2011 Mileage Plus and OnePass elite program developments
#1141
FlyerTalk Evangelist




Join Date: Apr 2009
Location: Democratic People's Republic of the UK
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 21,925
I saw a recommendation in another post that I really like. Why not increase the mileage requirement of 1Ks to 150,000 BIS miles per year. That seems reasonable. I'm tired of these light 1Ks who fly 100,000 miles for $2,500 a year sitting next to me when I spend $25,000+ flying about 100 segments a year. It downgrades the experience. Let's make 1K real and get rid of the 100K flyers, they can fall into that 75K bracket. And it will make the million milers happy (those who use to be 2nd level for life...now third best, soon to be fourth, fifth and then nothing...
).
Anyway, I'm settling into the idea of 125 segments for 1K, so let's heat it up a bit and ask the mileage runners to put some real skin in the game before they put their feet on that incredible red carpet we've all grown to fancy.
).Anyway, I'm settling into the idea of 125 segments for 1K, so let's heat it up a bit and ask the mileage runners to put some real skin in the game before they put their feet on that incredible red carpet we've all grown to fancy.
I do have sympathy with the number of EQS that you now need though. I guess UA has done their homework on this one to try and drive extra revenue out of people like you, ie. they know that you will try and achieve the extra EQS. Perhaps the best reponse would be for those that rely on EQS to vote with their feet and go to other airlines rather than increasing the UA coffers.
#1142
Join Date: Jul 2005
Location: Portland, Oregon
Programs: Car seems to be the mode of transport these days. I do not miss all the travel
Posts: 237
2011 Mileage Plus and OnePass elite program developments
Someone said that some people can make 1K for around $ 2,500 - please tell me how to do that ? I spend considerably more than that ( my own dime ).
#1143
Join Date: Apr 2004
Location: IAD UA1K, Hilton Gold, Hyatt Diamond
Programs: Random acts of kindness and senseless beauty
Posts: 1,235
I saw a recommendation in another post that I really like. Why not increase the mileage requirement of 1Ks to 150,000 BIS miles per year. That seems reasonable. I'm tired of these light 1Ks who fly 100,000 miles for $2,500 a year sitting next to me when I spend $25,000+ flying about 100 segments a year. It downgrades the experience. Let's make 1K real and get rid of the 100K flyers, they can fall into that 75K bracket. And it will make the million milers happy (those who use to be 2nd level for life...now third best, soon to be fourth, fifth and then nothing...
).
Anyway, I'm settling into the idea of 125 segments for 1K, so let's heat it up a bit and ask the mileage runners to put some real skin in the game before they put their feet on that incredible red carpet we've all grown to fancy.
).Anyway, I'm settling into the idea of 125 segments for 1K, so let's heat it up a bit and ask the mileage runners to put some real skin in the game before they put their feet on that incredible red carpet we've all grown to fancy.
#1144
Moderator: Luxury Hotels and FlyerTalk Evangelist


Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,252
#1145
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,160
#1146
Join Date: Apr 2004
Location: IAD UA1K, Hilton Gold, Hyatt Diamond
Programs: Random acts of kindness and senseless beauty
Posts: 1,235
#1147
Join Date: Feb 2008
Location: ORD
Programs: Newly minted AA EXP Plat., disatisfied UA 1K, Marriott Silver & Hilton Gold
Posts: 704
I hope that we all stand up, as some are doing, and complain about changes that hurt our fellow FTers. Yes I realize UA is trying to squeeze a buck out of us, it's a market environment, it's business. But I'd ask that they first look internally and cut the fat and stupidity out of their operations before chopping benefits from their loyal fliers who are on the edge of jumping ship.
I've started to calm down a bit, and will likely stay with UA if they can somehow keep it within themselves to maintain status quo. I don't think AA is going to offer us their top status (although I hope they would). If that were the case I would likely jump ship. But I'm not thrilled earning top status on AA the hardway. All that said, if UA decides to eliminate E+, I am absolutely gone. I have another 15-20 years of flying ahead of me, and likely to be 100K or so most of those years (of course none of us really know that with certainty). I know it's not much, but I bet ther are more of me out there, and it is something UA should start factoring into their decisions.
#1148
Suspended
Join Date: Feb 2001
Location: LAX/SFO/ASE
Posts: 176
Crazy
10 year 1K LAX-SFO / LAX -ASE average LAX-ASE R/T for me $500 avg LAX-SFO for me $200 YET I am now having to fly an additional 20 segments while mileage 1K's remain at 100K.
I have tried to understand-just do not get it
I have tried to understand-just do not get it
#1149
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
There are several posters who claim to spend as little as $2500 - $3000. If you consider LGA-SFO-SYD is roughly 20k EQMs all it takes if 5 round-trips in the $600-$700 range to equal ~$3000. With vouchers and other certs you can bring that down even further.
#1150




Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,749
Check out this thread: http://www.flyertalk.com/forum/unite...+did+you+spend
There are several posters who claim to spend as little as $2500 - $3000. If you consider LGA-SFO-SYD is roughly 20k EQMs all it takes if 5 round-trips in the $600-$700 range to equal ~$3000. With vouchers and other certs you can bring that down even further.
There are several posters who claim to spend as little as $2500 - $3000. If you consider LGA-SFO-SYD is roughly 20k EQMs all it takes if 5 round-trips in the $600-$700 range to equal ~$3000. With vouchers and other certs you can bring that down even further.
So go ahead and game the system, if you can.
#1151


Join Date: Dec 2007
Location: SMF
Programs: UA 2.936 MM, 1K, HHonors Diamond
Posts: 115
1K Voice very busy these days
I just sent an e-mail to 1K Voice on an unrelated matter and received the following automated response:
"Normally, we respond to requests within 2 business days. Currently we are experiencing very high email volumes so there may be a delay in our response to you. We are currently responding to emails within 5 days.
We are doing everything possible to respond as soon as we can. We regret that our current volumes are not allowing us to meet the level of service you expect. We very much appreciate your patience during this time."
Well, unless United's operation performance has been sub par recently, they must be getting an earful from the 1Ks regarding the "program developments" that will "benefit" us and that Mr. Smisek keeps describing as changes "I think you will like" before each on board safety video.
I just cannot imagine that they'll stay put with so many outraged reactions coming to them through every single communication line. I wonder how long it will take before we get an update on this new FF program.
"Normally, we respond to requests within 2 business days. Currently we are experiencing very high email volumes so there may be a delay in our response to you. We are currently responding to emails within 5 days.
We are doing everything possible to respond as soon as we can. We regret that our current volumes are not allowing us to meet the level of service you expect. We very much appreciate your patience during this time."
Well, unless United's operation performance has been sub par recently, they must be getting an earful from the 1Ks regarding the "program developments" that will "benefit" us and that Mr. Smisek keeps describing as changes "I think you will like" before each on board safety video.
I just cannot imagine that they'll stay put with so many outraged reactions coming to them through every single communication line. I wonder how long it will take before we get an update on this new FF program.
#1152
Suspended
Join Date: Oct 2010
Location: JFK, LGA, PVG
Programs: UA 1K, ANA GM, HHonors Diamond, SPG Gold, UA RCC, CBP Global Entry
Posts: 423
ARE YOU READING THIS, UNITED PR?
#1153
Join Date: Feb 2008
Location: ORD
Programs: Newly minted AA EXP Plat., disatisfied UA 1K, Marriott Silver & Hilton Gold
Posts: 704
And here is a kicker... By rescinding the changes you'll probably come out better than any estimates you have for excluding folks flying under 120 segments. It comes down to Customer retention. The other programs give top elite status at 100 segments. If you move to 120 segments, your program becomes less desireable and you lose customers that bring you regular revenue.
Also note that AA is not following suit and boosting their segments up to 120 segments for the highest elite level. I suspect they saw the backlash here, some early converts and a few threads with over 50 people in just the UA FT forum looking to convert before we are even in to 2011.
The decision wasn't a good one, but you have a chance to say face and earn the loyalty of some good customers back. This is the time to act. Hesitation builds more resintment with your customers. Listen to the customers, act fast and make it right. You will benefit more from good decisions than bad (that's inteligent - huh?).
Also note that AA is not following suit and boosting their segments up to 120 segments for the highest elite level. I suspect they saw the backlash here, some early converts and a few threads with over 50 people in just the UA FT forum looking to convert before we are even in to 2011.
The decision wasn't a good one, but you have a chance to say face and earn the loyalty of some good customers back. This is the time to act. Hesitation builds more resintment with your customers. Listen to the customers, act fast and make it right. You will benefit more from good decisions than bad (that's inteligent - huh?).
Last edited by reddirt14; Nov 29, 2010 at 1:48 pm Reason: Mistyped...meant to say "...not following suit..."
#1154


Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,721
Did I miss something on the AA forum? While this may happen, I haven't sen any announcement of it. Are you speaking hypothetical, or is this the current case?
#1155




Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,749
You have not missed anything, as over at the dAArk side, Executive Platinum is still at 100 segments.

