OTP on LH, for what it's worth. Should I call back and assume that the agent I spoke with didn't know what he was doing?
Jul 7, 2008, 9:08 pm
#25
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,970
Jul 7, 2008, 9:12 pm
#26
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,762
Recommend you read up on that. Knowingly making a false statement ("LH hasn't released seats") is fraud. Promises of future performance without intending to perform on said promise ("Free award travel on Star Alliance partners!") is fraud.
Jul 7, 2008, 9:14 pm
#27
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,970
However they do offer free award travel on *A partners, just not every flight. How is this different than any other mileage program where there aren't award seats on each and every possible flight you could take?
Jul 7, 2008, 9:19 pm
#29
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,970
Don't get me wrong, I'm not trying to be a UA apologist on this... Starnet Filtering pisses me off too. I've luckily never been affected by it - though I've only taken one *A award flight (see a few posts up).
All I'm suggesting is that it's within UA's right to do so, just as it's within their right to not release every possible seat, even on their own flights, for award redemption.
All I'm suggesting is that it's within UA's right to do so, just as it's within their right to not release every possible seat, even on their own flights, for award redemption.
Jul 7, 2008, 9:20 pm
#30
Join Date: Jan 1999
Location: Too many
Programs: Lots
Posts: 5,762
Within their right, sure. But not disclosing it and blaming LH is, as I said, fraudulent. That's all I'm saying.