Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Mar 7, 2018, 10:15 pm
#721
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Did not identify which was which because had already noted
but think the OP now understands the situation
Mar 7, 2018, 11:13 pm
#722
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,424
Interesting. If there actually is an error for the coded flight distance on YVR-DEL, then the automatic credit will honor it. (For example, I received 664 PQM for KSA-KWA, despite the fact that it is 401mi. The 664 is actually PNI-KWA.)
No guarantees that the flight credit will pull from the same database though.
No guarantees that the flight credit will pull from the same database though.
Mar 8, 2018, 11:44 pm
#723
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,410
I just bought what evidently was a BULK ticket on Expedia, as that's what shows up on the ua.com "receipt" site. Booked into L/T for a YVR-ORD non-stop round-trip, very simple. It says I'll earn 7938 award miles for this... which seems REALLY high. the YVR-ORD-YVR trip clocks in at 3528miles and that's also the PQM I'm scheduled to get. But shouldn't I be only receiving 3528*0.5*1.5 = 2646 award miles as a UA Gold on this ticket? 7938 is exactly 2.25x distance of YVR-ORD-YVR... I mean I'll take it but just curious for what's going on here.
And the ticket was DEFINITELY cheaper than the 1000USD I would've had to spend to get this many award miles on an 8x dollar basis.
And the ticket was DEFINITELY cheaper than the 1000USD I would've had to spend to get this many award miles on an 8x dollar basis.
Last edited by WineCountryUA; Mar 9, 2018 at 4:55 pm Reason: Moved to existing thread
Mar 9, 2018, 12:37 am
#724
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
I just bought what evidently was a BULK ticket on Expedia, as that's what shows up on the ua.com "receipt" site. Booked into L/T for a YVR-ORD non-stop round-trip, very simple. It says I'll earn 7938 award miles for this... which seems REALLY high. the YVR-ORD-YVR trip clocks in at 3528miles and that's also the PQM I'm scheduled to get. But shouldn't I be only receiving 3528*0.5*1.5 = 2646 award miles as a UA Gold on this ticket? 7938 is exactly 2.25x distance of YVR-ORD-YVR... I mean I'll take it but just curious for what's going on here.
And the ticket was DEFINITELY cheaper than the 1000USD I would've had to spend to get this many award miles on an 8x dollar basis.
And the ticket was DEFINITELY cheaper than the 1000USD I would've had to spend to get this many award miles on an 8x dollar basis.
Mar 9, 2018, 12:47 am
#725
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 17,410
Ah, they can be that much off? Okay, that makes more sense then. I won't get my hopes up. Thanks!
Mar 9, 2018, 3:31 pm
#726
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Mar 22, 2018, 7:35 am
#727
Join Date: Dec 2014
Location: San Diego, CA
Programs: DL Diamond, IHG Platinum, Marriott Platinum Elite
Posts: 204
Was browsing flights for SO who has a trip to Italy coming up. LH is starting a nonstop to FRA from SAN, so that makes flying to Europe easier with just one stop, yay! Looking at this tentative schedule tho, the MileagePlus earnings calculations look awful. Is this a glitch in the calculation of the UA website? According to the MileagePlus charts for United tickets (016) on LH, this S fare should earn 100% PQM, and award miles should be 5x fare for a non-status member. Ticket is $1700 RT. Maybe because the flight is new (first flight lands at SAN today).
Last edited by WineCountryUA; Mar 22, 2018 at 11:10 am Reason: merged into existing thread
Mar 22, 2018, 7:53 am
#728
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,419
Was browsing flights for SO who has a trip to Italy coming up. LH is starting a nonstop to FRA from SAN, so that makes flying to Europe easier with just one stop, yay! Looking at this tentative schedule tho, the MileagePlus earnings calculations look awful. Is this a glitch in the calculation of the UA website? According to the MileagePlus charts for United tickets (016) on LH, this S fare should earn 100% PQM, and award miles should be 5x fare for a non-status member. Ticket is $1700 RT. Maybe because the flight is new (first flight lands at SAN today).
Mar 22, 2018, 7:57 am
#729
Join Date: Dec 2014
Location: San Diego, CA
Programs: DL Diamond, IHG Platinum, Marriott Platinum Elite
Posts: 204
The numbers UA publishes prior to the flight are often completely wrong -- especially, as you suggest, for new flights. If you look at the breakdown on the receipt, you'll probably find that SAN-FRA is listed as "ineligible." It's not. Everything should post properly when it's actually flown. There's a board thread on this with quite a few similar examples, including UA-operated flights too.
Mar 24, 2018, 3:39 pm
#730
Join Date: Aug 2017
Programs: United MileagePlus (Gold), Avis
Posts: 8
Upgraded (K to R) - No mileage credit?
Hey everyone,
Gold member, and was upgraded (CPU) from K into R, leg from ORD to SEA.
Now my receipt states that my R-leg was "inelibible to accrue mileage" (stated on my receipt). I have a screenshot, but can't post it (account < 5 posts).
I don't particularly care for the award miles (although they would have been nice), the PQM is a bigger issue. My travel plans this year total ~51.000 miles, so the loss of 1700 has a significant effect.
Fare is booked through a travel agent, and was K-class originally. I paid approx ~$525 for Amsterdam -> Seattle (return).
Anybody any idea what happened here? I think that I should get K-class credit, not 'none'.
Thanks!
Gold member, and was upgraded (CPU) from K into R, leg from ORD to SEA.
Now my receipt states that my R-leg was "inelibible to accrue mileage" (stated on my receipt). I have a screenshot, but can't post it (account < 5 posts).
I don't particularly care for the award miles (although they would have been nice), the PQM is a bigger issue. My travel plans this year total ~51.000 miles, so the loss of 1700 has a significant effect.
Fare is booked through a travel agent, and was K-class originally. I paid approx ~$525 for Amsterdam -> Seattle (return).
Anybody any idea what happened here? I think that I should get K-class credit, not 'none'.
Thanks!
Last edited by lrpvo; Mar 24, 2018 at 3:46 pm
Mar 24, 2018, 3:50 pm
#731
Join Date: Apr 2014
Location: BWI<MCI< PHL<DEN<SCL<EZE<CHO<PHL<ABE
Programs: UA Silver / FA
Posts: 939
You should get K class credit as it will actually be credited as ZK. Never had this not post the correct mileage.
Mar 24, 2018, 3:50 pm
#732
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
The system UA uses is unable to reliably provide accurate pre-flight mileage earning information. This is a limitation they inherited from the same system at PMCO, which had the same problem.
This limitation has been extensively discussed in this long running multi-year thread.
For actual earnings, refer to the Mileage Plus earnings information on united.com for your operating carrier.
This limitation has been extensively discussed in this long running multi-year thread.
For actual earnings, refer to the Mileage Plus earnings information on united.com for your operating carrier.
Mar 26, 2018, 5:30 pm
#733
Join Date: Aug 2017
Programs: United MileagePlus (Gold), Avis
Posts: 8
After submitting a web form request, got ZK class credit posted. Super weird. Now hoping the same thing doesn't happen on the return leg (also CPU, K -> R).
May 10, 2018, 3:31 pm
#734
Join Date: May 2016
Location: SFO
Programs: UA 1k
Posts: 312
Mileage on Bulk Ticket
I just booked a bulk business class ticket to Europe and when I look on united it is showing me the following for the flight: (for context I am a 1k)
FRA-SFO
FRA-SFO
BIS: 5,699
PQM: 11,398
RDM: 28,496
Is this correct? When I look on https://www.united.com/ual/en/us/fly...r/bonuses.html it says 1k gets a 100% bonus, but I thought that was of the "base miles" i.e. physical distance. So my expectation was the P class ticket would get Base 100% + Fare class bonus of 50% + 1k bonus 100% for a total of 250% of base miles, but this is showing 500% flown miles. Is this just .bomb acting up?
PQM: 11,398
RDM: 28,496
May 10, 2018, 3:50 pm
#735
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
The pre-flight earnings information on the itinerary is not reliable, and has not been dating back to when the same system was used at PMCO.
https://www.flyertalk.com/forum/unit...nerary-19.html
https://www.flyertalk.com/forum/unit...nerary-19.html