Originally Posted by
United PR
We want you to be among the first to know about today’s e-mail announcement of the Mileage Plus and OnePass elite program developments for 2011. Check out the updates
here and see how the elite program updates benefit you.
In the coming year, you will begin to experience updates to your travel benefits and rewards as we integrate both frequent flyer programs. Throughout 2011, the two award-winning programs will continue to operate separately and we will roll-out a single world-class frequent flyer program in 2012.
As are many other business flyers on this forum, I am also a Million Mile Member of the Continental One Pass Program. My work associates are multi million mile members (the highest being at 4.5 Million Lifetime Miles). We have been loyal Continental customers since the 1980's, even through the drastic Continental "Lite" days. Over the last 18 months, the One Pass Frequent Flyer Program at Continental and the "so called" benefits with United have, in our opinion, gone tremendously downhill. At one time we thought that the OnePass Program was the best in the industry and now we feel that the OnePass/Mileage Plus/Star Alliance is the worse. I was lucky enough to sit with Gordon Bethune (former CEO of Continental) on a flight recently and expressed my opinions to him. Of course, he told me to be patient while all the quirks in the system were being worked out. We have been patient long enough and we have decided to take all of our travel business to another airline. Someday "customer loyalty" will be respected once again.