Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Dec 12, 2017, 9:04 pm
#706
Join Date: Nov 2013
Location: MSP
Programs: HHonors Diamond, Marriott Gold
Posts: 107
BOS-EWR-IAH-YEG only showing as 2224 PQM (United Gold) and 2 segments... EWR-IAH-YEG is same flight number. How will this credit for MileagePlus?
Dec 12, 2017, 9:24 pm
#707
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Last edited by WineCountryUA; Dec 13, 2017 at 12:38 am Reason: missing NOT
Dec 12, 2017, 10:31 pm
#708
Join Date: Nov 2013
Location: MSP
Programs: HHonors Diamond, Marriott Gold
Posts: 107
looks like this was booked as a direct flight ( Direct flights -- Why? What about Mileage Credit? ), if the segments are split, it will credit the same as EWR-YEG
Dec 12, 2017, 11:29 pm
#709
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
looks like this was booked as a direct flight ( Direct flights -- Why? What about Mileage Credit? ), if the segments are split, it will credit the same as EWR-YEG
Dec 13, 2017, 12:40 am
#710
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Mar 7, 2018, 8:20 pm
#711
Join Date: Sep 2010
Programs: BA Silver, SPG Gold, UA Platinum, AS MVP75K, Marriott Gold
Posts: 46
Does this calculation seem right?
Does this calculation for award miles seem right? I booked the flight on AC.com and then the trip was added to the app cause of the united segments.
All ticketed on AC in P class.
Mar 7, 2018, 8:28 pm
#712
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
The miles for the AC legs look high. It should be 2x distance, or around 14,000 miles...
https://www.united.com/ual/en/us/fly...ir-canada.html
https://www.united.com/ual/en/us/fly...ir-canada.html
Mar 7, 2018, 8:30 pm
#713
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The AC YVR-DEL data looks wrong -- with the distance traveled as 6,934 miles (assuming non-stop) and PQM should be 2x and RDMs also 2X
Mar 7, 2018, 9:20 pm
#714
Join Date: Sep 2010
Programs: BA Silver, SPG Gold, UA Platinum, AS MVP75K, Marriott Gold
Posts: 46
Here is the flight summary from united.com
the PQM seems correct, doesnt it? just the award miles seems off...do you thin they will honor it if I save the screen shot?
Mar 7, 2018, 9:29 pm
#715
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The YVR-DEL flight mileage is wrong, the gcm is 6,934 miles
Travel time is about right and at roughly 500 miles/hr -- almost 14 hours, 6,934 fits the flight duration. That's clear hint the UA mileage is wrong.
UA does not fly this route and clearly has a database error
And no -- UA will not honor the website error.
AC will determine the mileage (PQMs, RDMs, ...) since they are the flight operator.
And since you purchased on AC.com, you cannot say you depended on the UA data for the flight purchase.
Travel time is about right and at roughly 500 miles/hr -- almost 14 hours, 6,934 fits the flight duration. That's clear hint the UA mileage is wrong.
UA does not fly this route and clearly has a database error
And no -- UA will not honor the website error.
AC will determine the mileage (PQMs, RDMs, ...) since they are the flight operator.
And since you purchased on AC.com, you cannot say you depended on the UA data for the flight purchase.
Last edited by WineCountryUA; Mar 7, 2018 at 9:38 pm Reason: add flight time info
Mar 7, 2018, 9:46 pm
#716
Join Date: Sep 2010
Programs: BA Silver, SPG Gold, UA Platinum, AS MVP75K, Marriott Gold
Posts: 46
I've been awarded 14492 PQM from DELYYZ in P on AC..so YVRDEL is a bit longer so that's why I guessed the calculation may be correctthoughtthoguht Id check with the fine folks here 
Mar 7, 2018, 9:52 pm
#717
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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Mar 7, 2018, 9:54 pm
#718
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Posts: 66,859
Mar 7, 2018, 9:58 pm
#719
A FlyerTalk Posting Legend
Join Date: Apr 2004
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Mar 7, 2018, 10:07 pm
#720
Join Date: Sep 2010
Programs: BA Silver, SPG Gold, UA Platinum, AS MVP75K, Marriott Gold
Posts: 46
thanks for the clarification - I'm a noob here and just trying to get a handle on this stuff.
have a great evening!
have a great evening!