Jan 15, 2024, 10:56 am
Last edit by: WineCountryUA
Posted 14 March 2015
NOTE: The overwhelming consensus is that preflight PQD/PQM/RDM information on an itinerary is frequently wrong for inexplicable reasons, but it being wrong on the itinerary has no bearing on whether correct PQD/PQM/RDM will post to your MP account after flying a segment. So don't worry if things look wrong pre-flight; it is only necessary to contact MP if post-flight posting is incorrect.
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Hi everyone,
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Thank you all for your comments regarding our display of MileagePlus earning information.
We are aware that there are some rare instances, where international surcharge is being excluding from the display of award miles and PQD when viewing your upcoming reservation on United.com. We expect to have the earnings display corrected shortly. Please rest assured that the final earnings reflected in your Account summary once you have flown will include the surcharge.
-UA Insider
Archive thread: Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Incorrect/Ineligible projected earning information showing on my itinerary {Archive}
Oct 20, 2017, 5:55 pm
#661
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
The eticket is most likely to be correct and the actually posted PQDs are usually correct. The display previews are notoriously unreliable. I would hang on to a screenshot just in case but I would not worry about it until after your flight. It will probably post correctly.
Oct 20, 2017, 9:07 pm
#662
Join Date: Dec 2016
Posts: 578
The eticket is most likely to be correct and the actually posted PQDs are usually correct. The display previews are notoriously unreliable. I would hang on to a screenshot just in case but I would not worry about it until after your flight. It will probably post correctly.
Oct 24, 2017, 12:07 pm
#663
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
This might be a dumb question, but I couldn't read through all 44 pages...
The PQD's on the receipt for 2 of my reservations don't match the PQD's on the reservation page. All flights on UA metal. One is all domestic mainline, the other is mainline international, if any of that matters.
The numbers on the receipts match what I expected at booking.
I did apply a TCV e-cert to each reservation, which I believe should not impact my PQDs. I have a third international reservation, where PQD's match in both places, no e-cert was applied.
Can I assume the receipt is correct, given the reservation display issues noted here?
I can still cancel and rebook for the next few hours, but if the res page is correct, I'd miss my PQD target by about $100.
Thanks!
The PQD's on the receipt for 2 of my reservations don't match the PQD's on the reservation page. All flights on UA metal. One is all domestic mainline, the other is mainline international, if any of that matters.
The numbers on the receipts match what I expected at booking.
I did apply a TCV e-cert to each reservation, which I believe should not impact my PQDs. I have a third international reservation, where PQD's match in both places, no e-cert was applied.
Can I assume the receipt is correct, given the reservation display issues noted here?
I can still cancel and rebook for the next few hours, but if the res page is correct, I'd miss my PQD target by about $100.
Thanks!
Oct 24, 2017, 12:21 pm
#664
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,471
This might be a dumb question, but I couldn't read through all 44 pages...
The PQD's on the receipt for 2 of my reservations don't match the PQD's on the reservation page. All flights on UA metal. One is all domestic mainline, the other is mainline international, if any of that matters.
The numbers on the receipts match what I expected at booking.
I did apply a TCV e-cert to each reservation, which I believe should not impact my PQDs. I have a third international reservation, where PQD's match in both places, no e-cert was applied.
Can I assume the receipt is correct, given the reservation display issues noted here?
I can still cancel and rebook for the next few hours, but if the res page is correct, I'd miss my PQD target by about $100.
Thanks!
The PQD's on the receipt for 2 of my reservations don't match the PQD's on the reservation page. All flights on UA metal. One is all domestic mainline, the other is mainline international, if any of that matters.
The numbers on the receipts match what I expected at booking.
I did apply a TCV e-cert to each reservation, which I believe should not impact my PQDs. I have a third international reservation, where PQD's match in both places, no e-cert was applied.
Can I assume the receipt is correct, given the reservation display issues noted here?
I can still cancel and rebook for the next few hours, but if the res page is correct, I'd miss my PQD target by about $100.
Thanks!
Oct 24, 2017, 12:26 pm
#665
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
, thank you!
Oct 24, 2017, 2:41 pm
#666
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,694
Oct 24, 2017, 2:50 pm
#667
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Oct 24, 2017, 4:13 pm
#668
Join Date: Sep 2008
Location: San Jose, California
Programs: UA Premier Platinum
Posts: 129
0 PQM, PQS, PQD, and base award miles for SFO to ZRH on UA 44 flight
Starting June 7th 2018, UA is going to have a direct flight from SFO to ZRH (UA 44).
This flight is bookable on ua.com, but it shows 0 PQM, PQS, PQD, and base award miles. Any idea why?
This flight is bookable on ua.com, but it shows 0 PQM, PQS, PQD, and base award miles. Any idea why?
Oct 24, 2017, 4:21 pm
#669
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,301
United IT at it's finest, it's a glitch. Even when corrected, those figures are rarely correct.
Oct 24, 2017, 4:44 pm
#670
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
My typical MO is enter what the booking page shows into my excel and then once it posts confirm/update the numbers. I can't recall anything egregious recently.
Oct 24, 2017, 7:41 pm
#671
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,092
what a joke. The incorrect miles display will be the least of their issues. Giving this 1 season max.The mileage that it shows on my booking/receipt are usually always spot on. Now and then it seems that PQD may have a small variance.
My typical MO is enter what the booking page shows into my excel and then once it posts confirm/update the numbers. I can't recall anything egregious recently.
My typical MO is enter what the booking page shows into my excel and then once it posts confirm/update the numbers. I can't recall anything egregious recently.
Last edited by WineCountryUA; Oct 24, 2017 at 8:42 pm Reason: merging consecutive posts by same member
Oct 24, 2017, 8:34 pm
#672
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,301
Oct 24, 2017, 8:46 pm
#673
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
they want to compete against LX's product what a joke. The incorrect miles display will be the least of their issues. Giving this 1 season max.
huh, I have several on my receipts that are dead wrong. Partner airline flights that are incorrectly identified ... showing zero ... but will credit just fine (as they should)
what a joke. The incorrect miles display will be the least of their issues. Giving this 1 season max.huh, I have several on my receipts that are dead wrong. Partner airline flights that are incorrectly identified ... showing zero ... but will credit just fine (as they should)
Nov 6, 2017, 9:39 am
#674
Join Date: Nov 2017
Location: Virginia
Programs: UA 1k, Hertz President, Marriott Gold
Posts: 17
Hi there,
short question, my company bought some united tickets for me this year, but in my MP-activity chart they appear as inelegible for PQD. Can this be correct? These were L and T-class tickets and because of the ineligibilty of them, I will probably miss my first Silver premier status next year by 200 PQD-$ or so. Could anyone please explain it to me or do i have to call united regarding this and hope of a complimentary status?
short question, my company bought some united tickets for me this year, but in my MP-activity chart they appear as inelegible for PQD. Can this be correct? These were L and T-class tickets and because of the ineligibilty of them, I will probably miss my first Silver premier status next year by 200 PQD-$ or so. Could anyone please explain it to me or do i have to call united regarding this and hope of a complimentary status?
Nov 6, 2017, 10:15 am
#675
Join Date: Aug 2009
Posts: 1,088
Casi, one explanation is that your company has contract rates with UA. These discounted rates do not earn PQD OR PQM, I believe.
I ran into that a couple of years ago when booking flights to Eorope through the tour company we were traveling with, rather than booking in my own.
I ran into that a couple of years ago when booking flights to Eorope through the tour company we were traveling with, rather than booking in my own.