2011 Mileage Plus and OnePass elite program developments
#1066
Join Date: May 2003
Location: Palm Desert CA, USA
Posts: 6
Another Unhappy Frequent Customer With the UN / CO Merger
We want you to be among the first to know about today’s e-mail announcement of the Mileage Plus and OnePass elite program developments for 2011. Check out the updates here and see how the elite program updates benefit you.
In the coming year, you will begin to experience updates to your travel benefits and rewards as we integrate both frequent flyer programs. Throughout 2011, the two award-winning programs will continue to operate separately and we will roll-out a single world-class frequent flyer program in 2012.
In the coming year, you will begin to experience updates to your travel benefits and rewards as we integrate both frequent flyer programs. Throughout 2011, the two award-winning programs will continue to operate separately and we will roll-out a single world-class frequent flyer program in 2012.
#1067




Join Date: May 2005
Programs: United 1K 3MM
Posts: 393
You guys need to face the facts. If you fly 1 million miles on United they don't care. They will probably give you 2 token CR-1s, if they feel like it, but that's it. Oh, I forgot, you will get credit card offers too. But they really don't care what business you gave them, they only care about how much you will be spending this year and next year. Your prior loyalty means nothing to United.
Once you understand that, you will be much happier. Realize that every flight to them doesn't mean anything once you've paid for it. You personally mean nothing to them. Don't expect anything from them. We will all be happy if we accept this.
Once you understand that, you will be much happier. Realize that every flight to them doesn't mean anything once you've paid for it. You personally mean nothing to them. Don't expect anything from them. We will all be happy if we accept this.
1MM is a big step (upgrade and meal priority, lifetime 1P that is now being demoted, 2CR1 annually).
2MM is not much (RCC for life, an iPOD).
3MM is another big step (above).
****My suggestion for United: Lifetime miles are used as the tie-breaker for UDU, other upgrade priorities, standbys, meals, etc. This way, EVERYONE will have a reason to keep flying.
#1068
FlyerTalk Evangelist




Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,559
#1069




Join Date: May 2005
Programs: United 1K 3MM
Posts: 393
1 swu = 2 cr1
Sounds like we have the international travelers fighting the domestic travelers. That is good reason for United to tinker with both - to our detriment. Since there is some consensus that 1 SWU = 2 CR1 (CC, cost of domestic vs. international tickets, mileage upgraded), why not adopt the following scheme:
*Instead of 6 SWU for reaching 1K, one can CHOOSE any combination of [nSWU + 2x(6-n)CR1] where n = 0 to 6.
*At the 75K level and every 25K miles beyond that, CHOOSE either 2 CR1 or 1 SWU.
*At the 150K level and every 50 K miles beyond that, CHOOSE either 2 SWU or 4 CR1
This is no different from the proposed changes in 2012, except for rubber stamping the conversion factor between SWU and CR1. CC will go out of business. Besides, United already has the "elite choice" mechanism for doing this.
*Instead of 6 SWU for reaching 1K, one can CHOOSE any combination of [nSWU + 2x(6-n)CR1] where n = 0 to 6.
*At the 75K level and every 25K miles beyond that, CHOOSE either 2 CR1 or 1 SWU.
*At the 150K level and every 50 K miles beyond that, CHOOSE either 2 SWU or 4 CR1
This is no different from the proposed changes in 2012, except for rubber stamping the conversion factor between SWU and CR1. CC will go out of business. Besides, United already has the "elite choice" mechanism for doing this.
Last edited by MMProfessor; Nov 22, 2010 at 12:18 pm Reason: typo
#1070
In memoriam
Join Date: Mar 2000
Location: IAD, BOS, PVD
Programs: UA, US, AS, Marriott, Radisson, Hilton
Posts: 7,203
#1071
A FlyerTalk Posting Legend




Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 62,528
No it isn't.
#1072
FlyerTalk Evangelist




Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,859
. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill
BUT, What are you talking about? Benefits such as economy plus? upgrade reciprocity? CO's program has been diluted significantly with CO (not UA's) policies. Hopefully CO will be saved by United....
And incidentally, I think they should switch to a more flexible reward plan for the 75k+ elites.
They can do "Elite choice points" and you get 4 when you hit 75k, and 24 when you hit 100k.
2 points/CR-1, 4 per SWU(6 points for a SWU valid on all fares...), 1 = RCC onetime pass, 8=1 year/RCC, 16 points = premier nomination, stuff like that....
And another 4 points for every 25k you get above 100k. That would allow people to concentrate the benefits that apply to their flying patterns.
Last edited by iluv2fly; Nov 22, 2010 at 1:30 pm Reason: merge
#1073
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
That's because you have no plan for incorporating elite qualification on *A non-UA/non-CO carriers.
Both Mike and I mentioned that EQMs could be based on fare class, which would solve the issue of flying non COUA carriers that are partners, and you soundly rejected that idea, (though I mentioned that there would be protests). Hence your idea is DOA and very bad. You appear to have undisclosed issues with *A. The rest of us prefer to leverage COUA's partnerships with other carriers to get us to places COUA will never be able to. As someone who spends about $25K per year on *A flights, COUA and otherwise, I'd be happy to make 1K that way.
Both Mike and I mentioned that EQMs could be based on fare class, which would solve the issue of flying non COUA carriers that are partners, and you soundly rejected that idea, (though I mentioned that there would be protests). Hence your idea is DOA and very bad. You appear to have undisclosed issues with *A. The rest of us prefer to leverage COUA's partnerships with other carriers to get us to places COUA will never be able to. As someone who spends about $25K per year on *A flights, COUA and otherwise, I'd be happy to make 1K that way.

I'm sure there is a way to equitably attribute $$ spent on partners towards a revenue-based program - I don't know what the right balance is... but the larger point still stands that a revenue-based model is inherently more fair than an arbitrary mileage/segments-based one.
#1074


Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,721
#1075
In Memoriam
Join Date: Mar 2008
Location: BUR/LAX
Programs: UA 1K, RCC; AA EXP; HH Diamond; CC Gold
Posts: 693
As are many other business flyers on this forum, I am also a Million Mile Member of the Continental One Pass Program. My work associates are multi million mile members (the highest being at 4.5 Million Lifetime Miles). We have been loyal Continental customers since the 1980's, even through the drastic Continental "Lite" days. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill. At one time we thought that the OnePass Program was the best in the industry and now we feel that the OnePass/Mileage Plus/Star Alliance is the worse. I was lucky enough to sit with Gordon Bethune (former CEO of Continental) on a flight recently and expressed my opinions to him. Of course, he told me to be patient while all the quirks in the system were being worked out. We have been patient long enough and we have decided to take all of our travel business to another airline. Someday "customer loyalty" will be respected once again.
#1076


Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 592
#1077
FlyerTalk Evangelist




Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436

This is a non sequitur because I do need the SWUs whereas I could not care less for the CR1s that are being "redistributed" -- remember: I lose them, anyway. I hope the difference is clear...
Unless things are put into each individual's context and analyzed as such, some of the complaints seem to me as complaints for the sake of complaining...

As a resident of fly over country, I rarely due TCONs, but when I do, the thought of doing them in E+ makes me cringe. I empathize with the bi-coastal 1K.
http://www.united.com/page/article/1,,53656,00.html
CR1 becomes URU but UDU stays UDU.
In fact, it makes sense... Confirmed Regional (CR1) upgrades have become Unlimited Regional upgrades because you can earn as many as you can afford!!
CR1 becomes URU but UDU stays UDU.
In fact, it makes sense... Confirmed Regional (CR1) upgrades have become Unlimited Regional upgrades because you can earn as many as you can afford!!

I reject not accounting for *A, which was your solution. If you've re-thought that, then, peace. ^
#1078
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375

This is a non sequitur because I do need the SWUs whereas I could not care less for the CR1s that are being "redistributed" -- remember: I lose them, anyway. I hope the difference is clear...
Unless things are put into each individual's context and analyzed as such, some of the complaints seem to me as complaints for the sake of complaining...
You're new to FT so you probably don't realize we mostly behave more like a community rather than self-interested individuals. We support each other even though UA/MP's reductions in benefits might not affect us personally. We have gained quite a few benefits and turned back a large number of UA/MP's mistakes and attempted changes over the past ~ 12 years by acting as a community. I understand that UA/MP might not like this; they'd probably prefer we adopted your attitude.
Thanks to FT efforts (I think, I honestly forget how this benefit came about) you can extend one of those SWU's to April 30, 2011 and then use one of your otherwise 'useless' CR-1's.
#1079
Suspended
Join Date: Oct 2010
Location: JFK, LGA, PVG
Programs: UA 1K, ANA GM, HHonors Diamond, SPG Gold, UA RCC, CBP Global Entry
Posts: 423
You're new to FT so you probably don't realize we mostly behave more like a community rather than self-interested individuals. We support each other even though UA/MP's reductions in benefits might not affect us personally. We have gained quite a few benefits and turned back a large number of UA/MP's mistakes and attempted changes over the past ~ 12 years by acting as a community. I understand that UA/MP might not like this; they'd probably prefer we adopted your attitude.
Now, this would be a nice thing to know how to accomplish! Is there official info anywhere on how I could breathe life back into expiring SWUs by "trading in" CR1s? ^ That would be way too cool!
#1080
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375
For the past 3 or 4 years MP has extended the expiration of one (1) SWU expiring in Jan. (and presumably Feb and Mar) to April 30. You have to have re-qualified for 1K, then call MP and request the extension. (You do not trade-in CR-1's for this benefit.)
Link
You could of course give your CR-1's away to family, friends, colleagues, staff, customers which is more of a personal sharing experience. This way you wouldn't have to rely on UA/MP to do the sharing.
Last edited by transpac; Nov 22, 2010 at 7:26 pm

