Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > United Mileage Plus (Pre-Merger)
Reload this Page >

2011 Mileage Plus and OnePass elite program developments

Community
Wiki Posts
Search

2011 Mileage Plus and OnePass elite program developments

 
Thread Tools
 
Search this Thread
 
Old Nov 22, 2010 | 11:48 am
  #1066  
 
Join Date: May 2003
Location: Palm Desert CA, USA
Posts: 6
Another Unhappy Frequent Customer With the UN / CO Merger

Originally Posted by United PR
We want you to be among the first to know about today’s e-mail announcement of the Mileage Plus and OnePass elite program developments for 2011. Check out the updates here and see how the elite program updates benefit you.

In the coming year, you will begin to experience updates to your travel benefits and rewards as we integrate both frequent flyer programs. Throughout 2011, the two award-winning programs will continue to operate separately and we will roll-out a single world-class frequent flyer program in 2012.
As are many other business flyers on this forum, I am also a Million Mile Member of the Continental One Pass Program. My work associates are multi million mile members (the highest being at 4.5 Million Lifetime Miles). We have been loyal Continental customers since the 1980's, even through the drastic Continental "Lite" days. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill. At one time we thought that the OnePass Program was the best in the industry and now we feel that the OnePass/Mileage Plus/Star Alliance is the worse. I was lucky enough to sit with Gordon Bethune (former CEO of Continental) on a flight recently and expressed my opinions to him. Of course, he told me to be patient while all the quirks in the system were being worked out. We have been patient long enough and we have decided to take all of our travel business to another airline. Someday "customer loyalty" will be respected once again.
rlasorsa is offline  
Old Nov 22, 2010 | 11:59 am
  #1067  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: May 2005
Programs: United 1K 3MM
Posts: 393
Originally Posted by reddirt14
You guys need to face the facts. If you fly 1 million miles on United they don't care. They will probably give you 2 token CR-1s, if they feel like it, but that's it. Oh, I forgot, you will get credit card offers too. But they really don't care what business you gave them, they only care about how much you will be spending this year and next year. Your prior loyalty means nothing to United.

Once you understand that, you will be much happier. Realize that every flight to them doesn't mean anything once you've paid for it. You personally mean nothing to them. Don't expect anything from them. We will all be happy if we accept this.
Loyalty is one reason. However, there is a good business reason for status. The MM status (and beyond) is an incentive for those who HAVE NOT YET achieved that status to shoot for that milestone, instead of spreading their 200+K miles per year between 2 airlines. Right now I am shooting for 3MM, but only because I know what the benefits are (e.g. lifetime 1K) in doing so. Imagine United taking that away, or demoting 1K.....

1MM is a big step (upgrade and meal priority, lifetime 1P that is now being demoted, 2CR1 annually).
2MM is not much (RCC for life, an iPOD).
3MM is another big step (above).

****My suggestion for United: Lifetime miles are used as the tie-breaker for UDU, other upgrade priorities, standbys, meals, etc. This way, EVERYONE will have a reason to keep flying.
MMProfessor is offline  
Old Nov 22, 2010 | 12:00 pm
  #1068  
FlyerTalk Evangelist
Community Builder
Community Influencer
Active Streak: 30 Days
All eyes on you!
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,559
Originally Posted by fastair
I'd hardly call the highest level (based on frequency) of frequent flyer "The average Joe". To obtain the top tier in the pecking order, they are asking that (or 120k miles,) while "the average Joe" will most likely never even achieve the gold status.
Yikes! Typo or do you know something we haven't heard about yet?
notquiteaff is offline  
Old Nov 22, 2010 | 12:14 pm
  #1069  
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: May 2005
Programs: United 1K 3MM
Posts: 393
1 swu = 2 cr1

Sounds like we have the international travelers fighting the domestic travelers. That is good reason for United to tinker with both - to our detriment. Since there is some consensus that 1 SWU = 2 CR1 (CC, cost of domestic vs. international tickets, mileage upgraded), why not adopt the following scheme:

*Instead of 6 SWU for reaching 1K, one can CHOOSE any combination of [nSWU + 2x(6-n)CR1] where n = 0 to 6.
*At the 75K level and every 25K miles beyond that, CHOOSE either 2 CR1 or 1 SWU.
*At the 150K level and every 50 K miles beyond that, CHOOSE either 2 SWU or 4 CR1

This is no different from the proposed changes in 2012, except for rubber stamping the conversion factor between SWU and CR1. CC will go out of business. Besides, United already has the "elite choice" mechanism for doing this.

Last edited by MMProfessor; Nov 22, 2010 at 12:18 pm Reason: typo
MMProfessor is offline  
Old Nov 22, 2010 | 12:15 pm
  #1070  
In memoriam
 
Join Date: Mar 2000
Location: IAD, BOS, PVD
Programs: UA, US, AS, Marriott, Radisson, Hilton
Posts: 7,203
Originally Posted by weero
I shall just halt crediting to MP near the 95K mark to save my SWUs
My thought exactly.
violist is offline  
Old Nov 22, 2010 | 12:18 pm
  #1071  
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 62,528
No it isn't.
uastarflyer is offline  
Old Nov 22, 2010 | 12:38 pm
  #1072  
FlyerTalk Evangelist
30 Nights
30 Countries Visited
1M
20 Years on Site
 
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,859
. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill
Welcome to FT!

BUT, What are you talking about? Benefits such as economy plus? upgrade reciprocity? CO's program has been diluted significantly with CO (not UA's) policies. Hopefully CO will be saved by United....

And incidentally, I think they should switch to a more flexible reward plan for the 75k+ elites.

They can do "Elite choice points" and you get 4 when you hit 75k, and 24 when you hit 100k.
2 points/CR-1, 4 per SWU(6 points for a SWU valid on all fares...), 1 = RCC onetime pass, 8=1 year/RCC, 16 points = premier nomination, stuff like that....

And another 4 points for every 25k you get above 100k. That would allow people to concentrate the benefits that apply to their flying patterns.

Last edited by iluv2fly; Nov 22, 2010 at 1:30 pm Reason: merge
entropy is offline  
Old Nov 22, 2010 | 12:52 pm
  #1073  
 
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
Originally Posted by mre5765
That's because you have no plan for incorporating elite qualification on *A non-UA/non-CO carriers.

Both Mike and I mentioned that EQMs could be based on fare class, which would solve the issue of flying non COUA carriers that are partners, and you soundly rejected that idea, (though I mentioned that there would be protests). Hence your idea is DOA and very bad. You appear to have undisclosed issues with *A. The rest of us prefer to leverage COUA's partnerships with other carriers to get us to places COUA will never be able to. As someone who spends about $25K per year on *A flights, COUA and otherwise, I'd be happy to make 1K that way.
So you agree that a revenue-based program makes sense but because *I*, personally, in one online posting have not figured out all the minutea surrounding revenue sharing among *A partners you reject it?

I'm sure there is a way to equitably attribute $$ spent on partners towards a revenue-based program - I don't know what the right balance is... but the larger point still stands that a revenue-based model is inherently more fair than an arbitrary mileage/segments-based one.
mrswirl is offline  
Old Nov 22, 2010 | 2:00 pm
  #1074  
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,721
Originally Posted by notquiteaff
Yikes! Typo or do you know something we haven't heard about yet?
Yes, typo. So used to typing 120 EQS, that I did it for miles. Thnx for correcting
fastair is offline  
Old Nov 22, 2010 | 2:36 pm
  #1075  
In Memoriam
 
Join Date: Mar 2008
Location: BUR/LAX
Programs: UA 1K, RCC; AA EXP; HH Diamond; CC Gold
Posts: 693
Originally Posted by rlasorsa
As are many other business flyers on this forum, I am also a Million Mile Member of the Continental One Pass Program. My work associates are multi million mile members (the highest being at 4.5 Million Lifetime Miles). We have been loyal Continental customers since the 1980's, even through the drastic Continental "Lite" days. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill. At one time we thought that the OnePass Program was the best in the industry and now we feel that the OnePass/Mileage Plus/Star Alliance is the worse. I was lucky enough to sit with Gordon Bethune (former CEO of Continental) on a flight recently and expressed my opinions to him. Of course, he told me to be patient while all the quirks in the system were being worked out. We have been patient long enough and we have decided to take all of our travel business to another airline. Someday "customer loyalty" will be respected once again.
Wow... hello long time lurker!
UNITED863 is offline  
Old Nov 22, 2010 | 4:10 pm
  #1076  
All eyes on you!
20 Years on Site
 
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 592
Originally Posted by UNITED863
Wow... hello long time lurker!
Wow! Having followed this thread faithfully thru 60+ pages I'd also like say WELCOME to CO lurkers in the UA thread.

Next step will be to see when FT will officially merge UA and CO forums?
lainys is offline  
Old Nov 22, 2010 | 4:18 pm
  #1077  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436
Originally Posted by UA1K4EVER


This is a non sequitur because I do need the SWUs whereas I could not care less for the CR1s that are being "redistributed" -- remember: I lose them, anyway. I hope the difference is clear...

Unless things are put into each individual's context and analyzed as such, some of the complaints seem to me as complaints for the sake of complaining...
So it's about what *you* need.

As a resident of fly over country, I rarely due TCONs, but when I do, the thought of doing them in E+ makes me cringe. I empathize with the bi-coastal 1K.

Originally Posted by UA1K4EVER
http://www.united.com/page/article/1,,53656,00.html

CR1 becomes URU but UDU stays UDU.

In fact, it makes sense... Confirmed Regional (CR1) upgrades have become Unlimited Regional upgrades because you can earn as many as you can afford!!
So SWU becomes USWU?

Originally Posted by mrswirl
So you agree that a revenue-based program makes sense but because *I*, personally, in one online posting have not figured out all the minutea surrounding revenue sharing among *A partners you reject it? .
I reject not accounting for *A, which was your solution. If you've re-thought that, then, peace. ^
mre5765 is offline  
Old Nov 22, 2010 | 6:29 pm
  #1078  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Posts: 12,375
Originally Posted by UA1K4EVER


This is a non sequitur because I do need the SWUs whereas I could not care less for the CR1s that are being "redistributed" -- remember: I lose them, anyway. I hope the difference is clear...

Unless things are put into each individual's context and analyzed as such, some of the complaints seem to me as complaints for the sake of complaining...

You're new to FT so you probably don't realize we mostly behave more like a community rather than self-interested individuals. We support each other even though UA/MP's reductions in benefits might not affect us personally. We have gained quite a few benefits and turned back a large number of UA/MP's mistakes and attempted changes over the past ~ 12 years by acting as a community. I understand that UA/MP might not like this; they'd probably prefer we adopted your attitude.


Originally Posted by UA1K4EVER
I still have 2 SWUs that will be expiring in Feb 2011, so I will burn those on a p.s. flight as I happen to have a business trip to SFO from JFK in Feb.
Thanks to FT efforts (I think, I honestly forget how this benefit came about) you can extend one of those SWU's to April 30, 2011 and then use one of your otherwise 'useless' CR-1's.
transpac is offline  
Old Nov 22, 2010 | 7:14 pm
  #1079  
Suspended
 
Join Date: Oct 2010
Location: JFK, LGA, PVG
Programs: UA 1K, ANA GM, HHonors Diamond, SPG Gold, UA RCC, CBP Global Entry
Posts: 423
Originally Posted by transpac
You're new to FT so you probably don't realize we mostly behave more like a community rather than self-interested individuals. We support each other even though UA/MP's reductions in benefits might not affect us personally. We have gained quite a few benefits and turned back a large number of UA/MP's mistakes and attempted changes over the past ~ 12 years by acting as a community. I understand that UA/MP might not like this; they'd probably prefer we adopted your attitude.
I actually thought I was the selfless one, saying that I did not mind "sharing" some of those CR1s that were being wasted on me...


Originally Posted by transpac
Thanks to FT efforts (I think, I honestly forget how this benefit came about) you can extend one of those SWU's to April 30, 2011 and then use one of your otherwise 'useless' CR-1's.
Now, this would be a nice thing to know how to accomplish! Is there official info anywhere on how I could breathe life back into expiring SWUs by "trading in" CR1s? ^ That would be way too cool!
UA1K4EVER is offline  
Old Nov 22, 2010 | 7:20 pm
  #1080  
FlyerTalk Evangelist
 
Join Date: Sep 1999
Posts: 12,375
Originally Posted by UA1K4EVER
Now, this would be a nice thing to know how to accomplish! Is there official info anywhere on how I could breathe life back into expiring SWUs by "trading in" CR1s? ^ That would be way too cool!

For the past 3 or 4 years MP has extended the expiration of one (1) SWU expiring in Jan. (and presumably Feb and Mar) to April 30. You have to have re-qualified for 1K, then call MP and request the extension. (You do not trade-in CR-1's for this benefit.)

Link


Originally Posted by UA1K4EVER
I actually thought I was the selfless one, saying that I did not mind "sharing" some of those CR1s that were being wasted on me...
You could of course give your CR-1's away to family, friends, colleagues, staff, customers which is more of a personal sharing experience. This way you wouldn't have to rely on UA/MP to do the sharing.

Last edited by transpac; Nov 22, 2010 at 7:26 pm
transpac is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.