Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
May 20, 2019, 10:44 pm
#796
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
May 20, 2019, 10:56 pm
#798
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
Has nothing to do with that. This thread is now 53 pages of similar complaints.
Don't spend another second worrying about it. There's not a problem unless/until it posts incorrectly.
Don't spend another second worrying about it. There's not a problem unless/until it posts incorrectly.
May 21, 2019, 1:09 am
#799
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
May 21, 2019, 5:23 pm
#800
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
Correct, that throws the system off. New routes usually have this problem, but they do post correctly. Beats me why this always happens with new partner routes (new LX routes had the same problem or SAN-FRA when that started).
Jul 12, 2019, 3:13 pm
#801
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
I called the Mileage Plus Service Center, and they assured me that my PQD’s would post correctly. Of course, there was nothing they could do to correct the error. I’ll trust the info on this thread, but I do not want to be fighting UA on 12/22.
Jul 12, 2019, 7:35 pm
#802
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
I just booked a flight for Dec 5-Dec 21 that got me $157 PQD over the $15K threshold. My receipt does not show PQD or PQM earnings. On the app, the earnings breakdown section shows over $500 fewer PQD’s than the airfare. My status tracker shows the same $500+ deficit.
I called the Mileage Plus Service Center, and they assured me that my PQD’s would post correctly. Of course, there was nothing they could do to correct the error. I’ll trust the info on this thread, but I do not want to be fighting UA on 12/22.
Jul 13, 2019, 5:51 am
#803
Join Date: May 2000
Location: WAS
Posts: 1,069
Pardon my ignorance . . .
But where do I go to see these earnings estimates? When I go to view my itinerary, this information is blank:
-- miles earned this trip
-- PQM -- PQS -- PQD
-- miles earned this trip
-- PQM -- PQS -- PQD
Jul 13, 2019, 7:11 am
#804
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
that means something is throwing the system off. Could be a schedule change, a partner upgrade or something like that. Often, the ticket will still show the info correctly ... just check your ticket receipt online.
Jul 13, 2019, 7:37 am
#805
Join Date: May 2000
Location: WAS
Posts: 1,069
Thanks. When I click on view ticket receipt, I don't even see a place where this information would appear, much less the info itself. Is it safe to assume though that whatever is throwing things off won't prevent the miles from crediting when I actually fly?
Last edited by yonatan; Jul 13, 2019 at 7:44 am
Jul 13, 2019, 9:26 am
#806
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
Jul 13, 2019, 2:08 pm
#807
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
Seriously. It shouldn’t be this difficult, and one should not have to keep an elaborate spreadsheet to compensate for UA’s poor I.T.
Jul 13, 2019, 6:36 pm
#808
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
100% on UA metal. And my first segment has just had a 1-minute schedule change, which I accepted. But mystatus.united.com now shows me falling almost 9K PQM’s short (when I will be at least 10K over) and almost $3K PQD short. I’m chalking this up to screwey weekend UA I.T., and will check again on Monday.
Seriously. It shouldn’t be this difficult, and one should not have to keep an elaborate spreadsheet to compensate for UA’s poor I.T.
Jul 13, 2019, 7:30 pm
#809
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
I have 2 GPU’s waitlisted. I’m pretty sure it will post correctly, but also wouldn’t be surprised if it didn’t. Now the app isn’t even permitting me to see my accruals. Weekend UA I.T. Fun!
Jul 13, 2019, 7:45 pm
#810
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
Once the discrepancies are taken care of, your future flight status information should re-appear.