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-   -   2011 Mileage Plus and OnePass elite program developments (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1148667-2011-mileage-plus-onepass-elite-program-developments.html)

mh3265a Nov 16, 2010 1:46 pm


Originally Posted by flyinbob (Post 15159715)
I'm not going back over 340+ posts to see, but can I assume United PR has run for cover and not been heard from since this trash was released?

Correct although one could hope that they're just absorbing all comments and may make adjustments later on?!?! One can hope!

RichardInSF Nov 16, 2010 1:46 pm


Originally Posted by LarkSFO (Post 15157568)
I know there is a thanksgiving thread on UA out there, but this pertains to their announcement today.

Background: I am a newly minted 1K. I am wearing rose tinted glasses. I am not an elitist, but I did stay at a Holiday Inn Express last night....

The upsides:

You point out that you are new, so let's take these one at a time:


1) Immediate granting of SWU's is good! Currently, SWU's all expire at the same time, so there is a big end of year rush to use them. Leading to a complete lack of availability. Leading to people complaining about buying a more expensive upgradable fare but never getting the SWU. By evening out the expiration dates over the entire calendar year, availability will increase.
Maybe in 2012, but it isn't good in 2011, because we will still have 6 SWU's to work through. And you should note that for the entire year of 2010, NOT just the end of the year, it's been virtually impossible to confirm an international SWU upgrade from Y to C (the only one that matters) in advance. Despite doing virtually as much international travel in 2010 as in 2009, I am going to end up with 4 unused SWU's.

If availability is zero for, say, an entire month or even 3 months -- as it is for many international non-stop routes out of SFO -- there will be no increase in availability.


2) 120 EQS to qualify 1K: Bravo! Great move UA! You had diluted 1K, and are now trying to make it more of an elite / exclusive club. Thank you.
I think many would say that the elimination of DEQM promotions in 2010 would more than achieve this goal, without going even further to punish 1k's who qualify on segments.


3) 75K is better than 50K and worse than 100K - This is also a good thing for 1K's - people who actually travel BIS 100K plus miles per year. You are clearly identified as the top rung for any upgrade benefits.
First of all, 1k is nowhere near the top rung. As you watch all your upgrades going to people who are GS or who pay $50 extra, you'll soon realize that. A cheap red carpet does not make one top rung! Finally, on the two domestic routes where upgrades really matter: SFO/LAX-JFK, there are no upgrades on demand.

Secondly, 75k is WAY worse than 10k, which is what we used to have to fly to get regional upgrades. That is the proper comparison.


4) Corollary to # 3 - This is also good for 75K BIS fliers (which is probably what I will shoot for if today's announcement is permanent). You only have GS and 1K ahead of you, and are clearly identified as 'above' a 50K flier.
Maybe in 2012 when it goes into effect. Having 1k and GS ahead of you (along with all the folks who paid to upgrade) is no small bucket of people, as you will soon realize.


5) CR 1's: Again, for the passenger that adds to UA's bottom line, this change is OK. For those who achieve 1K by spending $3412 and sleeping in airports: Sorry!

6) Thank you UA for NOT offering DEQM in 2010! I do believe (without anything but anecdotal evidence) that there will be fewer 1K's next year, and that we will truly feel like UA appreciates us due to our loyalty to them.

7) Adios - Goodbye to all of you former UA loyalists who now claim to investigate allegiance to Delta or AA (or Southwest). I wish you luck, and I am glad you will no longer be competing for my benefits. If you love it over there, please let us know because we are not closing the door on any options. :)....
This is redoing previous points, so I'll not comment here.

Thanks for the contribution, I guess we'll have to see who votes with their feet. As one of those international flyers that UA claims to value so much, if I'm paying for business, I'm now choosing based on non-elite status factors. But then I was planning on doing that before, the removal of upgrade possibilities on ps flights (which is a big consequence of this action) only cements in my mind the correctness of my earlier decision.

entropy Nov 16, 2010 1:51 pm

The "Best of Both Worlds"...

http://www.locutus.no/images/LocutusOfBorg.jpg

Perhaps Jeff should change his speech to "I am Jeff Smisek of Borg, your frequent flyer program as you know it, is over. Under the Borg there are no 1Ks, only drones. Resistance is futile!"

tods27 Nov 16, 2010 1:52 pm


Originally Posted by uastarflyer (Post 15158466)
Correct, and this further proves what I've suspected in other threads - CO is small-time, smallball management. They are fixated by a domestic travel lens, while UA is very much a worldwide international airline. Nickel-diming EQS instead of seeking ways of using their international route network to greater advantage.

Reducing perks for high-mile travelers will only encourage folks to book away on high-mile travel itineraries.

The fact CO now has inspired folks to even window-shopping the competition for their next transpac is a poor result.

The 75K new pseudo elite level is too cute by a half, another silly nod to COs "legacy", a disastrous mistake.

I would disagree. Changing the 1K level to 120 EQS is certainly not a "domestic travel lens". If anything, it's the opposite. Want 1K, don't fly a bunch of domestic short hops.

I agree on the 75K pseudo elite level being a nod to COs flyers.


Originally Posted by gengar (Post 15158522)
I don't see it that way, as I look at the introduction of the 75k tier as a serious devaluation to the lifetime 1P benefit for MMFs (at least those who don't qualify for a 75k+ tier). Of course, this could be easily rectified by giving MMFs lifetime 75k tier. Either way, I'm surprised only 4-5 people so far in this thread have even mentioned the devaluation of benefits for MMFs.

That is because they haven't said anything about the MMF benefits. You are making an assumption about what they will do.

prestonh Nov 16, 2010 1:52 pm

This is a mixed bag for me. UDU's fill-in quite a bit of the short-haul gap for me but the short-haul F product on UA is pretty much bare-bones. One thing I learned about UDU's is that if I don't buy my ticket before the 100-hour window, the chance of my upgrade clearing, even with many F seats available, puts me at 1-6 this year. The other part that I don't know how to evaluate yet is that there is no DEQM. Combined with the 50% cut or more in CR1's and likely the loss of both DEQM-qualifed 1K's AND the inflation of upgrade instruments earned as a result, my UG success rate has been somewhat disappointing for both transcons and short-hauls. I think the combination will both open up more UDU inventory and enable some of the companion UG's to clear, offsetting some of the CR-1 losses.

I'm not happy with the loss of the CR1's but I'm also not at all happy with the results of DEQM's. If it doesn't equalize some in 2011, I'll look elsewhere. The loss of E+ would be the final straw which I am bracing myself for after the spin of today's announcement.

notquiteaff Nov 16, 2010 1:57 pm


Originally Posted by flyinbob (Post 15159715)
I'm not going back over 340+ posts to see, but can I assume United PR has run for cover and not been heard from since this trash was released?

No need to go over them. Just look at

http://www.flyertalk.com/forum/misc....sted&t=1148667

to see who posted how often. Search for "United PR" and you'll see just one post. But clearly they got an ear full in return.

bmvaughn Nov 16, 2010 1:59 pm

I still say that the biggest erosion of benefits for renewal 1Ks is having SWU deposited once you hit 1K and having them expire 12 months later. CR-1s are bad, this is worse.

nmenaker Nov 16, 2010 1:59 pm

love it
 

Originally Posted by notquiteaff (Post 15159976)
No need to go over them. Just look at

http://www.flyertalk.com/forum/misc....sted&t=1148667

to see who posted how often. Search for "United PR" and you'll see just one post. But clearly they got an ear full in return.

I LOVE this search link, never knew it was there. I imagine one can simple insert the THREAD ID in at the end?

sbm12 Nov 16, 2010 2:00 pm


Originally Posted by notquiteaff (Post 15159352)
You could probably just pick one now and post all your flight-based EQMs to that and achieve the same. Where this might be useful is non-flight-based EQMs (such as Choices, Chase VISA EQMs, ...)

There are still a few small earnings differences in various programs. If I were flying TATL on LH in a low fare bucket I'd credit to UA, for example, to get the best value for those points once the programs combine.


Originally Posted by SkiAdcock (Post 15159596)
Actually that would be flown more miles, not necessarily given more revenue. There's a difference ;)

So elite programs should be completely revenue based, right? After all, that's what really deserves to be rewarded. The profit generated, not the total number of miles flown, is what the airlines really want to reward.

But they don't, for various reasons. Instead they approximate based on miles and segments flown. It isn't perfect but it works pretty well most of the time.

Originally Posted by nmenaker (Post 15160018)
I LOVE this search link, never knew it was there.

Just click on the number of replies in the forum index page to get it for any particular thread.

garykung Nov 16, 2010 2:03 pm


Originally Posted by koroleon (Post 15159198)
Not bad.

You think too good.

Yes. They allow combined EQM and EQS. But the thing is only a small portion of people is both UA and CO elite, which they can enjoy benefits from both sides.

For instance, you are UA elite (but not CO). You will not use your CO OP GM account for flying because you will not get UDU as well as RDM bonus...

So what is the good thing about it?

WineCountryUA Nov 16, 2010 2:04 pm

Interesting set of reactions on the CR1s

UA/CO 75K-99.999K flyers get CR1 (they probably consider this a plus)

UA/CO flyers >150K get more CR1s than before (If they can use all of them then likely to consider as a plus)

CO flyers now get CR1s -- assume they will consider that a plus

CR1 earning is back to YTD not quarterly approach -- seasonal flyers will probably consider that a plus

So the problem group is UA 100K-124.999, 125K-149.999K which will get 4 or 2 less CR1s respectively

This donut group (of which I belong) has not done as well but others have gain benefits in this realignment. Not what i would call a total disaster (end of the world).

Also for those that keep talking about a total CO takeover. Seems like the plan coming forward (CR1s, SWU on w or higher fares, ... ) has mostly an UA feel. The benies at 75K seems to be approach to keep the CO Plats happier. Pretty much what I would expect in a merger, a little of this, a little of that, some individual changes but overall a much more MP feel.

tkflyer Nov 16, 2010 2:04 pm

No one has appeared to spot the obvious strategy. They will just reduce or do away with EQM on lower fares codes.

Nothing for the cheapskates!

SFOSpiff Nov 16, 2010 2:09 pm


Originally Posted by entropy (Post 15155354)
The CR-1 change is a serious problem. If its for every 25k EQM earned while 1P Plat or 1K then its fine, but as written, its 75k 100k, 125k ... which of course makes it hard to earn them in jan-april.

It sounds like it's only every 25k if you're already 1P Plat or higher that year.

This is a serious slap in the face for those of us who made 1K for the first time this year. Look at the old rules (6+ months ago):

- earn 2 CR-1's by flying 10k miles per quarter, even if it's the quarter you make 1K and you flew before you made 1K
- the next full year, earn 2 CR-1's every quarter you fly 10k miles

Under those rules, I could have earned 2 CR-1s this quarter and up to 8 more next year by flying a total of 40k miles. Now, I have to fly 75k next year to earn ANY. I went from up to 10 to 0.

Combine that with increasingly worthless SWUs and the fact that E+ and UDU are going to be harder to get on UA metal now that CO elites are folded in, and this just makes it all a complete waste.

AFJon Nov 16, 2010 2:12 pm

It's pretty much a gut punch to me since I make 1K on EQS this year...and I guess so much for CR1's, at least in my case. If my travel pattern next year was the same I'd end up a 1P+ :td:

mechteach Nov 16, 2010 2:13 pm


Originally Posted by sbm12 (Post 15159149)
Agreed.

Whoa, whoa, whoa! Did you and channa really just agree on something?!? ;)


Originally Posted by SkiAdcock (Post 15159317)
For those who have said you're happy w/ 1P for life due to MM, we have no idea if that's actually going to be the case. We could get dropped to Silver, which would really suck because unlike CO, our 1MM was based on BIS, not BIS, cc spend, etc. And unless you're doing 75K, you're now 1P- for life if by chance they do keep the 1P.

I thought that AA was the only one that counted CC spend. Is the same really true for CO as well?

Also, I agree with the other posters who say that they use CR-1s for some transcons and mid cons as well. It is very nice to have the assurance of a CR-1 when you are on an A319 at a busy time on a popular route.


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