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-   United Mileage Plus (Pre-Merger) (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger-504/)
-   -   2011 Mileage Plus and OnePass elite program developments (https://www.flyertalk.com/forum/united-mileage-plus-pre-merger/1148667-2011-mileage-plus-onepass-elite-program-developments.html)

sjlin0121 Nov 16, 2010 10:43 am

I am a segment flyer and will lose the most.
I have earned 2011 1K, so in previous MP program if I can fly 100 EQS and at least 10000 EQM each quarter in 2011 I can get 6 SWUs and 8 CR1s.
Now I can only get 2 CR1s. :td::td::td::td::td:

LilZeppelin Nov 16, 2010 10:44 am


Originally Posted by fastair (Post 15157018)
Just remember, that you are not a representative sample of "elite" flyers, but are an educated, self serving (not that there is anything wrong with that, our economic system is based on that kind of behavior) group who does, as a whole, the least to get the most..

Would you say that Global Services are most representative of typical elites - spend least personal money, get most personal benefits?

hjensen79 Nov 16, 2010 10:45 am


Originally Posted by thecowe (Post 15156137)
This is quite possibly the worst move for loyal domestic flyers. Average 1 trip a week and still not a sniff for 1K. We put up with glorified tin can RJ's for 3+ hour flights, deal with outdoor boarding, and mile walks to F gates at ORD and DEN. Thank you for the devaluation.

Right there with you - this is going to be a hard one to adjust to.

Seems like the new UA is aligning itself with Delta - soon, if we are lucky, by 2012 we will have Plus-pesos where SWUs and Miles will be impossible to redeem.

As mentioned in this thread already we need to let United know how we feel about the changes.

fastair Nov 16, 2010 10:45 am


Originally Posted by dalston (Post 15156932)
Hmmmm. The CR-1 is a retrograde step (albeit a small one) towards further rewarding EQM rather than revenue. After a certain point, EQM and profit just don't correlate that well. More power to the serious mileage runners who may end up doing OK out of this, but doesn't the new company want to reward those spending $20-30k to achieve 100k EQM more than someone who might spend $7k to get 150k EQM?

And its not as if CR-1s are valuable enogh that they are going to be much of an incentive to reach the next EQM threshold...

Agree and disagree. Yield and RASM which are the 2 metrics used mostly are based on mileage, not on segments. DIrect flying for the same fare nets a higher yield than connecting flying for the same fare. While mileage and revenue have a very loose correlation (unless yield not a variable but a constant, in which case, there is a direct relationship,) segments to revenue is a far looser one. Point to point fares, segments is better than mileage as yield is usually higher this way, but connecting (or running) dilutes the $ per ASM.

Low fare segment running to achieve status is not that difficult, and other that filling unused seats (reducing spoilage at low, but still some income) at low profit fares, isn't really systemically profitable for a carrier. Direct, and high yield if possible traveling nets close to the same miles as segment running at a vastly reduced segment number, for the same $$...that behavior is in the interest of a carrier...to utilize the seats in a way that maximizes revenue. The empty seats now made of the NYC-IAD-CLE-ORD-XNA-IAH-TUS-DEN-SFO-LAX-SAN run will maybe be filled with a NYC-LAX-SAN run, the artificial demand for all the other legs will be gone, and the schedulers can reallocate those aircraft to routes where real demand exists. Remember 6 months ago when routing rules were made stricter? Same concept.

Always Flyin Nov 16, 2010 10:47 am

Thanks United (oops, I mean Continental)!

I'm excited about these changes.

Why? I hate flying your third-rate airline. I only fly you the minimum I have to in order to earn my CR-1s each quarter. All of the rest of my miles go to your far superior Star Alliance partners (e.g., Singapore Air).

Now I don't even have to fly 10,000 butt-in-seat miles each quarter to earn CR-1s. I can fly on your partners, earn the CR-1s (albeit fewer than before), and never have to fly on your aircraft again.

This is great!

P.S. Be sure to give the MBA who thought up this asinine idea a huge raise. If you don't how will you get any more such idiotic ideas?

ACVBear Nov 16, 2010 10:48 am

120 Segments for 1K? Well... now I'm screwed. 100 was hard enough. Guess I'd better find a way to fly enough miles?!

jbd115 Nov 16, 2010 10:49 am


Originally Posted by sjlin0121 (Post 15157176)
I am a segment flyer and will lose the most.
I have earned 2011 1K, so in previous MP program if I can fly 100 EQS and at least 10000 EQM each quarter in 2011 I can get 6 SWUs and 8 CR1s.
Now I can only get 2 CR1s. :td::td::td::td::td:

i'm in the same boat. talk about being screwed after years of loyalty.

agarc Nov 16, 2010 10:49 am

Wait and see...
 
Well, it does seem like a bummer that CR-1s are harder to earn. But with UDU, are they really that necessary? I do fly the p.s. route 10x/year and have always used miles to upgrade with a 9/10 success rate. I've never used a CR-1. Clearly they do seem valuable to many though.

I'm in the position of "wait and see." This first phase of alignment may be a step in the wrong direction for 1K members, but it does bode well for 1Ps. I'm hopeful that new, genuine benefits will show up for 1K flyers.

I'm hoping for some real enhancements and reassurances:
•.keeping Economy Plus. If we lose E+, it will be a deal breaker.
•.keeping Channel 9, and expanding this service to CO metal.
•.fewer 1Ks. That makes UDU more valuable.
•.keeping the UA boarding policy. Please don't touch my red carpet. Let's not have CO's all elites board at once chaos.
•.more SWU instant clearance. Application to lower fares would be nice too.
•.even larger upgrade window for 1Ks and GS
•.complimentary snacks/beer/wine for 1Ks in Y cabin
•.domestic lounge improvements
•.keeping Economy Plus. If we lose E+, it will be a deal breaker.

Billygreg Nov 16, 2010 10:50 am

Blechh!!. While we all have specific circumstances that make different aspects of MP important to us I think in general the mix of benefits in MP has been positive for the widest array of FF's. I fly 110k to 140k,mostly domestic transcon and am certainly not happy about losing CR-1s which provided me with upgrade certainty even with a high level of hits through UDU. But I almost always fly paid business internationally (usually z) and SWUs were useless to me, so I don't care what they do with those. The real issue is the devaluing of the MP experience and our new lords and masters from CO implementing an airline designed to look more like WN than the UA we all are loyal supporters of. Like any business though CO is going to gouge us the most because we are where the money is and that is what will benefit their bottom line fastest. Many of us are captive fliers on UA, living next to IAD what other airline am I going to fly that offers me the most direct connections to the most places that allows me to minimize my travel time and maximize my home time. I don't want to have to travel through DFW or ATL to get anywhere. So I, and probably most of us, are prisoners of the modern hub and spoke air system, trapped into the one dominant airline in our home market. We will be the ones from whom the new UA looks to gain the maximum since we have the least options. Not saying it is right, because it isn't but this is just the first assault of many.

abraxis Nov 16, 2010 10:50 am

These new "enhancements" are really downgrading 1K status, especially if you fly out of SFO/LAX-JFK because these PS flights can only be upgraded via CR1 or SWU. Will they downgrade PS flights so UDU applies instead?

The dAArk site beckons. Damn loyalty when it's a one way street. When the W fare differential for transpac is 40-50% of the ticket price for the opportunity to play upgrade roulette, Starnet blocking and a myriad of other issues, it's time to bail.

smn Nov 16, 2010 10:51 am

Just sent my email to 1PVoice and posted @UnitedAirlines on twitter. Looks like the FB page is getting lit up as well. Anyone else doing anything about it?

sbm12 Nov 16, 2010 10:51 am


Originally Posted by nmenaker (Post 15157117)
If you only fly 70K a year, I don't think it will affect you that much, since you aren't or wouldn't be 1K. In that case, one is still going to be WAAY down the totum pole for upgrades as a 1P, behind GS, MM1K, Priority 1K, 1K, MM1P THEN 1P. You'd have the CR1's, but they might be very unusable.

A 70K flier loses a bit since they'll now be a 1P-Lite or whatever the 50K level is going to be while the 75K folks will be above them in the upgrade hierarchy and will also get CR1s. If I was at 70K EQMs I'd make a run for 75K.

dgcpaphd Nov 16, 2010 10:52 am


Originally Posted by TimInSF (Post 15155268)

This is a HUGE devaluation for 1Ks.

What a disappointment, and how offensive to try to spin it as anything but a reduction of current benefits.

This does NOT bode well for the future.

Tim

Speaking of the future, United should tread lightly while reducing FF benefits for its customers. I say this in view of the reported cancellations of thousands of airlines reservations of passengers who refused to endure the body scanners and/or groping by TSA.

Those cancellations are going to put a major dent in airline profits, especially United's financial statements because United is now the largest domestic air carrier.

Between being degraded and abused by TSA (causing people to not fly) together with devaluations of United's FF benefits, I would think that United would be concerned about the future with respect to not alienating the FF benefits of its best and loyal customers.

-

1KPath Nov 16, 2010 10:52 am

While it will not affect me personally, I am unhappy with the attitude of UA and their "See how the elite program updates benefits you"...it is obvious to all elites that this diminishes the benefits previously provided. There are no increased benefits to anyone except those flying 150,000 miles per year (more CR1s)...but CR1s are useless to me!

I am waiting for the other shoe to drop!

fastair Nov 16, 2010 10:54 am


Originally Posted by LilZeppelin (Post 15157184)
Would you say that Global Services are most representative of typical elites - spend least personal money, get most personal benefits?

I would say that GS is not the typical frequent flyer, and their ratio of members on this board to those in the gen pop are *Not* proportionate, which goes to show that FT is not a representative cross section of flyers, or even elite flyers. Sure, some members here are above the mean of frequent flyers/benefits, and some are below. That's why I use the term "as a whole" a few times, as I intended not to single out anyone's individual flying patterns as representative of FT members, but as a mode for the group "as a whole."


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